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ZipRecruiter

Program Manager / Scrum Master

ZipRecruiter, Pasco, Washington, us, 99302

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Job DescriptionJob Description

Our client is seeking a

Program Manager / Scrum Master

to lead the modernization of their client's Client Management System. The ideal candidate will have a proven track record in managing

complex application development and modernization projects , with expertise in

Agile methodologies, stakeholder engagement, and project planning . This role requires balancing

strategic oversight

with

hands-on Scrum leadership , ensuring successful delivery of phased modernization in a mission-critical environment.

Key Responsibilities

Lead and manage all phases of the

Client Management System Modernization , from planning through phased implementation.

Serve as

Scrum Master

to facilitate Agile ceremonies (daily standups, sprint planning, reviews, retrospectives) and remove team impediments.

Coordinate across multiple development teams to ensure effective integration of architecture, data governance, system security, and infrastructure components.

Develop and maintain project plans, timelines, and reporting deliverables for stakeholders and agency leadership.

Ensure seamless bridge development and backwards compatibility during modernization phases.

Manage stakeholder communications, aligning technical efforts with their client's mission and operational requirements.

Monitor risks, issues, and dependencies, implementing mitigation strategies proactively.

Foster a culture of continuous improvement, Agile best practices, and team accountability.

Why Join Our Client's Team?

Our client delivers secure, innovative technology solutions that support federal agencies in achieving mission-critical objectives. Joining their team means leading impactful modernization work that directly supports

pretrial justice and community safety

in the nation’s capital.

Requirements

Bachelor’s degree in Business Administration, Computer Science, Engineering, or related field (from an accredited institution).

5+ years of verifiable experience leading and managing application development or modernization projects of similar scope and complexity.

Proven expertise in Agile/Scrum project management and ability to facilitate Agile ceremonies.

Strong experience with stakeholder management and effective communication across business and technical teams.

Demonstrated ability to manage phased modernization projects while maintaining legacy system operations.

PMP, CSM, SAFe, or similar project management/Agile certifications ().

Familiarity with Microsoft Azure environments and federal system modernization projects ().

Benefits

(Our client's industry-leading benefits package contributes to approximately 30% of your total compensation package!):

· Paid time off will initially be accrued at a rate of 6.33 hours per semi-monthly pay period, for a total of 19 days/152 hours annually for the first two years.

· 12 paid holidays that can be used as floating holidays throughout the year (11 Federal holidays plus one birthday holiday)

· Compensatory Time and Flex Time if authorized

· 100% covered Health insurance premium or $5,000 prorated annual stipend if opted out of the health insurance

· 100% covered Dental insurance premium

· 100% covered Vision insurance premium

· 100% covered Short Term

· 100% covered Long Term

· Life Insurance (currently double your salary, up to $300K)

· Match up-to 100% of 10% of the corporate provided 401K

· $500 Business Attire Stipend (will be added to annual salary)

· $500 Fitness Reimbursement

· $1,500 Technology Reimbursement

· $1,500 Professional Development & Certification Reimbursement

· $5,000 Adoption Assistance

· Referral bonuses - $1,000 after 30 days for each employee referral that meets the qualifications and gets hired, and $2,000 after 6 months for each employee referred that is retained for more than 6 months (Unlimited)

· Maternity and Paternity Leave

· Work laptop and company-provided mobile phone if telework is expected and work required software through-out the lifecycle of the laptop

· Up to half of the company's profit rate (~2-3.5%) or a bonus for any new business you bring in and oversee

· Company Morale Events

EEO Commitment

Our client is an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their , , , , (including , childbirth, lactation, or related medical conditions), , ancestry, , marital status, , and expression, , veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.