Mass General Brigham
Unit Coordinator II |MGH-General Medicine & Oncology Department
Mass General Brigham, Boston, Massachusetts, us, 02298
Overview
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Must have current or recent Unit Coordinator or equivalent work experience
The Opportunity Lead Unit Coordinator | General Medicine & Oncology-Ellison 16
Ellison 16 is a thirty-six-bed unit devoted to the care of the acutely ill medical patient. The patient population on this unit includes a diverse mix of medical diagnoses requiring complex nursing care.
Schedule 40 hours a week | Day shift
(5) 8-hour shifts OR (2) 12-hour shifts and (2) 8-hour shifts 7:00 am - 7:00 pm and/or 7:00 am - 3:00 pm
Job Summary Does this position require Patient Care (indirect/direct)?
No - (Patient Care)
The Unit Coordinator II serves as a lead Unit Coordinator, responsible for overseeing and coordinating various administrative, operational, and technical functions within the unit. Provides administrative support to unit-based and hospital-wide clinicians and staff on an inpatient unit, functioning as the liaison between the patient, visitors, and the clinicians. Expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.
Essential Functions (Key Roles & Responsibilities)
Performs other duties as assigned
Complies with all policies and standards
Manage calendars and schedules for the unit's Nursing Director and the unit conference room; organize and schedule interviews; coordinate and assist with scheduling staff for fit testing, training sessions, performance evaluations, and other educational activities; document and disseminate meeting minutes; collaborate on environment of care rounds, organize employee files, and maintain various unit logs and lists.
Assist the Nursing Director in organizing onboarding schedules for new staff; developing schedules for various roles; performing payroll duties as assigned; tracking UKG swipes, staff scheduling changes, and scanning timesheets; monitoring per diem staff shift requirements and managing temporary staffing needs; ordering materials/equipment for the unit.
Maintain and manage the unit's digital resource sites; manage email distribution lists and unit contact list; provide technical support for hybrid staff meetings; submit tickets for system access, including Epic, badge access, and other network systems; facilitate and maintain downtime procedures, including conducting BPA computer testing.
Receive, prioritize, organize, and manage information at the central nursing station and throughout the unit
Coordinate patient movement on and off the unit as appropriate; enter accurate and timely information about admissions, discharges, and transfers into the electronic medical record
Contact ancillary service departments to obtain equipment, services, and supplies, and track their status and location
Ensure an accurate lost and found log is maintained and facilitate the process of returning patient belongings.
Qualifications
Education: High School Diploma or Equivalent required or Associate's Degree; Related Field of Study preferred
Licenses and Credentials: Certified Health Unit Coordinator - NAHUC preferred
Experience: Administrative Support Experience or Equivalent; 2-3 years required
Knowledge, Skills and Abilities: Proficiency with office procedures and equipment; Proficiency in MS Office; ability to proofread and edit written documents; ability to use phone systems; time management; strong verbal and written communication; strong interpersonal skills; familiarity with medical terminology.
Additional Job Details
Remote Type: Onsite
Work Location: 267 Charles Street
Scheduled Weekly Hours: 40
Employee Type: Regular
Work Shift: Day (United States of America)
Pay Range: $20.43 - $29.21/Hourly
Grade: 4
Mass General Brigham recognizes and rewards the unique value each team member brings to our organization. The base pay offer will consider skills, experience, education, certifications, and other factors. In addition to base pay, we offer comprehensive benefits, career advancement opportunities, differentials, and bonuses where applicable.
EEO Statement The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other status protected by law. We provide reasonable accommodations to participate in interviews and employment applications. For accommodations, contact Human Resources at (857) 282-7642.
Mass General Brigham Competency Framework
#J-18808-Ljbffr
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Must have current or recent Unit Coordinator or equivalent work experience
The Opportunity Lead Unit Coordinator | General Medicine & Oncology-Ellison 16
Ellison 16 is a thirty-six-bed unit devoted to the care of the acutely ill medical patient. The patient population on this unit includes a diverse mix of medical diagnoses requiring complex nursing care.
Schedule 40 hours a week | Day shift
(5) 8-hour shifts OR (2) 12-hour shifts and (2) 8-hour shifts 7:00 am - 7:00 pm and/or 7:00 am - 3:00 pm
Job Summary Does this position require Patient Care (indirect/direct)?
No - (Patient Care)
The Unit Coordinator II serves as a lead Unit Coordinator, responsible for overseeing and coordinating various administrative, operational, and technical functions within the unit. Provides administrative support to unit-based and hospital-wide clinicians and staff on an inpatient unit, functioning as the liaison between the patient, visitors, and the clinicians. Expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.
Essential Functions (Key Roles & Responsibilities)
Performs other duties as assigned
Complies with all policies and standards
Manage calendars and schedules for the unit's Nursing Director and the unit conference room; organize and schedule interviews; coordinate and assist with scheduling staff for fit testing, training sessions, performance evaluations, and other educational activities; document and disseminate meeting minutes; collaborate on environment of care rounds, organize employee files, and maintain various unit logs and lists.
Assist the Nursing Director in organizing onboarding schedules for new staff; developing schedules for various roles; performing payroll duties as assigned; tracking UKG swipes, staff scheduling changes, and scanning timesheets; monitoring per diem staff shift requirements and managing temporary staffing needs; ordering materials/equipment for the unit.
Maintain and manage the unit's digital resource sites; manage email distribution lists and unit contact list; provide technical support for hybrid staff meetings; submit tickets for system access, including Epic, badge access, and other network systems; facilitate and maintain downtime procedures, including conducting BPA computer testing.
Receive, prioritize, organize, and manage information at the central nursing station and throughout the unit
Coordinate patient movement on and off the unit as appropriate; enter accurate and timely information about admissions, discharges, and transfers into the electronic medical record
Contact ancillary service departments to obtain equipment, services, and supplies, and track their status and location
Ensure an accurate lost and found log is maintained and facilitate the process of returning patient belongings.
Qualifications
Education: High School Diploma or Equivalent required or Associate's Degree; Related Field of Study preferred
Licenses and Credentials: Certified Health Unit Coordinator - NAHUC preferred
Experience: Administrative Support Experience or Equivalent; 2-3 years required
Knowledge, Skills and Abilities: Proficiency with office procedures and equipment; Proficiency in MS Office; ability to proofread and edit written documents; ability to use phone systems; time management; strong verbal and written communication; strong interpersonal skills; familiarity with medical terminology.
Additional Job Details
Remote Type: Onsite
Work Location: 267 Charles Street
Scheduled Weekly Hours: 40
Employee Type: Regular
Work Shift: Day (United States of America)
Pay Range: $20.43 - $29.21/Hourly
Grade: 4
Mass General Brigham recognizes and rewards the unique value each team member brings to our organization. The base pay offer will consider skills, experience, education, certifications, and other factors. In addition to base pay, we offer comprehensive benefits, career advancement opportunities, differentials, and bonuses where applicable.
EEO Statement The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other status protected by law. We provide reasonable accommodations to participate in interviews and employment applications. For accommodations, contact Human Resources at (857) 282-7642.
Mass General Brigham Competency Framework
#J-18808-Ljbffr