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St. Peter's Health Partners

Information Associate – St. Peter's Hospital - Neonatal ICU - Full Time - 12 ho

St. Peter's Health Partners, Albany, New York, United States

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Information Associate – St. Peter's Hospital - Neonatal ICU - Full Time - 12 hour Days information about the role and location.

Pay Base pay range: $16.20/hr - $20.75/hr

Employment Type Full time

Shift 12 Hour Day Shift

Description Position Summary:

As a member of the Patient Care Centered Team, provides clerical, communication, reception, supply management and other supportive services for the Patient Care Center to ensure high quality services to patients, family members and other hospital staff. The Information Associate will be available to meet the needs of all Patient Care Centers as needed.

Position Highlights

Recognized leader: Magnet Hospital in the Capital Region

Quality of Life: Where career opportunities and quality of life converge

Advancement: Strong orientation program, generous tuition allowance and career development

Work/Life: Positions and shifts to accommodate all schedules

Benefits: Competitive Pay, Paid Leave, Shift Differentials, and more

Principal Responsibilities

Responsible for maintaining the patients' medical record: Accurate identification of all patient forms and correct organization of medical records. Organizes chart when patient is transferred to another unit. Updates chart forms daily in medical record. Reviews medical record each shift for consults. Copies medical record as needed. Deletes medical record of long-term patients as needed. Scanning of all Patient Advance Directives to EPIC.

Prepares medical record at discharge.

Collates discharged patient records for Medical Records and Care Center.

Assembles medical records of discharged patients according to the standard format in the most accurate and efficient manner.

Attaches loose reports to the proper record.

Completes specific tasks for the Patient Care Unit as assigned by the Nurse Manager, Supervisor, or Sr. IA.

Receptionist

Acts as a receptionist for the unit.

Answers, screens and routes telephone calls correctly.

Assists patients, families and the public.

Answers nurse/patient intercom system and relays information to responsible person.

Contacts patients' family or doctor as directed.

Ascertains identity of all persons.

Faxes medical information to physicians and Insurance carriers as requested.

General Secretarial

Maintains adequate level of supplies. Obtains and returns equipment to proper department.

Maintains a neat and orderly environment with the unit by maintaining bulletin boards with current notices.

Filing daily assignment sheet by shift.

Receives, opens and appropriately distributes center mail and materials faxed to center.

Ordering Unit Supplies through PeopleSoft.

Other Responsibilities

Support of unit functions.

Ensuring patient names are written on daily assignment sheets.

Maintaining bulletin boards and reporting maintenance issues through Facilities Maintenance Work Order System.

TIS Service Now Self Service; checking all computer equipment for proper operation.

Maintaining nursing stations with no food or beverages (Hydration Stations).

Preceptor for new Information Associates as assigned by Sr. IA or Operations Manager.

Unit-specific responsibilities as assigned by Sr. IA or Operations Manager.

Clinical Engineering Work Orders; daily check of unit Voalte Phones.

Requirements

High School Diploma required, AAS preferred

Minimum of two years' work experience in a health-related area

Exceptional interpersonal skills

Good organizational and time management skills

Knowledge of medical terminology

Knowledge of various health insurances

Pay Range $16.20 - $20.75 per hour

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Senioriy level Entry level

Employment type Full-time

Job function Information Technology

Industries Hospitals and Health Care

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