NORMA Group
Overview
As part of an international mid-sized corporation with ambitious growth plans, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Job Overview
The Accounts Receivable Clerk is responsible for maintaining a low volume aging portfolio, managing customer accounts, resolving discrepancies, and supports the AR team with various administrative duties. This role requires strong communication, organizational, and problem-solving skills to uphold our commitment to accuracy, service, and support. Responsibilities
Review account status for incoming orders over the credit limit or on credit hold; request credit limit increases or account reviews when payments are received. Monitor customer aging reports daily and follow up on overdue balances. Conduct proactive outreach to customers on past-due invoices and accounts under review; document all account activity and communications. Investigate customer deductions to obtain proper documentation and approvals for issuing credits or debits. Prepare credit/debit memos for issues such as shortages, freight discrepancies, overages, shipping errors, advertising allowances, co-ops, defective merchandise, and compliance matters. Process credit/debit requests and daily invoicing; manage monthly statement distribution and outgoing AR mail. Provide customers with requested documentation, including invoices, statements, credit/debit memos, and proof of delivery. Respond to customer inquiries (phone and email) regarding invoicing issues or account questions. Manage the AR email inbox, including distribution of Return Merchandise Authorization (RMA) cases and PayPal/credit card payment processing. Support AR team initiatives such as audits, special projects, invalid term discount reviews, and departmental coverage as needed. Position Requirements
High school diploma or equivalent required (associate’s degree in accounting or finance preferred). 1-2 years of experience in accounts receivable or general accounting. Intermediate in Microsoft Office (Outlook, Word, Excel) - including basic formulas, data entry, and spreadsheet organization. Strong written and verbal communication skills for collaboration across departments and with customers. Ability to work independently, manage tasks, and prioritize responsibilities effectively. Analytical mindset with creative problem-solving abilities. High emotional intelligence and teamwork orientation. Typing speed of 45+ WPM. Work Conditions
Hybrid Role: Mandatory 2 days onsite in Visalia, CA office and 3 days from home. Must have a dedicated home office or workstation free from distractions. Reliable internet connection. Ability to maintain confidentiality and data security in a remote setting.
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As part of an international mid-sized corporation with ambitious growth plans, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Job Overview
The Accounts Receivable Clerk is responsible for maintaining a low volume aging portfolio, managing customer accounts, resolving discrepancies, and supports the AR team with various administrative duties. This role requires strong communication, organizational, and problem-solving skills to uphold our commitment to accuracy, service, and support. Responsibilities
Review account status for incoming orders over the credit limit or on credit hold; request credit limit increases or account reviews when payments are received. Monitor customer aging reports daily and follow up on overdue balances. Conduct proactive outreach to customers on past-due invoices and accounts under review; document all account activity and communications. Investigate customer deductions to obtain proper documentation and approvals for issuing credits or debits. Prepare credit/debit memos for issues such as shortages, freight discrepancies, overages, shipping errors, advertising allowances, co-ops, defective merchandise, and compliance matters. Process credit/debit requests and daily invoicing; manage monthly statement distribution and outgoing AR mail. Provide customers with requested documentation, including invoices, statements, credit/debit memos, and proof of delivery. Respond to customer inquiries (phone and email) regarding invoicing issues or account questions. Manage the AR email inbox, including distribution of Return Merchandise Authorization (RMA) cases and PayPal/credit card payment processing. Support AR team initiatives such as audits, special projects, invalid term discount reviews, and departmental coverage as needed. Position Requirements
High school diploma or equivalent required (associate’s degree in accounting or finance preferred). 1-2 years of experience in accounts receivable or general accounting. Intermediate in Microsoft Office (Outlook, Word, Excel) - including basic formulas, data entry, and spreadsheet organization. Strong written and verbal communication skills for collaboration across departments and with customers. Ability to work independently, manage tasks, and prioritize responsibilities effectively. Analytical mindset with creative problem-solving abilities. High emotional intelligence and teamwork orientation. Typing speed of 45+ WPM. Work Conditions
Hybrid Role: Mandatory 2 days onsite in Visalia, CA office and 3 days from home. Must have a dedicated home office or workstation free from distractions. Reliable internet connection. Ability to maintain confidentiality and data security in a remote setting.
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