Dental Office Assistant Job at Heartland Dental in Port Saint Lucie

Overview

Business Assistant at Marina Shores Dental Care - Pt St Lucie. We are looking for a team player to join our front office focused on supporting the business and clinical needs of the office.

Schedule: Monday-Thursday 7:30am-4:30pm; Friday 7:30am-1:00pm.

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who support the business and clinical needs of each supported dental office and foster a strong team culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. You’ll be surrounded by camaraderie and partnership, where patients come first and continuous learning is encouraged.

Heartland Dental was recognized by Newsweek for America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024, based on a nationwide study.

Responsibilities

• Greet and welcome patients as they enter the office to create a positive first impression.
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanations of coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and the team to implement Heartland Dental systems to optimize office potential.

Your Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
• Front-loaded education and training to develop to your full potential.
• Opportunity to be part of a secure company with 20+ years of industry-leading experience and potential for growth.
• Access to on-demand Daily Pay.

Minimum Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI for job functions; regular HIPAA training is required; ability to protect PHI and maintain data safeguards.

Preferred Experience

• 1+ years in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds.
• Occasional virtual or in-person training sessions.
• A TB test is required for new hires in dental office positions (not applicable in FL & TN); test arranged during pre-employment with guidance provided.

About Heartland Dental

Heartland Dental is the nation\u2019s largest dental support organization, providing non-clinical administrative support to more than 3,000 doctors across 39 states and the District of Columbia in over 1,800 dental offices. Supported doctors maintain clinical autonomy, and all Heartland Dental-supported doctors share a commitment to delivering high-quality dental care.