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CSMC Risser Orthopedics

Customer Service Representative - Arcadia, CA

CSMC Risser Orthopedics, Arcadia, California, United States, 91007

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Details

Client Name CSMC Risser Orthopedics Job Type Travel Offering Non-Clinical Profession Administrative Specialty Customer Service Representative Job ID 16378873 Job Title Customer Service Representative - Arcadia, CA Weekly Pay $907.0

Shift Details

Shift 8hr Days Scheduled Hours 40

Job Order Details

Start Date 04/28/2025 End Date 07/26/2025 Duration 13 Week(s)

Job Description Required Qualifications: •Experience with medical insurance, referral processes, and benefit plans •1+ years of recent experience working in office •Ability to read, understand, and respond to detailed oral and written instructions •Bilingual (English/Spanish)

Preferred Qualifications: •2+ years' recent experience working as a Patient Service Representative •Experience with Allscripts, Daisybill, and/or CS-Link/Epic •Understanding of medical terminology

Client Details

Address 289 W. Huntington Dr City Arcadia State CA Zip Code 91007

Unit Details

Unit Description •Primary point of contact for patient relations in person and by phone •Greet patients and assist in resolving patient concerns and escalating as appropriate •Check patients in/out and collect co-payments, give receipts, and reconcile payments •Verify patient demographics and insurance information in CS-Link/Epic •Schedule appointments and complete patient registration •Process and track referrals and authorizations for various insurance types •Handle patient/provider correspondence •Explains polices, procedures, or services to patients •Sanitize workspace using provided supplies and following department guidelines

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