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Kelli's Gift Shop Suppliers

Customer Advisor - Inside Sales

Kelli's Gift Shop Suppliers, Carrollton, Texas, us, 75011

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At Kelli's,

We Give More

more support, more opportunity, more heart. As the nation's leading family-owned wholesale distributor to over

13,000 gift shops

across hospitals, resorts, casinos, pharmacies, and tourist destinations, we believe success comes from helping others succeed.

We give our

customers more

than just products we give them personalized service, strategic advice, and a trusted partner.

We give our

team members more

than just a job we offer purpose, growth, and a place to build your

Legacy .

Now we're growing, and we're looking for passionate, high-energy Inside Sales professionals who are ready to give more and get more in return. Position is based in the office Monday - Friday.

What You'll Get

Control your paycheck

with base + uncapped commissions Enjoy work-life balance

with Monday-Friday, 8-5 hours (no nights or weekends) Manage a warm book of B2B accounts -no cold calling required Thrive in a collaborative culture

where your success helps others succeed Be empowered by leadership -you'll work directly with our Sales Manager and VP of Sales What You'll Do

As a

Customer Advisor , you'll help each client get more from their gift shop-from curated assortments to higher margins-by bringing them personalized guidance and best-in-class service.

Your Impact:

Grow revenue

across assigned accounts by crafting monthly account action plans and hit/exceed a defined sales quota Act as a true consultant

Recommend winning assortments, seasonal buys, and replenishment strategies Drive category performance

Analyze sell-through data; suggest add-on items and new categories Manage daily outreach

Handle ~70 % phone-based activity, plus email/text follow-ups Strengthen partnerships

Resolve objections, diffuse tough conversations professionally, and keep every commitment Leverage data

Maintain detailed CRM notes to fuel smarter, longer-term growth What Success Looks Like:

Growing average order size and category penetration Exceeding monthly revenue and client satisfaction goals Keeping clean, updated CRM records that help you work smarter Being seen by customers as a trusted partner-not just a salesperson What We Offer:

Compensation:

base + uncapped commissions (top performers regularly exceed six figures) Benefits:

401(k), medical/dental/vision, HSA, life & disability insurance, PTO, and employee product discounts Culture:

A values-driven, supportive, high-performance team where your ideas and effort are noticed Stability & Growth:

40+ years of industry leadership and sustained growth in e-commerce and retail Requirements

What You'll Bring:

2+ years of phone-based B2B sales experience

(inside sales, account management, etc.) Strong confidence and communication across phone, email, and text A data-driven mindset-comfortable using CRM systems, Excel, or Google Sheets Problem-solving ability and a consultative, customer-first approach Experience in gift, wholesale, or retail distribution a bonus Above all, you embody our values:

Legacy:

You want to build something that lasts-for yourself and your customers Hustle:

You bring energy, urgency, and accountability every day Integrity:

You do what's right, even when no one is looking Teamwork:

You win by helping others win Excellence:

You're always looking to raise the bar

At Kelli's, We Give More-Do You?

If you're ready to grow your career, give your best, and build something meaningful, apply today and start shaping your future with Kelli's.

Kelli's is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Salary Description

$60k-$100k+ with commission opportunities included