Dental Office Assistant Job at Heartland Dental in Minneola

Overview

Front Desk Business Assistant in Minneola, FL. Dental Care of Minneola is looking for a Front Desk Business Assistant to join our team. Address: 1681 N Hancock Rd, Minneola, FL 34715. Work Schedule - No Weekends: Monday 6:30am-4pm, Tuesday 7:30am-5pm, Wednesday 9:30am-7pm, Thursday 7:30am-5pm, Friday 6:30am-4pm.

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who support the business and clinical needs of each supported dental office and foster a strong team-building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. You’ll be part of a front office team that emphasizes camaraderie, partnership, and continuous learning to provide the best patient care.

Heartland Dental was recognized by Newsweek in 2024 as America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity. These honors followed a nationwide study of 1.5 million companies and a 5-star rating for both awards.

Responsibilities

• Greet and welcome patients as they enter the office to create a positive first impression
• Manage front office duties, including answering phones, checking mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers
• File patient insurance claims, follow up on claims, verify benefits, and explain coverage
• Post insurance and patient payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Partner with providers and the team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement plans, six paid holidays, and PTO
• Front-loaded education and training to develop to your full potential
• Opportunity to be part of a stable company with 20+ years of experience and growth potential
• Access to on-demand Daily Pay

About Dental Care Of Minneola FL

Dental Care of Minneola, like each Heartland Dental supported office, is unique to the community and the patients they serve. You will be joining a 9-person team that thrives on collaboration, communication, and community, with a company that truly cares about its staff.

Minimum Qualifications

• Experience in a fast-paced, customer-centric environment
• Excellent communication and organizational skills
• Access to minimum PHI necessary for job-related functions; regular HIPAA training is required; protect PHI and maintain data safeguards

Preferred Experience

• 1+ years in a dental or medical setting
• 1+ years of insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation; reasonable accommodations may be made for disabilities
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds
• Occasional virtual or in-person training sessions throughout the year
• TB test is required for all new hires in dental office positions, arranged during pre-employment; not applicable in FL & TN states

Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support to more than 3,000 doctors across 39 states and the District of Columbia. Supported doctors retain clinical autonomy and share the goal of delivering high-quality dental care. Heartland Dental is committed to diversity and inclusion and provides equal opportunity in employment.