KPMG US
Director, Tech Enablement Strategy (Global Business Svcs)
KPMG US, Kansas City, Missouri, United States, 64101
KPMG is seeking a Director, Tech Enablement Strategy to join our Global Business Services organization.
Overview Director, Tech Enablement Strategy is responsible for shaping the future state of the organization by developing and deploying technology enablement and intelligent operations strategies. The role includes building and executing a strategic roadmap to modernize Global Business Services' digital tools and internal AI use cases, ensuring that all aspects of GBS leverage automation and generative AI.
Responsibilities
Apply comprehensive knowledge of technology and systems to shape the future state organization by developing and deploying the organization\'s technology enablement and intelligent operations strategy; build and execute a strategic roadmap to modernize Global Business Services\' digital tools and internal genAI use cases ensuring that all aspects of GBS leverage automation and generative AI
Provide direction throughout deployment of strategic roadmap, including gathering requirements, building deployment roadmaps, overseeing go-lives, and identifying and prioritizing enhancements; accountable for and act in a leadership capacity for multiple complex and critical processes, programs and projects; regularly exercise discretion and independent judgment, making decisions of high complexity and impact, relying on limited guidance for the most complex decision-making
Lead internationally located development teams to ensure alignment on solution designs, timelines, and quality expectations; facilitate effective conflict resolution by identifying issues, mediating disputes, and implementing solutions to foster a collaborative and productive work environment; identify process improvement opportunities and significantly contribute to innovation through implementation of enhancements to processes, materials, and tools that create high client value, process efficiencies, and/or enhanced quality; lead reviews of internal processes to identify AI-driven solutions and establish prioritization roadmaps for their implementation
Strategically interact with delivery centers and other innovation teams to learn best practices, leverage existing solutions, and stay abreast of emerging technology innovations; foster an environment of continuous learning and innovation by participating in cross-functional initiatives, accessing ongoing professional development resources, and contributing to a culture of knowledge sharing and collaboration
Collaborate with groups throughout KPMG to identify client zero opportunities and support the successful deployment of such opportunities; coordinate with GBS team peers to develop case studies, presentations, and materials that showcase GBS innovations and success stories; support the GBS Leadership Team in preparing for external presentations and events
Provide active coaching, mentoring and knowledge-sharing with junior staff to advance their career development; and manage and review those team members\' work product
Contribute to planning for short term needs, i.e. projects and processes; construct annual plan for deployment of those resources; potential people management responsibility for a mid-sized to small team of entry level through intermediate level professionals
Act with integrity, professionalism, and personal responsibility to uphold KPMG\'s respectful and courteous work environment
Qualifications
Minimum ten years of recent experience in automation, artificial intelligence, and enterprise technology implementations or more than five years of consulting/complex transformation projects leveraging tools and automation, preferably in a Fortune 500 environment; experience in technology and innovation and in the consulting industry (Big 4 preferred); prior experience leading initiatives within technology implementation, automation, and AI in a GBS or similar environment
Bachelor\'s degree from an accredited college/university; master\'s degree preferred
Hands-on, engaged and accountable management and leadership approach, with ability to manage multiple concurrent programs and make concrete decisions that impact the organization
Proven ability to work effectively with global teams across diverse geographic regions; experience with resources in captive environments and/or third parties in outsourcing environments
Strong project and program management skills, with the ability to influence and drive change; ability to innovate and develop technology and process solutions that contribute to growth and efficiency of GBS
Exceptional verbal/written communication, collaboration, negotiation, and influencing skills; ability to direct, motivate and empower others toward the organization\'s goals
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Seniority level
Director
Employment type
Full-time
Job function
General Business
KPMG LLP is an equal opportunity employer. We comply with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by law.
Salary information: California Salary Range: $155,000 - $311,000. Follow this link for salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6207_9_25
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Overview Director, Tech Enablement Strategy is responsible for shaping the future state of the organization by developing and deploying technology enablement and intelligent operations strategies. The role includes building and executing a strategic roadmap to modernize Global Business Services' digital tools and internal AI use cases, ensuring that all aspects of GBS leverage automation and generative AI.
Responsibilities
Apply comprehensive knowledge of technology and systems to shape the future state organization by developing and deploying the organization\'s technology enablement and intelligent operations strategy; build and execute a strategic roadmap to modernize Global Business Services\' digital tools and internal genAI use cases ensuring that all aspects of GBS leverage automation and generative AI
Provide direction throughout deployment of strategic roadmap, including gathering requirements, building deployment roadmaps, overseeing go-lives, and identifying and prioritizing enhancements; accountable for and act in a leadership capacity for multiple complex and critical processes, programs and projects; regularly exercise discretion and independent judgment, making decisions of high complexity and impact, relying on limited guidance for the most complex decision-making
Lead internationally located development teams to ensure alignment on solution designs, timelines, and quality expectations; facilitate effective conflict resolution by identifying issues, mediating disputes, and implementing solutions to foster a collaborative and productive work environment; identify process improvement opportunities and significantly contribute to innovation through implementation of enhancements to processes, materials, and tools that create high client value, process efficiencies, and/or enhanced quality; lead reviews of internal processes to identify AI-driven solutions and establish prioritization roadmaps for their implementation
Strategically interact with delivery centers and other innovation teams to learn best practices, leverage existing solutions, and stay abreast of emerging technology innovations; foster an environment of continuous learning and innovation by participating in cross-functional initiatives, accessing ongoing professional development resources, and contributing to a culture of knowledge sharing and collaboration
Collaborate with groups throughout KPMG to identify client zero opportunities and support the successful deployment of such opportunities; coordinate with GBS team peers to develop case studies, presentations, and materials that showcase GBS innovations and success stories; support the GBS Leadership Team in preparing for external presentations and events
Provide active coaching, mentoring and knowledge-sharing with junior staff to advance their career development; and manage and review those team members\' work product
Contribute to planning for short term needs, i.e. projects and processes; construct annual plan for deployment of those resources; potential people management responsibility for a mid-sized to small team of entry level through intermediate level professionals
Act with integrity, professionalism, and personal responsibility to uphold KPMG\'s respectful and courteous work environment
Qualifications
Minimum ten years of recent experience in automation, artificial intelligence, and enterprise technology implementations or more than five years of consulting/complex transformation projects leveraging tools and automation, preferably in a Fortune 500 environment; experience in technology and innovation and in the consulting industry (Big 4 preferred); prior experience leading initiatives within technology implementation, automation, and AI in a GBS or similar environment
Bachelor\'s degree from an accredited college/university; master\'s degree preferred
Hands-on, engaged and accountable management and leadership approach, with ability to manage multiple concurrent programs and make concrete decisions that impact the organization
Proven ability to work effectively with global teams across diverse geographic regions; experience with resources in captive environments and/or third parties in outsourcing environments
Strong project and program management skills, with the ability to influence and drive change; ability to innovate and develop technology and process solutions that contribute to growth and efficiency of GBS
Exceptional verbal/written communication, collaboration, negotiation, and influencing skills; ability to direct, motivate and empower others toward the organization\'s goals
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Seniority level
Director
Employment type
Full-time
Job function
General Business
KPMG LLP is an equal opportunity employer. We comply with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by law.
Salary information: California Salary Range: $155,000 - $311,000. Follow this link for salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6207_9_25
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