The Home Depot
The Manager Pro Experience will serve as a key role supporting the Home Depot Pro strategic growth initiatives. The Manager Pro Experience will have responsibility for ownership of a subset of an initiative, working with cross-functional teams responsible for developing, testing, executing and driving strategic initiatives that bring value to Home Depot Pro Customer.
The manager role will identify, analyze and deliver compelling customer insights that drive clear business actions and outcomes. They will champion a best-in-class Pro customer experience across all channels and platforms. The role will partner with multiple cross-functional departments to ensure seamless alignment on initiatives. Strong leadership skills, communication and analytical ability is critical to the role.
Key Responsibilities
15% Business Acumen / Data Analysis - Responsible for ownership of individual or team work through Identifying, researching and measuring ongoing effectiveness of programs against metric targets; Develop and execute ongoing enhancement/optimization strategy based on measured performance and customer feedback; Trouble shoot and problem solve for ongoing operational needs as they arise 15% Collaboration - Partner cross-functionally with organizational teams, internal and external clients, management and others in driving change within Home Depot 20% Develop Recommendations - Prioritizes team issues and brainstorm/develop solutions and recommendations by leading or working within a diverse cross-functional team 30% Leadership - Responsible for the assessment and selection of talent, builds effective teams, develops others through coaching feedback and guidance, aligns goals, and creates a positive culture through driving engagement 20% Project Management - Responsible for individual or team to drive the creation and implementation of new initiatives using diverse problem-solving methodologies Requirements
Must be eighteen years of age or older. Must be legally permitted to work in the United States. The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. 5+ years of previous experience Preferred Qualifications
Working knowledge of Microsoft Office Suite Working knowledge of Tableau Working knowledge of presentation software (e.g., Microsoft PowerPoint) Proficient with data mining software Demonstrated ability to collaborate and work effectively with cross-functional teams Ability to develop and apply advanced mathematical/statistical techniques
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15% Business Acumen / Data Analysis - Responsible for ownership of individual or team work through Identifying, researching and measuring ongoing effectiveness of programs against metric targets; Develop and execute ongoing enhancement/optimization strategy based on measured performance and customer feedback; Trouble shoot and problem solve for ongoing operational needs as they arise 15% Collaboration - Partner cross-functionally with organizational teams, internal and external clients, management and others in driving change within Home Depot 20% Develop Recommendations - Prioritizes team issues and brainstorm/develop solutions and recommendations by leading or working within a diverse cross-functional team 30% Leadership - Responsible for the assessment and selection of talent, builds effective teams, develops others through coaching feedback and guidance, aligns goals, and creates a positive culture through driving engagement 20% Project Management - Responsible for individual or team to drive the creation and implementation of new initiatives using diverse problem-solving methodologies Requirements
Must be eighteen years of age or older. Must be legally permitted to work in the United States. The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. 5+ years of previous experience Preferred Qualifications
Working knowledge of Microsoft Office Suite Working knowledge of Tableau Working knowledge of presentation software (e.g., Microsoft PowerPoint) Proficient with data mining software Demonstrated ability to collaborate and work effectively with cross-functional teams Ability to develop and apply advanced mathematical/statistical techniques
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