Bilt
Technical Product Manager - Agentic Commerce & CRM
Bilt is the loyalty program for renters, transforming rent payments into valuable rewards while connecting members with exclusive Neighborhood Benefits. What is Bilt?
With every on-time rent payment, members earn Bilt Points – the industry's most valuable and flexible points currency which they can transfer 1:1 to their favorite airline miles and hotel points, use them for future rent payments, redeem for everyday purchases, or save them for a down payment on a home. As part of being a Bilt Member, they also get even more value at over 40,000 merchants nationwide with exclusive Neighborhood Benefits at local restaurants, fitness studios, pharmacies, on Lyft rides, and more. In partnership with the top multifamily owners and operators across the country, Bilt has become the largest network of homes that reward their residents on rent, managing payments for over 4.5MM units across the nation. What’s the role?
As a Technical Product Manager here at Bilt Rewards, you’ll be instrumental in shaping what products we build and how our users interact with them. You’ll be reporting to our Head of Product and will take ownership of the development of software that drives our business. In this role, you will… Work with our internal stakeholders to define product solutions that effectively achieve our business objectives and user experience goals Create technical requirements to convey your ideas and communicate your solutions to the Engineering team and beyond Work with engineering to break down requirements into tasks, estimate effort, and plan sprints Be a thought partner to both Product and Engineering teams, balancing product requirements with engineering scope Collaborate with external partners to achieve effective and scalable technical integrations Maintain the engineering backlog and prioritize work based on impact Become an expert in our tech stack and own the documentation of it Supervise and measure launched products and feed insights back into the product development process Identify and define future opportunities that leverage our technology and data Who you are:
You’ve got great instincts for how to build software efficiently, scalably, and reliably. You have the ability to make high-level system architecture decisions but are also able to dive into the nitty-gritty to define and scope individual engineering tasks effectively. In Terms Of Qualifications, We’re Seeking 3+ years of experience as a Product Manager; 5+ total years of experience in a technical role Background in computer science Proven experience building and shipping AI-powered products, particularly conversational AI, chatbots, or agent-based systems Understanding of LLM capabilities, limitations, and integration patterns including RAG (Retrieval-Augmented Generation) architectures Knowledge of AI safety considerations, prompt engineering, and model fine-tuning approaches Understanding of knowledge base construction, data ingestion pipelines, and information retrieval systems, and CDP tools Skills in identifying common patterns and building scalable solutions across different vertical markets Track record of building B2B products that integrate with external partner systems Experience managing technical relationships with diverse partners who have varying technical sophistication Experience in a startup environment is preferred Benefits Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program Health insurance for you (& your loved ones) from day one 401k plan with a match Commuter FSAs UNLIMITED PTO Exclusive Employee only Bilt Points Team Events Bilt Rewards is an equal opportunity employer and welcomes applicants of diverse backgrounds and perspectives.
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Bilt is the loyalty program for renters, transforming rent payments into valuable rewards while connecting members with exclusive Neighborhood Benefits. What is Bilt?
With every on-time rent payment, members earn Bilt Points – the industry's most valuable and flexible points currency which they can transfer 1:1 to their favorite airline miles and hotel points, use them for future rent payments, redeem for everyday purchases, or save them for a down payment on a home. As part of being a Bilt Member, they also get even more value at over 40,000 merchants nationwide with exclusive Neighborhood Benefits at local restaurants, fitness studios, pharmacies, on Lyft rides, and more. In partnership with the top multifamily owners and operators across the country, Bilt has become the largest network of homes that reward their residents on rent, managing payments for over 4.5MM units across the nation. What’s the role?
As a Technical Product Manager here at Bilt Rewards, you’ll be instrumental in shaping what products we build and how our users interact with them. You’ll be reporting to our Head of Product and will take ownership of the development of software that drives our business. In this role, you will… Work with our internal stakeholders to define product solutions that effectively achieve our business objectives and user experience goals Create technical requirements to convey your ideas and communicate your solutions to the Engineering team and beyond Work with engineering to break down requirements into tasks, estimate effort, and plan sprints Be a thought partner to both Product and Engineering teams, balancing product requirements with engineering scope Collaborate with external partners to achieve effective and scalable technical integrations Maintain the engineering backlog and prioritize work based on impact Become an expert in our tech stack and own the documentation of it Supervise and measure launched products and feed insights back into the product development process Identify and define future opportunities that leverage our technology and data Who you are:
You’ve got great instincts for how to build software efficiently, scalably, and reliably. You have the ability to make high-level system architecture decisions but are also able to dive into the nitty-gritty to define and scope individual engineering tasks effectively. In Terms Of Qualifications, We’re Seeking 3+ years of experience as a Product Manager; 5+ total years of experience in a technical role Background in computer science Proven experience building and shipping AI-powered products, particularly conversational AI, chatbots, or agent-based systems Understanding of LLM capabilities, limitations, and integration patterns including RAG (Retrieval-Augmented Generation) architectures Knowledge of AI safety considerations, prompt engineering, and model fine-tuning approaches Understanding of knowledge base construction, data ingestion pipelines, and information retrieval systems, and CDP tools Skills in identifying common patterns and building scalable solutions across different vertical markets Track record of building B2B products that integrate with external partner systems Experience managing technical relationships with diverse partners who have varying technical sophistication Experience in a startup environment is preferred Benefits Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program Health insurance for you (& your loved ones) from day one 401k plan with a match Commuter FSAs UNLIMITED PTO Exclusive Employee only Bilt Points Team Events Bilt Rewards is an equal opportunity employer and welcomes applicants of diverse backgrounds and perspectives.
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