Eau Claire County
180 Program Support Specialist
Eau Claire County, Eau Claire, Wisconsin, United States, 54701
Salary:
$28.55 - $32.83 Hourly Location :
Eau Claire, WI Job Type:
Temporary Job Number:
22-00449 Department:
Human Services Opening Date:
10/06/2025 Closing Date:
Continuous
POSITION SUMMARY The 180 Program Support Specialist coordinates and provisions clinical and case management services to program participants. This position acts as a liaison between program participants and their families, contract agencies, service providers, juvenile justice system representatives, school staff, and community organizations. This position will coordinate Aftercare services for program participants. Position is a grant funded position; position will end June 30, 2027. QUALIFICATIONS
Transfers expertise in juvenile court functions and detention programs to assist in determining appropriate clients for the 180 Program; applies motivational interviewing techniques with potential participants, family members and case managers; reviews records and documentation; provides input into the selection of clients. Plans, develops, monitors, and evaluates 180 Program services to identify client needs and provide specific services to meet those needs; collaborates with at risk youth and their families to assess and develop goal-oriented, time-limited, family-based service plans to address identified needs; organizes access to services; monitors cases to ensure that services are provided in an appropriate and timely manner; reviews participant and family progress. Complies with Wisconsin State Statutes, Administrative Codes, regulations, guidelines, and standards to develop and modify appropriate policies, procedures, and programs; facilitates quality improvement activities regarding the 180 programs; participates in developing and delivering group programs and services for participating youth and their families. Facilitates a cooperative working environment with clients, schools, placing counties, and other agencies and bureaus; achieves involvement and active participation of the juvenile, family, schools, juvenile court, health care providers, and other community resources in resolving problems and returning the client to the community. Demonstrates effective case management services to juveniles in the 180 Program; coordinates and schedules program activities, including home, school, employment, and recreation site visits; organizes and provides all supervision and transportation to 180 Program and aftercare participants. Responds to and evaluates client emergencies and requests 24 hours a day, 7 days a week; makes critical and sound judgments and decisions on how to react; responds promptly and effectively in emergency situations; uses appropriate techniques to calm disruptive juvenile residents. Monitors the maintenance of reporting and recording systems to ensure that accurate records are kept in accordance with legally mandated record management practices and procedures; maintains a complete record for all assigned cases; completes required written assessments, reports, and other related paperwork as necessary; maintains, prepares, and submits records, reports, data collection, performance evaluation and quality assurance data. Develops professional knowledge and skills by attending training events, conferences, and workshops. Establishes and maintains effective working relationships with internal and external partners; speaks to the community and other organizations to provide public education; acts as an advocate for and interpreter of the 180 Program; attends and participates in mandatory staff meetings, supervision times, and other regularly scheduled meetings. Performs other related duties as required or assigned. TRAINING AND PROFESSIONAL EXPERIENCE QUALIFICATIONS
Bachelor's degree social work, psychology, sociology, criminal justice, or a related field. Three (3) years of paid, full-time experience in the juvenile justice field. Eighteen (18) years of age or older upon appointment. Appointment will be conditional upon successful completion of a credit check, caregiver check and criminal background check resulting in no felony convictions in any jurisdiction unless the judgment or conviction has been reversed or a complete pardon has been granted. Position will be subject to pre-hire, random, and post-accident drug and alcohol testing during the course of employment. Position will require a pre-employment physical and audiogram. Position will require fingerprinting and with a search of local, state, and national fingerprint records. Must have valid driver's license, an acceptable driving record, and access to private transportation for work-related duties. Must possess and maintain personal automobile insurance in the amount of $100,000/$300,000. Completed the Basic Juvenile Detention Officer Training or ability to complete training within twelve (12) months of hire as a condition of continued employment. As a condition of continued employment, will be required to complete 24 hours of annual recertification training. DESIRED TRAINING AND PROFESSIONAL EXPERIENCE QUALIFICATIONS
Master's degree in social work, psychology, sociology, criminal justice, or a related field. Experience in program development, planning, and evaluation, personnel supervision and evaluation, case management. Experience applying statutes and regulations applicable to social services delivery, adolescent mental health theory and practice, evidence-based trauma informed care.
Eau Claire County is not only a great place to work, but has many exciting benefits!
Paid Time Off (PTO):
Accrual is based on years of service with the County, starting at 6.4 hours accruing each pay period (20.8 days per year), with the maximum accrual rate of 35.75 days per year. *Manager PTO accrual available upon request*
Holidays:
Eleven paid holidays: New Year's Day, Martin Luther King, Jr. Day, a Spring Holiday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Day after Thanksgiving, Christmas Eve Day, Christmas Day and New Year's Eve Day.
Retirement:
The County provides a retirement account in Wisconsin Retirement System (WRS). Employees pay one-half of the actuarially required contributions.
Health Insurance:
The County offers health insurance coverage, including vision, for employees and their families. Dental Insurance:
The County offers dental insurance coverage for employees and their families.
Flexible Spending Accounts:
Eligible employees may use tax-free dollars to pay for eligible out-of-pocket dependent care, medical, dental, and eye care expenses for themselves and their eligible family members.
Voluntary Short- and Long-term disability insurance, Accident, and Critical Illness Insurance:
May be purchased at group rates.
Life Insurance:
The County provides the opportunity to purchase Whole and Term Life Insurance plans for themselves and their dependents.
Other Benefits:
HSA, Deferred Compensation and Roth IRA, Employee Assistance Program, EdVest, other leaves, and Corporate Discounts.
Workers' Compensation
Social Security:
The County matches employees' social security compensation. Eau Claire County provides leave under the Family Medical Leave Act:
AN IMPORTANT NOTE:
This information gives only a brief summary of the plans in effect for regular, full-time Non-Represented employees of Eau Claire County and may not be all-inclusive. Eau Claire County's policies and County Code govern if there are differences between this information and the policies. 01
Do you have a bachelor's degree social work, psychology, sociology, criminal justice, or a related field?
YES NO
02
Do you have three (3) years of paid, full-time experience in the juvenile justice field?
YES NO
03
Are you eighteen (18) years of age or older?
YES NO
Required Question
$28.55 - $32.83 Hourly Location :
Eau Claire, WI Job Type:
Temporary Job Number:
22-00449 Department:
Human Services Opening Date:
10/06/2025 Closing Date:
Continuous
POSITION SUMMARY The 180 Program Support Specialist coordinates and provisions clinical and case management services to program participants. This position acts as a liaison between program participants and their families, contract agencies, service providers, juvenile justice system representatives, school staff, and community organizations. This position will coordinate Aftercare services for program participants. Position is a grant funded position; position will end June 30, 2027. QUALIFICATIONS
Transfers expertise in juvenile court functions and detention programs to assist in determining appropriate clients for the 180 Program; applies motivational interviewing techniques with potential participants, family members and case managers; reviews records and documentation; provides input into the selection of clients. Plans, develops, monitors, and evaluates 180 Program services to identify client needs and provide specific services to meet those needs; collaborates with at risk youth and their families to assess and develop goal-oriented, time-limited, family-based service plans to address identified needs; organizes access to services; monitors cases to ensure that services are provided in an appropriate and timely manner; reviews participant and family progress. Complies with Wisconsin State Statutes, Administrative Codes, regulations, guidelines, and standards to develop and modify appropriate policies, procedures, and programs; facilitates quality improvement activities regarding the 180 programs; participates in developing and delivering group programs and services for participating youth and their families. Facilitates a cooperative working environment with clients, schools, placing counties, and other agencies and bureaus; achieves involvement and active participation of the juvenile, family, schools, juvenile court, health care providers, and other community resources in resolving problems and returning the client to the community. Demonstrates effective case management services to juveniles in the 180 Program; coordinates and schedules program activities, including home, school, employment, and recreation site visits; organizes and provides all supervision and transportation to 180 Program and aftercare participants. Responds to and evaluates client emergencies and requests 24 hours a day, 7 days a week; makes critical and sound judgments and decisions on how to react; responds promptly and effectively in emergency situations; uses appropriate techniques to calm disruptive juvenile residents. Monitors the maintenance of reporting and recording systems to ensure that accurate records are kept in accordance with legally mandated record management practices and procedures; maintains a complete record for all assigned cases; completes required written assessments, reports, and other related paperwork as necessary; maintains, prepares, and submits records, reports, data collection, performance evaluation and quality assurance data. Develops professional knowledge and skills by attending training events, conferences, and workshops. Establishes and maintains effective working relationships with internal and external partners; speaks to the community and other organizations to provide public education; acts as an advocate for and interpreter of the 180 Program; attends and participates in mandatory staff meetings, supervision times, and other regularly scheduled meetings. Performs other related duties as required or assigned. TRAINING AND PROFESSIONAL EXPERIENCE QUALIFICATIONS
Bachelor's degree social work, psychology, sociology, criminal justice, or a related field. Three (3) years of paid, full-time experience in the juvenile justice field. Eighteen (18) years of age or older upon appointment. Appointment will be conditional upon successful completion of a credit check, caregiver check and criminal background check resulting in no felony convictions in any jurisdiction unless the judgment or conviction has been reversed or a complete pardon has been granted. Position will be subject to pre-hire, random, and post-accident drug and alcohol testing during the course of employment. Position will require a pre-employment physical and audiogram. Position will require fingerprinting and with a search of local, state, and national fingerprint records. Must have valid driver's license, an acceptable driving record, and access to private transportation for work-related duties. Must possess and maintain personal automobile insurance in the amount of $100,000/$300,000. Completed the Basic Juvenile Detention Officer Training or ability to complete training within twelve (12) months of hire as a condition of continued employment. As a condition of continued employment, will be required to complete 24 hours of annual recertification training. DESIRED TRAINING AND PROFESSIONAL EXPERIENCE QUALIFICATIONS
Master's degree in social work, psychology, sociology, criminal justice, or a related field. Experience in program development, planning, and evaluation, personnel supervision and evaluation, case management. Experience applying statutes and regulations applicable to social services delivery, adolescent mental health theory and practice, evidence-based trauma informed care.
Eau Claire County is not only a great place to work, but has many exciting benefits!
Paid Time Off (PTO):
Accrual is based on years of service with the County, starting at 6.4 hours accruing each pay period (20.8 days per year), with the maximum accrual rate of 35.75 days per year. *Manager PTO accrual available upon request*
Holidays:
Eleven paid holidays: New Year's Day, Martin Luther King, Jr. Day, a Spring Holiday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Day after Thanksgiving, Christmas Eve Day, Christmas Day and New Year's Eve Day.
Retirement:
The County provides a retirement account in Wisconsin Retirement System (WRS). Employees pay one-half of the actuarially required contributions.
Health Insurance:
The County offers health insurance coverage, including vision, for employees and their families. Dental Insurance:
The County offers dental insurance coverage for employees and their families.
Flexible Spending Accounts:
Eligible employees may use tax-free dollars to pay for eligible out-of-pocket dependent care, medical, dental, and eye care expenses for themselves and their eligible family members.
Voluntary Short- and Long-term disability insurance, Accident, and Critical Illness Insurance:
May be purchased at group rates.
Life Insurance:
The County provides the opportunity to purchase Whole and Term Life Insurance plans for themselves and their dependents.
Other Benefits:
HSA, Deferred Compensation and Roth IRA, Employee Assistance Program, EdVest, other leaves, and Corporate Discounts.
Workers' Compensation
Social Security:
The County matches employees' social security compensation. Eau Claire County provides leave under the Family Medical Leave Act:
AN IMPORTANT NOTE:
This information gives only a brief summary of the plans in effect for regular, full-time Non-Represented employees of Eau Claire County and may not be all-inclusive. Eau Claire County's policies and County Code govern if there are differences between this information and the policies. 01
Do you have a bachelor's degree social work, psychology, sociology, criminal justice, or a related field?
YES NO
02
Do you have three (3) years of paid, full-time experience in the juvenile justice field?
YES NO
03
Are you eighteen (18) years of age or older?
YES NO
Required Question