Housekeeping Floor Supervisor Job at Greenleaf Hospitality Group in Kalamazoo

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A Look Into Working in Housekeeping

Join Greenleaf Hospitality Group’s Housekeeping team and transform your passion for cleaning and organization into a fulfilling career. Whether your focus is laundry, guest rooms, or common areas, you’ll be tackling a variety of hands-on daily tasks, making every day different. Benefit from continuous learning opportunities and clear pathways for career advancement in a supportive, team-oriented environment. Enjoy job stability in a role critical to guest experience, with flexible shift options and comprehensive health and wellness benefits. In this dynamic team, your contributions and efforts are valued and recognized, making this an exciting career choice!

What You’ll Be Doing

• Inspect work of Room Attendants and Housemen within your designated zone to ensure cleanliness of guest rooms and floors, meeting Radisson standards.
• Identify and process all maintenance requests through effective communication via radio and Asset Essentials.
• Design and implement new standards as necessary.
• Assist housekeeping staff with duties such as making beds, replenishing linens, cleaning bathrooms and halls, and vacuuming.
• Provide effective feedback to staff to ensure quality, including Room Attendants and Housemen within your zone.
• Take periodic inventories of service areas and housekeeping storage.
• Maintain professionalism while communicating and delegating tasks through radio.
• Assist in training new employees on cleanliness standards, brand standards, and customer service.
• Deliver feedback positively and lead the team with enthusiasm.
• Use downtime to self-inspect guest room floors, rooms, elevators, and service areas to ensure standards are met.
• Partner with other Rooms Division leaders to ensure guest rooms are ready before 4:00 PM check-in.
• Establish effective communication with the Laundry team to ensure linen, towels, and other supplies are available for Room Attendants.

What You Need for this Position

• Two years of housekeeping experience preferred, but not required.
• Outstanding cleaning ability.
• Ability to stand for long periods, up to 8 hours or more.
• Ability to stoop and bend.
• Occasionally lift up to 40 pounds.
• Ability to work safely with chemicals and equipment.
• Compliance with safety and health standards.
• Ability to handle repetitive motion tasks.

What’s in it for You

• 401K with 100% match up to 3%, and 50% match between 4% - 6% contribution.
• Medical, Dental, Vision, Disability, and Life Insurance.
• Employee Assistance Program with up to 8 free counseling sessions per year.
• Health and Wellness reimbursement up to $600 annually.
• 10% Discount on GHG outlets.
• Shift meal provided daily.
• Discounted hotel rates at Choice Hotels Worldwide.
• Parental Leave Program (up to 4 weeks paid).
• Work computer provided.

Top Reasons to Work With GHG

• Recognized as one of the Nation's 101 Best and Brightest Companies to work for.
• Opportunity to work with a fun, high-energy team passionate about guest experience.
• Utilize your skills in a company dedicated to excellence and upward mobility.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Hospitality

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