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Hillendale Home Care

Home Care Community Partner (Business Development)

Hillendale Home Care, San Jose, California, United States, 95199

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Home Care Community Partner (Business Development)

1 month ago Be among the first 25 applicants We are a home care agency serving senior care clients in Contra Costa and Alameda counties seeking a dynamic Home Care Community Partner to join our sales team. The role focuses on maintaining, growing, and developing new community partner relationships to drive sales growth. What You’ll Be Doing

Responsible for business development within the senior care community, establishing partners and networks for direct client referrals and new service starts. Maintain existing community partnerships and develop new partnerships and services within the region. Partner with Sales and Client Care leadership to align pricing plans to market needs with a focus on gross margin. Review, update, and maintain current product and service offerings for clients and families; ensure internal partners are trained on offerings. Work with community partners and clients to find appropriate care solutions and build relationships for business retention. Generate regular streams of new business through client service, referral marketing to the community, and participation in community outreach events. Call on and develop new referral accounts in local healthcare and senior care communities (e.g., Geriatric Care Managers, facilities, hospitals, concierge doctors). Communicate with family members and the Client Care team to refine and improve clients’ lives, aiming for high client satisfaction based on metrics. Collaborate with the Client Care team on new clients, renewals, and new products or services in care plans. Represent Hillendale at community events, upholding company values and high standards of care. Maintain accurate records on prospective and active clients and referral sources. Present sales and other metrics to senior leadership, including dashboard reporting. What Hillendale Provides

Highly competitive salary with incentive compensation Full-time opportunity with a growing company and innovative team Healthcare benefits 401(k) plan Paid time off Company holidays Fun, collaborative work environment Requirements

Experience, Skills, and Education: Bachelor's Degree in business management, marketing management, or a related field 8+ years in business development, account management, sales, and/or marketing within the home care industry Innovative business development skills with a proven track record of acquiring new clients and retaining existing ones through community partnerships Excellent communication skills and the ability to anticipate customer needs Strong sense of urgency and drive to grow the business Strong analytical and problem-solving abilities Strong organizational and time-management skills Experience with CRM and customer service programs/databases Advanced Excel skills; proficient with Google Suite Clear driving record Seniority level

Mid-Senior level Employment type

Full-time Job function

Health Care Provider Industries

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