State of South Carolina
Administrative Specialist II - Intake Conway Business Office
State of South Carolina, Columbia, South Carolina, us, 29228
Salary:
$30,700.00 - $39,900.00 Annually Location :
Horry County, SC Job Type:
FTE - Full-Time Job Number:
180781 Agency:
Department of Behavioral Health and Developmental Disabilities Division:
Waccamaw Center for Mental Health Opening Date:
10/02/2025 Closing Date:
10/16/2025 11:59 PM Eastern Agency Specific Application Procedures::
Please apply online. Class Code::
AA50 Position Number::
60010187 Normal Work Schedule::
Monday - Friday (8:30 - 5:00) Pay Grade:
GEN04 Hiring Range - Min.:
$30,700.00 Hiring Range - Max.:
$34,000.00 Opening Date:
10/01/2025 EEO Statement:
Equal Opportunity Employer Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a
Administrative Specialist II -
Intake inthe Conway Business Office
is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.
This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Waccamaw Center for Mental Health, 164 Waccamaw Medical Park Drive, Conway, SC 29526.
Under direct supervision of the office manager, perform a variety of administrative duties in the Conway Business Office of Waccamaw Center for Mental Health.
Responsibilities for the Administrative Specialist II Include: Patient registration/Intake - ensure that all new patients' complete registration per OMH policy and quality standards. Patient Insurance - confirm patient insurance information is updated in the EMR - Electronic Medical Record Voter Registration - Per SC law, offers patients assistance with voter registration Schedule appointments - monitor the schedules of assigned clinical/medical staff to ensure maximum efficiency of patient care hours and consistently backfills any canceled appointments. Bank deposits - complies with Division of Financial Services policies and procedures in collecting payments and demonstrate fiscal responsibility by informing patients of their balances and requesting payment. Ensure payment received from patient or payor source are posted to patient account. Customer service - greet patient upon entering the clinic and be responsive to need of patient/visitor/family member while showing respect at all times. Quality insurance - patient record must be complete and updated when indicated at all times Corporate compliance - must adhere to Corporate Compliance Plan and Policy. Communication with all clinicians and physicians concerning treatment of patient. Process medical records in accordance with all OMH policies and any other support to clinicians/nurses/physicians/clinic director and clinic assistant director as well as clinic office manager. Minimum and Additional Requirements
A high school diploma and 2 years of healthcare experience working with medical personnel. Additional Requirements
Ability to lift up to fifty (50) pounds; ability to see, hear at normal volumes, stand, walk, reach, pull, stoop, bend and climb at least two (2) flights of stairs. Ability to tolerate noise level and circulate in patient areas for long periods. Preferred Qualifications
Bilingual abilities in English and Spanish (or another language) are a plus. Additional Comments
Post hire, employees must:
Be able to provide 10-year DMV driving record. Have general knowledge of office practice and use of judgement and discretion. Be able to use office equipment such as multi-lined telephone system, scheduling software, Microsoft Word Suite. Communicate courteously and effectively in person and over the phone with public, co-workers, patients and their families.
The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click for additional information. 15 days annual (vacation) leave per year 15 days sick leave per year 13 paid holidays Paid Parental Leave S.C. Deferred Compensation Program available Retirement benefit choices *
State Retirement Plan State Optional Retirement Program
*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay. Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01
Have you ever been employed by the SC Dept. of Behavioral Health and Developmental Disabilities - Office of Mental Health (OMH) (formerly SC Department of Mental Health)?
Yes No
02
If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application.PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED.Please indicate your understanding to this statement by checking the box below.
Checking this box indicates my understanding to the above referenced statement.
03
Did you graduate with at least a high school diploma?
Yes No
04
Do you have experience working in a medical environment? If yes, please describe your experience. 05
Do you have experience working with a multi-line telephone system, Microsoft Suite of Products, Electronic Medical Record Systems and scheduling software? If yes, please describe your experience. 06
Please indicate your salary requirements (please be specific and not put "negotiable" or "open"). Please pay special attention to salary range on posting. Required Question
$30,700.00 - $39,900.00 Annually Location :
Horry County, SC Job Type:
FTE - Full-Time Job Number:
180781 Agency:
Department of Behavioral Health and Developmental Disabilities Division:
Waccamaw Center for Mental Health Opening Date:
10/02/2025 Closing Date:
10/16/2025 11:59 PM Eastern Agency Specific Application Procedures::
Please apply online. Class Code::
AA50 Position Number::
60010187 Normal Work Schedule::
Monday - Friday (8:30 - 5:00) Pay Grade:
GEN04 Hiring Range - Min.:
$30,700.00 Hiring Range - Max.:
$34,000.00 Opening Date:
10/01/2025 EEO Statement:
Equal Opportunity Employer Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a
Administrative Specialist II -
Intake inthe Conway Business Office
is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.
This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Waccamaw Center for Mental Health, 164 Waccamaw Medical Park Drive, Conway, SC 29526.
Under direct supervision of the office manager, perform a variety of administrative duties in the Conway Business Office of Waccamaw Center for Mental Health.
Responsibilities for the Administrative Specialist II Include: Patient registration/Intake - ensure that all new patients' complete registration per OMH policy and quality standards. Patient Insurance - confirm patient insurance information is updated in the EMR - Electronic Medical Record Voter Registration - Per SC law, offers patients assistance with voter registration Schedule appointments - monitor the schedules of assigned clinical/medical staff to ensure maximum efficiency of patient care hours and consistently backfills any canceled appointments. Bank deposits - complies with Division of Financial Services policies and procedures in collecting payments and demonstrate fiscal responsibility by informing patients of their balances and requesting payment. Ensure payment received from patient or payor source are posted to patient account. Customer service - greet patient upon entering the clinic and be responsive to need of patient/visitor/family member while showing respect at all times. Quality insurance - patient record must be complete and updated when indicated at all times Corporate compliance - must adhere to Corporate Compliance Plan and Policy. Communication with all clinicians and physicians concerning treatment of patient. Process medical records in accordance with all OMH policies and any other support to clinicians/nurses/physicians/clinic director and clinic assistant director as well as clinic office manager. Minimum and Additional Requirements
A high school diploma and 2 years of healthcare experience working with medical personnel. Additional Requirements
Ability to lift up to fifty (50) pounds; ability to see, hear at normal volumes, stand, walk, reach, pull, stoop, bend and climb at least two (2) flights of stairs. Ability to tolerate noise level and circulate in patient areas for long periods. Preferred Qualifications
Bilingual abilities in English and Spanish (or another language) are a plus. Additional Comments
Post hire, employees must:
Be able to provide 10-year DMV driving record. Have general knowledge of office practice and use of judgement and discretion. Be able to use office equipment such as multi-lined telephone system, scheduling software, Microsoft Word Suite. Communicate courteously and effectively in person and over the phone with public, co-workers, patients and their families.
The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click for additional information. 15 days annual (vacation) leave per year 15 days sick leave per year 13 paid holidays Paid Parental Leave S.C. Deferred Compensation Program available Retirement benefit choices *
State Retirement Plan State Optional Retirement Program
*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay. Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01
Have you ever been employed by the SC Dept. of Behavioral Health and Developmental Disabilities - Office of Mental Health (OMH) (formerly SC Department of Mental Health)?
Yes No
02
If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application.PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED.Please indicate your understanding to this statement by checking the box below.
Checking this box indicates my understanding to the above referenced statement.
03
Did you graduate with at least a high school diploma?
Yes No
04
Do you have experience working in a medical environment? If yes, please describe your experience. 05
Do you have experience working with a multi-line telephone system, Microsoft Suite of Products, Electronic Medical Record Systems and scheduling software? If yes, please describe your experience. 06
Please indicate your salary requirements (please be specific and not put "negotiable" or "open"). Please pay special attention to salary range on posting. Required Question