Sherwin-Williams
Join our dynamic team as a Customer Service Representative, a crucial role that drives the success of our retail operations. You will engage closely with both wholesale and retail customers to understand their needs, provide answers to inquiries about Sherwin-Williams products, and recommend appropriate solutions.
Your responsibilities will include addressing customer concerns promptly to ensure maximum satisfaction, while also keeping yourself updated on product features and maintaining our high visual and quality standards.
As a Customer Service Representative, you will be tasked with achieving outstanding customer service while consistently meeting sales goals.
This role involves regular interaction with customers, including minors, and may require access to cash, payment methods, electronic equipment, personal information, as well as store merchandise and other valuable items. Therefore, a background check is necessary to protect our business, our customers, and our community.
If you join our team, you will be working at Store #5414 located at: 234 White Mtn. Hwy, Ste. 11, Conway, NH 03818, as well as at other stores within a 30-mile radius.
At Sherwin-Williams, our mission is to inspire and improve the world through our innovative coating solutions. Your skills, talent, and passion are essential to fulfilling this mission and driving success for our customers and our business. We strive to create a workplace where stability, growth, and opportunity flourish. Here’s what you can expect from us:
Life:
We offer rewards, benefits, and flexibility to enhance your health and well-being. Career:
We provide opportunities for learning, skill development, and career growth. Connection:
Be part of an inclusive team that is committed to our community. Application Process: Online Application:
Find your desired role on our Careers page and complete your profile. Digital Interview:
Qualified candidates will be invited to participate in a video interview consisting of behavioral questions. In-Store Interview:
Top candidates will meet our team in-store for further discussions. Our commitment to our employees is reflected in our world-class benefits, ranging from retirement plans to healthcare and well-being resources. More details about our benefits can be found through our dedicated benefits page. Sherwin-Williams is an Equal Employment Opportunity employer. We welcome all qualified candidates and strive to create a diverse and inclusive workplace. Key Responsibilities: Deliver exceptional customer satisfaction through excellent sales service. Assist customers in person and via phone to determine needs and suggest suitable products. Build trusting relationships with wholesale and retail customers. Process sales transactions accurately, following company policies. Achieve monthly, quarterly, and yearly sales goals. Maintain accurate work order files and product formulas. Retrieve products from shelves or warehouse as needed. Tint and mix products according to customer specifications. Manage store displays and inventory while keeping the store clean. Assist with deliveries and loading/unloading trucks as required. Stay knowledgeable about product offerings and available options. Minimum Requirements: Must be at least 18 years old. Must be authorized to work without sponsorship. Valid, unrestricted Driver’s License required. Ability to lift and carry up to 50 lbs. frequently and 70 lbs. occasionally. Availability to work scheduled hours, including evenings and weekends. Internal applicants must meet performance appraisal standards. Internal applicants must complete required eLearning courses. Preferred Qualifications: High School diploma or GED. One year experience in delivery, retail, or customer service. Experience selling paints and paint-related products. Previous experience operating tinting and mixing equipment. Ability to communicate in multiple languages preferred, especially Spanish.
We offer rewards, benefits, and flexibility to enhance your health and well-being. Career:
We provide opportunities for learning, skill development, and career growth. Connection:
Be part of an inclusive team that is committed to our community. Application Process: Online Application:
Find your desired role on our Careers page and complete your profile. Digital Interview:
Qualified candidates will be invited to participate in a video interview consisting of behavioral questions. In-Store Interview:
Top candidates will meet our team in-store for further discussions. Our commitment to our employees is reflected in our world-class benefits, ranging from retirement plans to healthcare and well-being resources. More details about our benefits can be found through our dedicated benefits page. Sherwin-Williams is an Equal Employment Opportunity employer. We welcome all qualified candidates and strive to create a diverse and inclusive workplace. Key Responsibilities: Deliver exceptional customer satisfaction through excellent sales service. Assist customers in person and via phone to determine needs and suggest suitable products. Build trusting relationships with wholesale and retail customers. Process sales transactions accurately, following company policies. Achieve monthly, quarterly, and yearly sales goals. Maintain accurate work order files and product formulas. Retrieve products from shelves or warehouse as needed. Tint and mix products according to customer specifications. Manage store displays and inventory while keeping the store clean. Assist with deliveries and loading/unloading trucks as required. Stay knowledgeable about product offerings and available options. Minimum Requirements: Must be at least 18 years old. Must be authorized to work without sponsorship. Valid, unrestricted Driver’s License required. Ability to lift and carry up to 50 lbs. frequently and 70 lbs. occasionally. Availability to work scheduled hours, including evenings and weekends. Internal applicants must meet performance appraisal standards. Internal applicants must complete required eLearning courses. Preferred Qualifications: High School diploma or GED. One year experience in delivery, retail, or customer service. Experience selling paints and paint-related products. Previous experience operating tinting and mixing equipment. Ability to communicate in multiple languages preferred, especially Spanish.