The Vendom Company
Job Description
The Lounge Manager will control day-to-day operations, manage and train the Omakase & MM Club Team, and ensure Occupational Safety and health Act, local health and safety codes, and company safety and security policy are met. Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team. Manage and train Omakase & MM Club Team. Ensure Occupational Safety and health Act, local health and safety codes, and company safety and security policy are met. Control Profit & Loss (i.e., Budget attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions. Recruit, interview, and hire team FOH; conduct performance review, take discipline action, motivate, and train. Ensure maintenance of equipment, facility, and grounds using a Preventive Maintenance plan based on company standard. Ensure food quality and 100% customer satisfaction for fine dining restaurant. Ensure complete and timely execution of corporate & marketing programs. Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team. Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged. Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service. Proactively visit with and interact with guests and members; build loyalty and face/name recognition. Provide sound resolution(s) to guest complaints with poise and professionalism. Understand the market and surrounding areas (i.e. restaurants, businesses, hotels) Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback. Maintain highest level of safety, security, sanitation, and cleanliness of facility. Manage team accountability. Maintain good rapport with vendors to ensure quality and consistency. Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills. Sound decision making capability while protecting the restaurant/Company in instances of urgency. Assist in conducting quarterly restaurant staff evaluations. Control cash, credit, and other receipts by following company cash handling/reconciliation procedures. Work in collaboration with Human Resources, Payroll, and other Corporate Departments. Requirements/Qualifications:
A minimum of 3+ years previous experience as Lounge, Restaurant Manager or AGM in a fine dining/luxury, high volume, cocktail bar/lounge venue setting. Bachelor’s degree in business administration, hotel & restaurant administration or related field of study or any equivalent combination of education and/or experience is required. Must have nightlife management exposure and Omakase/Upscale dining management experience. Must be detail oriented and possess effective communication and written skills. State compliant food handling certificate Work collaboratively with Human Resources on coaching and Learning & Development opportunities. Ability to multi-task. Must be a team player. Self-motivated and performance driven. Punctuality and regular and reliable attendance. Effective communication, written and interpersonal skills. Maintain confidentiality of company information and recipe data Ability to work a flexible schedule and late evenings. Physical Demands And Work Environment:
General office assignments-(typing), which lends itself to repetitive motion. Be able to reach, bend, stoop and frequently lift to 50 pounds. Ability to stand majority of shift in a loud (music) setting. Company Description
Riviera Dining Group (RDG) is a luxury hospitality company that creates immersive experiences through striking design, vibrant energy, and exceptional attention to detail. RDG is committed to delivering tailored experiences in stunning settings, built on a foundation of creativity, excellence, and innovation. The company cultivates a collaborative, respectful workplace that empowers talent and encourages inspiration at every level. RDG is focused on crafting unforgettable moments that elevate the standard of hospitality. Riviera Dining Group is an equal opportunities employer and welcomes applications from diverse candidates.
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The Lounge Manager will control day-to-day operations, manage and train the Omakase & MM Club Team, and ensure Occupational Safety and health Act, local health and safety codes, and company safety and security policy are met. Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team. Manage and train Omakase & MM Club Team. Ensure Occupational Safety and health Act, local health and safety codes, and company safety and security policy are met. Control Profit & Loss (i.e., Budget attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions. Recruit, interview, and hire team FOH; conduct performance review, take discipline action, motivate, and train. Ensure maintenance of equipment, facility, and grounds using a Preventive Maintenance plan based on company standard. Ensure food quality and 100% customer satisfaction for fine dining restaurant. Ensure complete and timely execution of corporate & marketing programs. Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team. Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged. Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service. Proactively visit with and interact with guests and members; build loyalty and face/name recognition. Provide sound resolution(s) to guest complaints with poise and professionalism. Understand the market and surrounding areas (i.e. restaurants, businesses, hotels) Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback. Maintain highest level of safety, security, sanitation, and cleanliness of facility. Manage team accountability. Maintain good rapport with vendors to ensure quality and consistency. Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills. Sound decision making capability while protecting the restaurant/Company in instances of urgency. Assist in conducting quarterly restaurant staff evaluations. Control cash, credit, and other receipts by following company cash handling/reconciliation procedures. Work in collaboration with Human Resources, Payroll, and other Corporate Departments. Requirements/Qualifications:
A minimum of 3+ years previous experience as Lounge, Restaurant Manager or AGM in a fine dining/luxury, high volume, cocktail bar/lounge venue setting. Bachelor’s degree in business administration, hotel & restaurant administration or related field of study or any equivalent combination of education and/or experience is required. Must have nightlife management exposure and Omakase/Upscale dining management experience. Must be detail oriented and possess effective communication and written skills. State compliant food handling certificate Work collaboratively with Human Resources on coaching and Learning & Development opportunities. Ability to multi-task. Must be a team player. Self-motivated and performance driven. Punctuality and regular and reliable attendance. Effective communication, written and interpersonal skills. Maintain confidentiality of company information and recipe data Ability to work a flexible schedule and late evenings. Physical Demands And Work Environment:
General office assignments-(typing), which lends itself to repetitive motion. Be able to reach, bend, stoop and frequently lift to 50 pounds. Ability to stand majority of shift in a loud (music) setting. Company Description
Riviera Dining Group (RDG) is a luxury hospitality company that creates immersive experiences through striking design, vibrant energy, and exceptional attention to detail. RDG is committed to delivering tailored experiences in stunning settings, built on a foundation of creativity, excellence, and innovation. The company cultivates a collaborative, respectful workplace that empowers talent and encourages inspiration at every level. RDG is focused on crafting unforgettable moments that elevate the standard of hospitality. Riviera Dining Group is an equal opportunities employer and welcomes applications from diverse candidates.
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