US Tech Solutions
CMO Customer Care Representative
US Tech Solutions, Monroeville, Pennsylvania, United States, 15146
Duration: 06 months contract
Duties
Respond to incoming calls from members, providers, and pharmacies regarding prescription benefits and coverage.
Provide clear, empathetic communication to help members understand their pharmacy benefits and options.
Research, resolve, and document member inquiries accurately in multiple systems.
Demonstrate strong multitasking skills while navigating between screens and systems.
Maintain compliance with HIPAA and all regulatory standards.
Participate in a minimum of 6 weeks of structured training (onsite and/or virtual).
Minimum Requirements
Previous medical insurance or pharmacy experience preferred, but not required
Education
High school diploma or GED (required).
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Duties
Respond to incoming calls from members, providers, and pharmacies regarding prescription benefits and coverage.
Provide clear, empathetic communication to help members understand their pharmacy benefits and options.
Research, resolve, and document member inquiries accurately in multiple systems.
Demonstrate strong multitasking skills while navigating between screens and systems.
Maintain compliance with HIPAA and all regulatory standards.
Participate in a minimum of 6 weeks of structured training (onsite and/or virtual).
Minimum Requirements
Previous medical insurance or pharmacy experience preferred, but not required
Education
High school diploma or GED (required).
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.