UnitedHealth Group
Overview
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Caring. Connecting. Growing together.
Under general supervision, the Sr. Phlebotomist will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Sr. Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care.
Primary Responsibilities
Venipuncture and specimen collection: Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly
Maintain a clean, safe, and efficient work environment
Process and prepare specimens for testing and transport
Troubleshoot and resolve issues related to specimen collection, testing, and equipment
Provide proper patient collection instructions (e.g., urine collection, stool collection)
Instruct patients in post-phlebotomy care
Properly dispose of bio-hazardous and sharps materials
Obtain specimens for microbiology testing
Perform electrocardiograms (EKGs) and other miscellaneous services
Order and rotate supplies to prevent use of outdated items
Follow the venipuncture standard of work (SOW) and the processing SOW with positive patient identification
Perform waived and moderate complexity laboratory testing
Performs both waived and moderate complexity laboratory testing, including microscopy
Maintain accurate records of patient information, test results, and laboratory procedures
Perform quality control and calibration procedures to ensure accuracy and reliability
Participate in quality assurance and proficiency testing
Follow the resulting standard of work (SOW) and the processing SOW
Participate in competency assessment
Follow The Everett Clinic (TEC) lab procedures and guidelines
Follow the Calling Critical Value policy
Customer Experience
Interact with patients and healthcare providers in a professional and compassionate manner
While registering patients, follow the reception standard of work (SOW)
Problem solve efficiently and promptly
Locate missing lab orders and specimens
Demonstrate competent and efficient phone skills
Duties integrated into all job functions
Promote a positive and productive work environment by acting maturely and professionally, and performing responsibilities courteously and respectfully toward colleagues, physicians, and patients
Relate to others and communicate effectively; accept feedback from supervisors
Support The Everett Clinic core values
Apply Lean principles to improve efficiency, reduce costs, and increase satisfaction
Follow written and oral instructions and complete routine tasks independently
Complete all compliance training (HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity) and signed agreements
Maintain patient confidentiality per HIPAA and TEC policies
Attend training to meet job requirements and regulatory needs (DOSH, OSHA, L&I, etc.)
Maintain regular and predictable attendance
You’ll be rewarded and recognized for your performance in an environment that will challenge you and provide development for other roles you may be interested in.
Required Qualifications
High School diploma or GED
Completion of a Phlebotomy Certificate program from an accredited school
Preferred Qualifications
Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Washington to perform capillary and venous procedures under supervision
BLS (AHA) certification required or obtained within the first 30 days of employment
Clinically documented training covering CLIA regulation 42CFR493.1423
2+ years of blood draw experience
Experience performing EKGs with accurate readings
Medical terminology, anatomy, and physiology knowledge
Knowledge of laboratory information systems and EMR
Strong organizational and time management skills
Ability to maintain a clean, safe, and efficient work environment
Ability to troubleshoot and resolve specimen collection, testing, and equipment issues
Ability to work in a fast-paced, high-volume environment with high accuracy
Ability to multitask and prioritize responsibilities
Experience working with diverse patient populations (infants to geriatric)
Thorough understanding of phlebotomy techniques, safety protocols
Knowledge of safety hazards and safe work practices
Knowledge of waived laboratory testing, including QC and troubleshooting
Familiarity with EKG procedures and acceptable results
Attention to detail and accuracy
Understanding of HIPAA and compliance standards
Physical and Mental Demands Employees must meet the physical and mental demands described here to perform essential functions. Reasonable accommodations may be made.
Physical Demands Must stand and walk for long periods; be able to respond quickly in emergencies; use hands and fingers to handle tools and equipment; perform repetitive movements; reach, bend, lift up to 50 pounds occasionally; push/pull; and operate at varying heights. Visual and hearing acuity required. May include prolonged sitting for computer work. Must maintain proper body mechanics.
Mental Demands Must use strong written and verbal communication, interpret data, solve non-routine problems, perform detailed work under deadlines, and interact with diverse individuals, including potentially difficult ones.
Typical Working Conditions Exposure to clinical environment conditions, including potential exposure to infectious diseases and chemicals. Work is busy and may require irregular hours.
Pay is based on factors including location, experience, and certifications. The role offers comprehensive benefits, incentive programs, and retirement plans. The hourly pay range for this role is $17.74 to $31.63 per hour for full-time employment, subject to eligibility and applicable laws.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are an equal opportunity employer and drug-free workplace. Candidates must pass a background check and drug test where required.
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Caring. Connecting. Growing together.
Under general supervision, the Sr. Phlebotomist will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Sr. Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care.
Primary Responsibilities
Venipuncture and specimen collection: Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly
Maintain a clean, safe, and efficient work environment
Process and prepare specimens for testing and transport
Troubleshoot and resolve issues related to specimen collection, testing, and equipment
Provide proper patient collection instructions (e.g., urine collection, stool collection)
Instruct patients in post-phlebotomy care
Properly dispose of bio-hazardous and sharps materials
Obtain specimens for microbiology testing
Perform electrocardiograms (EKGs) and other miscellaneous services
Order and rotate supplies to prevent use of outdated items
Follow the venipuncture standard of work (SOW) and the processing SOW with positive patient identification
Perform waived and moderate complexity laboratory testing
Performs both waived and moderate complexity laboratory testing, including microscopy
Maintain accurate records of patient information, test results, and laboratory procedures
Perform quality control and calibration procedures to ensure accuracy and reliability
Participate in quality assurance and proficiency testing
Follow the resulting standard of work (SOW) and the processing SOW
Participate in competency assessment
Follow The Everett Clinic (TEC) lab procedures and guidelines
Follow the Calling Critical Value policy
Customer Experience
Interact with patients and healthcare providers in a professional and compassionate manner
While registering patients, follow the reception standard of work (SOW)
Problem solve efficiently and promptly
Locate missing lab orders and specimens
Demonstrate competent and efficient phone skills
Duties integrated into all job functions
Promote a positive and productive work environment by acting maturely and professionally, and performing responsibilities courteously and respectfully toward colleagues, physicians, and patients
Relate to others and communicate effectively; accept feedback from supervisors
Support The Everett Clinic core values
Apply Lean principles to improve efficiency, reduce costs, and increase satisfaction
Follow written and oral instructions and complete routine tasks independently
Complete all compliance training (HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity) and signed agreements
Maintain patient confidentiality per HIPAA and TEC policies
Attend training to meet job requirements and regulatory needs (DOSH, OSHA, L&I, etc.)
Maintain regular and predictable attendance
You’ll be rewarded and recognized for your performance in an environment that will challenge you and provide development for other roles you may be interested in.
Required Qualifications
High School diploma or GED
Completion of a Phlebotomy Certificate program from an accredited school
Preferred Qualifications
Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Washington to perform capillary and venous procedures under supervision
BLS (AHA) certification required or obtained within the first 30 days of employment
Clinically documented training covering CLIA regulation 42CFR493.1423
2+ years of blood draw experience
Experience performing EKGs with accurate readings
Medical terminology, anatomy, and physiology knowledge
Knowledge of laboratory information systems and EMR
Strong organizational and time management skills
Ability to maintain a clean, safe, and efficient work environment
Ability to troubleshoot and resolve specimen collection, testing, and equipment issues
Ability to work in a fast-paced, high-volume environment with high accuracy
Ability to multitask and prioritize responsibilities
Experience working with diverse patient populations (infants to geriatric)
Thorough understanding of phlebotomy techniques, safety protocols
Knowledge of safety hazards and safe work practices
Knowledge of waived laboratory testing, including QC and troubleshooting
Familiarity with EKG procedures and acceptable results
Attention to detail and accuracy
Understanding of HIPAA and compliance standards
Physical and Mental Demands Employees must meet the physical and mental demands described here to perform essential functions. Reasonable accommodations may be made.
Physical Demands Must stand and walk for long periods; be able to respond quickly in emergencies; use hands and fingers to handle tools and equipment; perform repetitive movements; reach, bend, lift up to 50 pounds occasionally; push/pull; and operate at varying heights. Visual and hearing acuity required. May include prolonged sitting for computer work. Must maintain proper body mechanics.
Mental Demands Must use strong written and verbal communication, interpret data, solve non-routine problems, perform detailed work under deadlines, and interact with diverse individuals, including potentially difficult ones.
Typical Working Conditions Exposure to clinical environment conditions, including potential exposure to infectious diseases and chemicals. Work is busy and may require irregular hours.
Pay is based on factors including location, experience, and certifications. The role offers comprehensive benefits, incentive programs, and retirement plans. The hourly pay range for this role is $17.74 to $31.63 per hour for full-time employment, subject to eligibility and applicable laws.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are an equal opportunity employer and drug-free workplace. Candidates must pass a background check and drug test where required.
#J-18808-Ljbffr