UnitedHealth Group is hiring: Senior Phlebotomist in Puyallup

Overview

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Under general supervision, the Sr. Phlebotomist will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Sr. Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care.

Primary Responsibilities

• Venipuncture and specimen collection: Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly
• Maintain a clean, safe, and efficient work environment
• Process and prepare specimens for testing and transport
• Troubleshoot and resolve issues related to specimen collection, testing, and equipment
• Provide proper patient collection instructions (e.g., urine collection, stool collection)
• Instruct patients in post-phlebotomy care
• Properly dispose of bio-hazardous and sharps materials
• Obtain specimens for microbiology testing
• Perform electrocardiograms (EKGs) and other miscellaneous services
• Order and rotate supplies to prevent use of outdated items
• Follow the venipuncture standard of work (SOW) and the processing SOW with positive patient identification

Perform waived and moderate complexity laboratory testing

• Performs both waived and moderate complexity laboratory testing, including microscopy
• Maintain accurate records of patient information, test results, and laboratory procedures
• Perform quality control and calibration procedures to ensure accuracy and reliability
• Participate in quality assurance and proficiency testing
• Follow the resulting standard of work (SOW) and the processing SOW
• Participate in competency assessment
• Follow The Everett Clinic (TEC) lab procedures and guidelines
• Follow the Calling Critical Value policy

Customer Experience

• Interact with patients and healthcare providers in a professional and compassionate manner
• While registering patients, follow the reception standard of work (SOW)
• Problem solve efficiently and promptly
• Locate missing lab orders and specimens
• Demonstrate competent and efficient phone skills

Duties integrated into all job functions

• Promote a positive and productive work environment by acting maturely and professionally, and performing responsibilities courteously and respectfully toward colleagues, physicians, and patients
• Relate to others and communicate effectively; accept feedback from supervisors
• Support The Everett Clinic core values
• Apply Lean principles to improve efficiency, reduce costs, and increase satisfaction
• Follow written and oral instructions and complete routine tasks independently
• Complete all compliance training (HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity) and signed agreements
• Maintain patient confidentiality per HIPAA and TEC policies
• Attend training to meet job requirements and regulatory needs (DOSH, OSHA, L&I, etc.)
• Maintain regular and predictable attendance

You’ll be rewarded and recognized for your performance in an environment that will challenge you and provide development for other roles you may be interested in.

Required Qualifications

• High School diploma or GED
• Completion of a Phlebotomy Certificate program from an accredited school

Preferred Qualifications

• Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Washington to perform capillary and venous procedures under supervision
• BLS (AHA) certification required or obtained within the first 30 days of employment
• Clinically documented training covering CLIA regulation 42CFR493.1423
• 2+ years of blood draw experience
• Experience performing EKGs with accurate readings
• Medical terminology, anatomy, and physiology knowledge
• Knowledge of laboratory information systems and EMR
• Strong organizational and time management skills
• Ability to maintain a clean, safe, and efficient work environment
• Ability to troubleshoot and resolve specimen collection, testing, and equipment issues
• Ability to work in a fast-paced, high-volume environment with high accuracy
• Ability to multitask and prioritize responsibilities
• Experience working with diverse patient populations (infants to geriatric)
• Thorough understanding of phlebotomy techniques, safety protocols
• Knowledge of safety hazards and safe work practices
• Knowledge of waived laboratory testing, including QC and troubleshooting
• Familiarity with EKG procedures and acceptable results
• Attention to detail and accuracy
• Understanding of HIPAA and compliance standards

Physical and Mental Demands

Employees must meet the physical and mental demands described here to perform essential functions. Reasonable accommodations may be made.

Physical Demands

Must stand and walk for long periods; be able to respond quickly in emergencies; use hands and fingers to handle tools and equipment; perform repetitive movements; reach, bend, lift up to 50 pounds occasionally; push/pull; and operate at varying heights. Visual and hearing acuity required. May include prolonged sitting for computer work. Must maintain proper body mechanics.

Mental Demands

Must use strong written and verbal communication, interpret data, solve non-routine problems, perform detailed work under deadlines, and interact with diverse individuals, including potentially difficult ones.

Typical Working Conditions

Exposure to clinical environment conditions, including potential exposure to infectious diseases and chemicals. Work is busy and may require irregular hours.

Pay is based on factors including location, experience, and certifications. The role offers comprehensive benefits, incentive programs, and retirement plans. The hourly pay range for this role is $17.74 to $31.63 per hour for full-time employment, subject to eligibility and applicable laws.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are an equal opportunity employer and drug-free workplace. Candidates must pass a background check and drug test where required.