Ross Stores, Inc. is hiring: Overnight Stock Associate in Davenport

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Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores. We focus on bringing our customers high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting treasure hunt experience.

Overview

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company standards, maintains a clean work area, and ensures proper merchandise presentation. The Associate is expected to perform a range of functions in all areas of the Store as business needs require.

Essential Functions

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment. Keeps egress clear. Reports unsafe conditions to Store Leadership.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
• Assists Customers with merchandise, answers questions politely and knowledgeably. Greets Customers with eye contact, a smile, and a friendly greeting; thanks Customers at register transactions.
• Provides prompt and efficient responses to Customers. Responds to Customer Service calls and involves Store Leadership when needed.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks to maintain a neat store and a clean work area, including sweeping, mopping, dusting, wiping counters, replenishing restroom supplies, and disinfecting high-touch areas.
• Maintains a professional appearance and adheres to the Company's dress code.
• Performs daily assigned sizing and recovery to keep the store neat, clean, and well merchandised to standards.
• Expedites newly received merchandise to the sales floor and merchandises items per monthly presentation guidelines.
• Understands Loss Prevention Awareness, MOS policies, and merchandise protection standards where applicable.
• Safeguards confidential information, cash, and merchandise; demonstrates integrity and honesty in all interactions.
• Follows policies concerning cash, checks, charge transactions, refunds, voids, and offline procedures; maintains accuracy in handling tenders.
• Demonstrates a sense of urgency to perform tasks efficiently and maximize productivity.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills Required

Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner. Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements

• Ability to use all Store equipment, including PDTs, registers and PCs as required.
• Ability to stand, walk, and move around the Store for up to 100% of working time.
• Ability to bend, squat, kneel, climb, carry, reach, and stoop.
• Ability to push, pull and lift more than 25 pounds (some Stockroom shifts require up to 20 pounds).
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Certain assignments may require other qualifications and skills.

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of the primary duties and responsibilities. It is not comprehensive, and contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, disability, sex, veteran status, marital or domestic partnership status, medical conditions, genetic information, gender identity or expression, sexual orientation, or any other protected category.

Ross Stores, Inc. is a Fortune 500 company with headquarters in Dublin, CA, and 3 buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. We are committed to providing an inclusive work environment with learning and development opportunities for our teams.