Maryland Military Department
OFM DIRECTOR OF OPERATIONS (PROGRAM MANAGER SENIOR II)
Maryland Military Department, Ellicott City, Maryland, United States, 21042
OFM DIRECTOR OF OPERATIONS (PROGRAM MANAGER SENIOR II)
Join to apply for the
OFM DIRECTOR OF OPERATIONS (PROGRAM MANAGER SENIOR II)
role at
Maryland Military Department OFM DIRECTOR OF OPERATIONS (PROGRAM MANAGER SENIOR II)
3 days ago Be among the first 25 applicants Join to apply for the
OFM DIRECTOR OF OPERATIONS (PROGRAM MANAGER SENIOR II)
role at
Maryland Military Department Introduction
The Maryland Department of General Services (DGS) supports State and local government agencies, as well as local non-profit organizations and the citizens of Maryland, by providing facilities management, real estate and surplus property services, as well as security and law enforcement for State buildings. DGS is also responsible for a full spectrum of facilities engineering, design and construction services, almost $1 billion in annual contract administration, and overseeing the State procurement process. Here at DGS, we truly Do Great Service… Consider joining our team!
This is a Management Service position and serves at the pleasure of the Appointing Authority (“at-will”).
GRADE
24
LOCATION OF POSITION
Position maintains offices in both Baltimore and Annapolis, Maryland
Main Purpose of Job
The Maryland Department of General Services (DGS) is seeking a strategic leader to oversee facilities operations across its statewide building portfolio. This role provides high-level direction to the CMMS Program Manager and the OFM Regional Superintendents, ensuring buildings remain safe, functional, and well-maintained. As a key member of the senior leadership team, the position drives the development of strategic plans, operating procedures, and performance goals to improve efficiency and service delivery. It also coordinates closely with the DGS Office of Design, Construction, and Energy on maintenance and capital projects, offering expert technical guidance on building systems and infrastructure. The role includes responsibility for budget planning, resource allocation, and workforce development.
The Director of Operations will be expected to foster collaboration, streamline processes, and ensure accountability. This position is also responsible for establishing and monitoring key performance indicators (KPIs) to assess and enhance operational performance, ensuring compliance with internal and external standards, and driving continuous improvement initiatives in support of the agency’s mission to deliver efficient, cost-effective, and high-quality facilities management services.
POSITION DUTIES
Functions for this position include: Provide strategic leadership and direction to the CMMS Program Manager and Facilities Superintendents toensure DGS buildings remain fully operational and well-maintained. Develop and implement strategic plans, standard operating procedures (SOPs), and detailed work plans thatalign with division goals. Recommend operational policies and identify opportunities to improve efficiency, effectiveness, and servicedelivery. Establish goals, set deadlines, and review completed work for technical accuracy, completeness,and customer satisfaction. Coordinate with the Office of Design, Construction, and Energy on both maintenance and capital projects,and provide expert technical guidance on day-to-day building operations and management. Serve as astrategic adviser to OFM in major facilities areas, including HVAC, plumbing, electrical, blueprint, design,and construction. Collaborate with the Assistant Secretary, the agency’s Fiscal Office, and the OFM Director ofAdministration in the development, monitoring, and management of OFM’s operating budget, offeringstrategic guidance on resource allocation to support operational efficiency and ensure compliance with allapplicable standards. Provide oversight and guidance to the OFM Regional Superintendents to initiate, monitor, re-baseline, andcomplete building inspections and preventive maintenance assessments, ensuring accurate identification of maintenance needs. Work closely with the OFM Assistant Secretary to recommend hiring, promotions, and staffing adjustmentsthat align with organizational goals. Coordinate with the agency’s Office of Human Resources to identify, forecast, and address current and future staffing needs.
Desired Or Preferred Qualifications
Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications. Five (5) years of progressive experience as a senior manager within commercial or government office building management, operations, and maintenance, to include experience managing large teams, personnel, and complex facilities portfolios. Five (5) years of professional experience performing or overseeing maintenance on building mechanical systems (such as, but not limited to, HVAC, electrical, plumbing, etc.). Two (2) years of experience developing strategic plans and standard operating procedures. Bachelor’s degree from an accredited college or university in Facilities Management, Engineering, Business Administration, or a related field of study is preferred. Strong knowledge of building systems (HVAC, electrical, plumbing, fire/life safety). Proven experience managing maintenance operations, capital projects, and vendor contracts. Ability to communicate effectively with and present to executives, staff, a variety of customers, and vendor representatives. Experience with program budgeting is strongly preferred.
SELECTION PROCESS
It is important that you provide complete and accurate information on your application. Please include all experienceand education that is related to this position. All information concerning your qualifications must be submitted by theclosing date; information submitted after the closing date will not be considered. Credit is given for relevant part-time,temporary or volunteer experience based on the number of hours worked per week; you must include the time spenton such activities on your application. Note that for any position requiring a college degree or college credit, you will be required to submit a college transcript prior to being offered a position. You may submit your transcript as part of the application process. Please note, selected candidates may be required to complete and successfully pass a State and Federal fingerprint background check prior to being hired. You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the positionfor which you apply.
Benefits
The State of Maryland offers a generous benefits package that includes: Tuition reimbursement for those who qualify Free mass transit in Baltimore & Annapolis Generous paid leave that increases with years of service Paid holidays Health coverage with low out-of-pocket costs Employee & employer contributory pension plan Click on the link below for more information. STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Interested applicants should email a resume and cover letter to dgs.resumes@maryland.gov, including “OFM Directorof Operations” in the subject line. For questions, call our HR Office at 410-767-4985. For more information about DGS, please visit:https://dgs.maryland.gov/. DGS is an Equal Opportunity Employer Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Referrals increase your chances of interviewing at Maryland Military Department by 2x Sign in to set job alerts for “Senior Director of Operations” roles.
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Join to apply for the
OFM DIRECTOR OF OPERATIONS (PROGRAM MANAGER SENIOR II)
role at
Maryland Military Department OFM DIRECTOR OF OPERATIONS (PROGRAM MANAGER SENIOR II)
3 days ago Be among the first 25 applicants Join to apply for the
OFM DIRECTOR OF OPERATIONS (PROGRAM MANAGER SENIOR II)
role at
Maryland Military Department Introduction
The Maryland Department of General Services (DGS) supports State and local government agencies, as well as local non-profit organizations and the citizens of Maryland, by providing facilities management, real estate and surplus property services, as well as security and law enforcement for State buildings. DGS is also responsible for a full spectrum of facilities engineering, design and construction services, almost $1 billion in annual contract administration, and overseeing the State procurement process. Here at DGS, we truly Do Great Service… Consider joining our team!
This is a Management Service position and serves at the pleasure of the Appointing Authority (“at-will”).
GRADE
24
LOCATION OF POSITION
Position maintains offices in both Baltimore and Annapolis, Maryland
Main Purpose of Job
The Maryland Department of General Services (DGS) is seeking a strategic leader to oversee facilities operations across its statewide building portfolio. This role provides high-level direction to the CMMS Program Manager and the OFM Regional Superintendents, ensuring buildings remain safe, functional, and well-maintained. As a key member of the senior leadership team, the position drives the development of strategic plans, operating procedures, and performance goals to improve efficiency and service delivery. It also coordinates closely with the DGS Office of Design, Construction, and Energy on maintenance and capital projects, offering expert technical guidance on building systems and infrastructure. The role includes responsibility for budget planning, resource allocation, and workforce development.
The Director of Operations will be expected to foster collaboration, streamline processes, and ensure accountability. This position is also responsible for establishing and monitoring key performance indicators (KPIs) to assess and enhance operational performance, ensuring compliance with internal and external standards, and driving continuous improvement initiatives in support of the agency’s mission to deliver efficient, cost-effective, and high-quality facilities management services.
POSITION DUTIES
Functions for this position include: Provide strategic leadership and direction to the CMMS Program Manager and Facilities Superintendents toensure DGS buildings remain fully operational and well-maintained. Develop and implement strategic plans, standard operating procedures (SOPs), and detailed work plans thatalign with division goals. Recommend operational policies and identify opportunities to improve efficiency, effectiveness, and servicedelivery. Establish goals, set deadlines, and review completed work for technical accuracy, completeness,and customer satisfaction. Coordinate with the Office of Design, Construction, and Energy on both maintenance and capital projects,and provide expert technical guidance on day-to-day building operations and management. Serve as astrategic adviser to OFM in major facilities areas, including HVAC, plumbing, electrical, blueprint, design,and construction. Collaborate with the Assistant Secretary, the agency’s Fiscal Office, and the OFM Director ofAdministration in the development, monitoring, and management of OFM’s operating budget, offeringstrategic guidance on resource allocation to support operational efficiency and ensure compliance with allapplicable standards. Provide oversight and guidance to the OFM Regional Superintendents to initiate, monitor, re-baseline, andcomplete building inspections and preventive maintenance assessments, ensuring accurate identification of maintenance needs. Work closely with the OFM Assistant Secretary to recommend hiring, promotions, and staffing adjustmentsthat align with organizational goals. Coordinate with the agency’s Office of Human Resources to identify, forecast, and address current and future staffing needs.
Desired Or Preferred Qualifications
Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications. Five (5) years of progressive experience as a senior manager within commercial or government office building management, operations, and maintenance, to include experience managing large teams, personnel, and complex facilities portfolios. Five (5) years of professional experience performing or overseeing maintenance on building mechanical systems (such as, but not limited to, HVAC, electrical, plumbing, etc.). Two (2) years of experience developing strategic plans and standard operating procedures. Bachelor’s degree from an accredited college or university in Facilities Management, Engineering, Business Administration, or a related field of study is preferred. Strong knowledge of building systems (HVAC, electrical, plumbing, fire/life safety). Proven experience managing maintenance operations, capital projects, and vendor contracts. Ability to communicate effectively with and present to executives, staff, a variety of customers, and vendor representatives. Experience with program budgeting is strongly preferred.
SELECTION PROCESS
It is important that you provide complete and accurate information on your application. Please include all experienceand education that is related to this position. All information concerning your qualifications must be submitted by theclosing date; information submitted after the closing date will not be considered. Credit is given for relevant part-time,temporary or volunteer experience based on the number of hours worked per week; you must include the time spenton such activities on your application. Note that for any position requiring a college degree or college credit, you will be required to submit a college transcript prior to being offered a position. You may submit your transcript as part of the application process. Please note, selected candidates may be required to complete and successfully pass a State and Federal fingerprint background check prior to being hired. You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the positionfor which you apply.
Benefits
The State of Maryland offers a generous benefits package that includes: Tuition reimbursement for those who qualify Free mass transit in Baltimore & Annapolis Generous paid leave that increases with years of service Paid holidays Health coverage with low out-of-pocket costs Employee & employer contributory pension plan Click on the link below for more information. STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Interested applicants should email a resume and cover letter to dgs.resumes@maryland.gov, including “OFM Directorof Operations” in the subject line. For questions, call our HR Office at 410-767-4985. For more information about DGS, please visit:https://dgs.maryland.gov/. DGS is an Equal Opportunity Employer Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Referrals increase your chances of interviewing at Maryland Military Department by 2x Sign in to set job alerts for “Senior Director of Operations” roles.
Sr. Director, Operations, Office of the CEO
Operations (Director / VP) - Startup Generalist
New York, United States $120,000.00-$170,000.00 1 month ago Baltimore, MD $90,000.00-$100,000.00 2 weeks ago Baltimore, MD $103,040.00-$150,000.00 1 month ago Operations Director II - Department of Transportation
Director, Customer Success and Service Transformation
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Baltimore, MD $140,000.00-$160,000.00 1 month ago Director of Operations (Physician Practices)
DIRECTOR OPERATIONS - SURGICAL ONCOLOGY SERVICES
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Director, MEP Engineering Operations - Baltimore, MD
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Director of Nursing, Women's & Infant Services
Baltimore, MD $135,000.00-$160,000.00 3 weeks ago DIRECTOR OF PROCUREMENT AND CONTRACTS (Procurement Manager I)
Baltimore, MD $95,000.00-$150,000.00 1 day ago Assistant Nurse Manager (ADON) - Surgical Services/Perioperative
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr