Right at Home East Bay
Community Partner / Business Development Manager
Right at Home East Bay, Pleasanton, California, United States, 94566
Community Partner / Business Development Manager
Join to apply for the
Community Partner / Business Development Manager
role at
Right at Home East Bay Base pay range $56,000.00/yr - $65,000.00/yr Benefits
Competitive pay and lucrative incentives Paid orientation and elite training Paid sick time and vacation time Health insurance Continuous learning opportunities Exclusive rewards and recognition Vibrant office culture and supportive team Company laptop Owner committed to nurturing staff About the company
Join one of the most respected and fastest-growing home care companies worldwide for growth, stability, and long-term purposeful success. Right at Home East Bay serves Contra Costa, Alameda, and San Joaquin counties, spanning 20+ cities. We are a leading provider of in-home care globally, delivering services designed to improve the quality of life for clients and families. Job Summary
The
Community Partner / Business Development Manager
is a trusted advisor who builds a positive company identity through industry knowledge, relationship-building, community promotions, and personal visits. Responsibilities include increasing care hours, developing a profitable referral-source pipeline, gaining market share, and increasing client conversions. This role involves identifying and following up with referral sources and community partners, handling phone inquiries, conducting client intakes and consultations, developing and managing client care plans, understanding family care needs, sharing helpful resources, and scheduling referral meetings, in-home consultations, or care delivery start dates. All leads and referrals should be received and handled accurately and in detail. Normal and after-hours support is provided via email, telephone, and/or home or community visits. Eligibility and diversity
We welcome applicants from diverse professional backgrounds who are passionate about building relationships and making a difference. Ideal candidates may include social workers, community volunteers, sales professionals, customer service specialists, entrepreneurs, or career changers. Ideal candidates may include
Social Workers: Empathy, client advocacy, relationship-building Community Volunteers: Leadership, fundraising, community organizing Door-to-Door Sales Professionals: Engaging and persistent Customer Service Professionals: Listening and problem-solving Entrepreneurs or Career Changers: Energetic and mission-driven Why you’ll love working with us
Mission with impact: enrich lives and support independence Flexible learning pathways with comprehensive training Inclusive environment that values diverse experiences Opportunities for growth as the business expands Professional development opportunities Company laptop and supportive team Key qualities we value
Engages with people and builds meaningful connections Thrives in a dynamic, fast-paced environment Willing to learn, adapt, and grow Strong organizational and interpersonal skills Essential functions
ENERGY Present ideas and data outlining new service opportunities and sales potential Represent the company at community events and promotions Nurture partnerships with clients and families via referral networks and outreach Demonstrate enthusiasm, dynamism, and a positive attitude Participate in continuing education in homecare and become a trusted advisor ORGANIZATION Plan and execute weekly sales activities Maintain sales activity in CRM and categorize referral sources by profitability Maintain competitive files, charges, and pay rates Maximize daily efficiency and cost-effectiveness VERBAL COMMUNICATION Communicate effectively one-to-one and in groups Articulate value, vision, differentiators, and services Keep team and referral sources informed Convey market-share strategy to the team CREATIVITY Offer innovative solutions and improvements to processes Create promotional materials as needed Assess competitive landscape to gain market share LISTENING Listen to opinions, feelings, and needs of others Be patient and empathetic Encourage others to speak and address needs LIKEABILITY Build trust with stakeholders and nurture referral pipelines Show friendliness, genuineness, and respect TENACITY Set and pursue annual sales goals Identify new opportunities and persist to win Continuously ask for the business and gain market share INSPIRATIONAL/INFLUENTIAL Coordinate sales activity with office staff for proper follow-up Demonstrate knowledge of agency service lines and client base Propose services and establish contractual agreements CUSTOMER FOCUS Provide exceptional phone experiences to engage and convert clients Manage Referral and Client Satisfaction programs Conduct referral meetings and client quality calls Act as liaison between clients, caregivers, and office team Conduct client and family consultations to determine care plans CRITICAL THINKING Read between the lines of family needs and dynamics Address concrete, tangible as well as abstract issues FIRST IMPRESSION Answer calls to improve quality of life for callers Maintain professional and courteous phone demeanor PERSUASIVENESS Highlight the value and care experiences offered Use charisma to instill confidence that you are engaging with the best in-home care Negotiation Skills Leverage value and relationships to secure new clients Advance families through the inside sales process and follow-up ADAPTABILITY Support sales, marketing, and public relations efforts DECISION MAKING/JUDGMENT Stay calm during emergencies and perform home safety checks as needed Help families understand how changes affect care needs and matches Participate in caregiver performance reviews and related processes in line with policy Education / Skills / Abilities / Availability Ideally two years of community partnership and business development experience Bachelor’s Degree in Business, Communications, or related field Technology-savvy with strong organizational, interpersonal, and telephone skills Ability to work from Pleasanton, CA office Proficiency in English (written and spoken) Insured automobile, valid driver’s license, and ability to drive Current Live Scan (FBI and DOJ) or ability to pass background check Negative TB test or willingness to be tested Availability for on-call duties outside normal office hours Compensation Annual salary + bonus of $56,000-$65,000/year Employment details
Seniority level: Entry level Employment type: Full-time Job function: Business Development and Sales Industries: Hospitals and Health Care Referrals increase your chances of interviewing at Right at Home East Bay by 2x
#J-18808-Ljbffr
Join to apply for the
Community Partner / Business Development Manager
role at
Right at Home East Bay Base pay range $56,000.00/yr - $65,000.00/yr Benefits
Competitive pay and lucrative incentives Paid orientation and elite training Paid sick time and vacation time Health insurance Continuous learning opportunities Exclusive rewards and recognition Vibrant office culture and supportive team Company laptop Owner committed to nurturing staff About the company
Join one of the most respected and fastest-growing home care companies worldwide for growth, stability, and long-term purposeful success. Right at Home East Bay serves Contra Costa, Alameda, and San Joaquin counties, spanning 20+ cities. We are a leading provider of in-home care globally, delivering services designed to improve the quality of life for clients and families. Job Summary
The
Community Partner / Business Development Manager
is a trusted advisor who builds a positive company identity through industry knowledge, relationship-building, community promotions, and personal visits. Responsibilities include increasing care hours, developing a profitable referral-source pipeline, gaining market share, and increasing client conversions. This role involves identifying and following up with referral sources and community partners, handling phone inquiries, conducting client intakes and consultations, developing and managing client care plans, understanding family care needs, sharing helpful resources, and scheduling referral meetings, in-home consultations, or care delivery start dates. All leads and referrals should be received and handled accurately and in detail. Normal and after-hours support is provided via email, telephone, and/or home or community visits. Eligibility and diversity
We welcome applicants from diverse professional backgrounds who are passionate about building relationships and making a difference. Ideal candidates may include social workers, community volunteers, sales professionals, customer service specialists, entrepreneurs, or career changers. Ideal candidates may include
Social Workers: Empathy, client advocacy, relationship-building Community Volunteers: Leadership, fundraising, community organizing Door-to-Door Sales Professionals: Engaging and persistent Customer Service Professionals: Listening and problem-solving Entrepreneurs or Career Changers: Energetic and mission-driven Why you’ll love working with us
Mission with impact: enrich lives and support independence Flexible learning pathways with comprehensive training Inclusive environment that values diverse experiences Opportunities for growth as the business expands Professional development opportunities Company laptop and supportive team Key qualities we value
Engages with people and builds meaningful connections Thrives in a dynamic, fast-paced environment Willing to learn, adapt, and grow Strong organizational and interpersonal skills Essential functions
ENERGY Present ideas and data outlining new service opportunities and sales potential Represent the company at community events and promotions Nurture partnerships with clients and families via referral networks and outreach Demonstrate enthusiasm, dynamism, and a positive attitude Participate in continuing education in homecare and become a trusted advisor ORGANIZATION Plan and execute weekly sales activities Maintain sales activity in CRM and categorize referral sources by profitability Maintain competitive files, charges, and pay rates Maximize daily efficiency and cost-effectiveness VERBAL COMMUNICATION Communicate effectively one-to-one and in groups Articulate value, vision, differentiators, and services Keep team and referral sources informed Convey market-share strategy to the team CREATIVITY Offer innovative solutions and improvements to processes Create promotional materials as needed Assess competitive landscape to gain market share LISTENING Listen to opinions, feelings, and needs of others Be patient and empathetic Encourage others to speak and address needs LIKEABILITY Build trust with stakeholders and nurture referral pipelines Show friendliness, genuineness, and respect TENACITY Set and pursue annual sales goals Identify new opportunities and persist to win Continuously ask for the business and gain market share INSPIRATIONAL/INFLUENTIAL Coordinate sales activity with office staff for proper follow-up Demonstrate knowledge of agency service lines and client base Propose services and establish contractual agreements CUSTOMER FOCUS Provide exceptional phone experiences to engage and convert clients Manage Referral and Client Satisfaction programs Conduct referral meetings and client quality calls Act as liaison between clients, caregivers, and office team Conduct client and family consultations to determine care plans CRITICAL THINKING Read between the lines of family needs and dynamics Address concrete, tangible as well as abstract issues FIRST IMPRESSION Answer calls to improve quality of life for callers Maintain professional and courteous phone demeanor PERSUASIVENESS Highlight the value and care experiences offered Use charisma to instill confidence that you are engaging with the best in-home care Negotiation Skills Leverage value and relationships to secure new clients Advance families through the inside sales process and follow-up ADAPTABILITY Support sales, marketing, and public relations efforts DECISION MAKING/JUDGMENT Stay calm during emergencies and perform home safety checks as needed Help families understand how changes affect care needs and matches Participate in caregiver performance reviews and related processes in line with policy Education / Skills / Abilities / Availability Ideally two years of community partnership and business development experience Bachelor’s Degree in Business, Communications, or related field Technology-savvy with strong organizational, interpersonal, and telephone skills Ability to work from Pleasanton, CA office Proficiency in English (written and spoken) Insured automobile, valid driver’s license, and ability to drive Current Live Scan (FBI and DOJ) or ability to pass background check Negative TB test or willingness to be tested Availability for on-call duties outside normal office hours Compensation Annual salary + bonus of $56,000-$65,000/year Employment details
Seniority level: Entry level Employment type: Full-time Job function: Business Development and Sales Industries: Hospitals and Health Care Referrals increase your chances of interviewing at Right at Home East Bay by 2x
#J-18808-Ljbffr