Valentino
WHY WORK FOR VALENTINO
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. What We Believe In
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Who Are We Looking For
The Concession, Store Manager is a leader who thrives in a dynamic environment, embodies strategic foresight, and fosters collaboration. The Store Manager will need to take decisive actions which will play a crucial role in propelling business initiatives forward. They will be responsible for creating and executing business strategies to develop the Concessions as a place for client engagement and connection. As well as an Ambassador of the Maison and embody its values. Responsibilities
Maintain a strong front-of-house presence, ensuring excellent in-store experience and fostering a "couture service" mindset. Drive the implementation of company strategies by coaching, motivating, and supporting the Valentino Concession team, ensuring strong adoption of and understanding of company strategies. Act as a liaison between Valentino & Department Store leadership team. Ensure all parties are informed with important communication and strategy. Build and maintain relationships with the Department Store Stylist Club to drive brand recognition and revenue to our concessions. Partner with Department Store HR and Valentino Training Team to ensure proper training is given to staff where needed. Business and Sales Performance
Drive and maximize sales performance to consistently achieve overall sales target objectives while ensuring operational integrity and monthly profitability plans. Regularly analyze and monitor store KPIs, devising and implementing robust action plans to meet and exceed targets. Craft a comprehensive store strategy at the beginning of the year, revisited monthly/quarterly to align with store targets and broader company objectives. Collaborate cross-functionally to ensure the seamless execution of business plans. Identify and seize opportunities to enhance performance through strategic partnerships with corporate stakeholders. Manage personnel expenses within budgetary constraints and adhere to discounting policies to preserve brand integrity. Partner with Merchandising and Buying to ensure relevant products are in store to drive revenue. Report weekly to the Valentino Leadership team on sales trends and opportunities to pivot to increase sales. Team Leadership & Management
Cultivate a motivating and inclusive environment that values diversity and mutual respect. Provide constructive feedback and manage performance in partnership with Retail Director & HRBP. Commit to the professional growth of each team member and prepare them for future advancement. Ensure staff adhere to high standards of professionalism, including grooming and conduct. Set SMART goals and optimize staffing schedules to maximize team performance and compliance with labor regulations. Communicate company content through morning briefings and trainings. Build the team through talent retention and recruitment with HR support, including recruiting activities in-store. Plan and organize day-to-day activities and ensure timely execution. Maintain a motivated, positive, and safe work environment; manage delicate personnel situations per policy and law. Organize regular store meetings and keep the team informed on performance and sales objectives. Assign quantitative and qualitative objectives and ensure they are achieved. CRM and Events Management
Prioritize client experience and monitor sales activities to ensure Valentino Client Journey standards are followed. Implement clienteling in-store to engage, recruit, retain, and upgrade local domestic clients. Maintain external relations with networks and prestigious clients and partners to promote brand loyalty. Manage client database, client assignments, and direct marketing actions toward loyal and inactive clients. Incorporate digital tools into the client journey and clienteling routine. Develop customer relationships through a robust client development strategy. Store Operations and Merchandise
Stay informed on operational policies to minimize loss and optimize performance. Assume operational tasks in the absence of Ops HC, including shipping/receiving. Assist in managing delicate sales-related situations and after-sales processes according to procedures. Ensure end-of-season returns and product transfers; manage inventory activities and results. Manage cash and payment systems per company policies; support audits and administrative procedures. Oversee store maintenance to ensure facilities and tools are efficient. Collaborate with Merchandising on seasonal buys and monitor product rotation for sales potential. Visual Merchandising
Coordinate with local Head Office Visual Merchandising to ensure visual criteria support sales and report effectiveness. Ensure VM reflects strategy, maintains windows and in-store displays, and adheres to guidelines. Collaborate with Head Office/Regional VM teams to maintain boutique visual standards. Requirements
Bachelor’s Degree preferred, not required. Minimum 5 years of experience in Store Management or leadership role. Luxury department store management experience preferred, not required. Proven track record in achieving results and team development. Excellent knowledge of products and client journey. Strong business acumen with understanding of store and team performance and KPIs. Proactive in identifying opportunities and proposing action plans. Positive and effective team management skills with the ability to motivate. Excellent organizational, follow-up, and time management skills. Strong communication skills – verbal and written; ability to develop relationships with clients, team, and business. Ability to prioritize tasks and manage multiple tasks with tight deadlines. Proficient in all store sales and operations systems. How We Are
The Valentino ecosystem is a diverse community that fosters inclusivity and equality, where belonging, passion, and collaboration underpin our world.
#J-18808-Ljbffr
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. What We Believe In
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Who Are We Looking For
The Concession, Store Manager is a leader who thrives in a dynamic environment, embodies strategic foresight, and fosters collaboration. The Store Manager will need to take decisive actions which will play a crucial role in propelling business initiatives forward. They will be responsible for creating and executing business strategies to develop the Concessions as a place for client engagement and connection. As well as an Ambassador of the Maison and embody its values. Responsibilities
Maintain a strong front-of-house presence, ensuring excellent in-store experience and fostering a "couture service" mindset. Drive the implementation of company strategies by coaching, motivating, and supporting the Valentino Concession team, ensuring strong adoption of and understanding of company strategies. Act as a liaison between Valentino & Department Store leadership team. Ensure all parties are informed with important communication and strategy. Build and maintain relationships with the Department Store Stylist Club to drive brand recognition and revenue to our concessions. Partner with Department Store HR and Valentino Training Team to ensure proper training is given to staff where needed. Business and Sales Performance
Drive and maximize sales performance to consistently achieve overall sales target objectives while ensuring operational integrity and monthly profitability plans. Regularly analyze and monitor store KPIs, devising and implementing robust action plans to meet and exceed targets. Craft a comprehensive store strategy at the beginning of the year, revisited monthly/quarterly to align with store targets and broader company objectives. Collaborate cross-functionally to ensure the seamless execution of business plans. Identify and seize opportunities to enhance performance through strategic partnerships with corporate stakeholders. Manage personnel expenses within budgetary constraints and adhere to discounting policies to preserve brand integrity. Partner with Merchandising and Buying to ensure relevant products are in store to drive revenue. Report weekly to the Valentino Leadership team on sales trends and opportunities to pivot to increase sales. Team Leadership & Management
Cultivate a motivating and inclusive environment that values diversity and mutual respect. Provide constructive feedback and manage performance in partnership with Retail Director & HRBP. Commit to the professional growth of each team member and prepare them for future advancement. Ensure staff adhere to high standards of professionalism, including grooming and conduct. Set SMART goals and optimize staffing schedules to maximize team performance and compliance with labor regulations. Communicate company content through morning briefings and trainings. Build the team through talent retention and recruitment with HR support, including recruiting activities in-store. Plan and organize day-to-day activities and ensure timely execution. Maintain a motivated, positive, and safe work environment; manage delicate personnel situations per policy and law. Organize regular store meetings and keep the team informed on performance and sales objectives. Assign quantitative and qualitative objectives and ensure they are achieved. CRM and Events Management
Prioritize client experience and monitor sales activities to ensure Valentino Client Journey standards are followed. Implement clienteling in-store to engage, recruit, retain, and upgrade local domestic clients. Maintain external relations with networks and prestigious clients and partners to promote brand loyalty. Manage client database, client assignments, and direct marketing actions toward loyal and inactive clients. Incorporate digital tools into the client journey and clienteling routine. Develop customer relationships through a robust client development strategy. Store Operations and Merchandise
Stay informed on operational policies to minimize loss and optimize performance. Assume operational tasks in the absence of Ops HC, including shipping/receiving. Assist in managing delicate sales-related situations and after-sales processes according to procedures. Ensure end-of-season returns and product transfers; manage inventory activities and results. Manage cash and payment systems per company policies; support audits and administrative procedures. Oversee store maintenance to ensure facilities and tools are efficient. Collaborate with Merchandising on seasonal buys and monitor product rotation for sales potential. Visual Merchandising
Coordinate with local Head Office Visual Merchandising to ensure visual criteria support sales and report effectiveness. Ensure VM reflects strategy, maintains windows and in-store displays, and adheres to guidelines. Collaborate with Head Office/Regional VM teams to maintain boutique visual standards. Requirements
Bachelor’s Degree preferred, not required. Minimum 5 years of experience in Store Management or leadership role. Luxury department store management experience preferred, not required. Proven track record in achieving results and team development. Excellent knowledge of products and client journey. Strong business acumen with understanding of store and team performance and KPIs. Proactive in identifying opportunities and proposing action plans. Positive and effective team management skills with the ability to motivate. Excellent organizational, follow-up, and time management skills. Strong communication skills – verbal and written; ability to develop relationships with clients, team, and business. Ability to prioritize tasks and manage multiple tasks with tight deadlines. Proficient in all store sales and operations systems. How We Are
The Valentino ecosystem is a diverse community that fosters inclusivity and equality, where belonging, passion, and collaboration underpin our world.
#J-18808-Ljbffr