U-Haul
Overview
Join to apply for the Data Analyst role at U-Haul.
Responsibilities
- Communicating with clients to ensure that all of their needs are understood and addressed
- Building strong client relationships to maintain rapport and promote growth
- Collaborating with various internal departments to ensure that they fulfill all customer requests
- Resolving complaints and keeping track of all processes that pertain to the client’s desires
- Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience
- Collecting and analyzing data concerning consumer behavior to understand changing needs
Qualifications
- Bachelor’s degree recommended but not required
- More education or experience may be preferred
- Exceptional verbal and written communication skills
- Ability to collect, track, and analyze large amounts of data
- Adaptability and strong problem-solving skills
- Excellent active listening skills
- Ability to build rapport and collaborate with others within the company and externally
- Understanding of consumer behaviors and industry trends
- Extensive, accurate product knowledge
Skills / Tools
Must have excellent written and verbal communication skills, excellent interpersonal skill and the ability to work well in a team environment. The ability to work in a computerized environment using various software and online web programs. Looking for 3-5 years of experience.
Physical Demands
The work is sedentary. Typically, the person may sit comfortably to do the work. There may be some walking, standing, bending; carrying of light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work.
U-Haul Offers
- Full Medical coverage
- Prescription plans
- Dental & Vision Plans
- New indoor fitness gym
- Gym Reimbursement Program
- Registered Dietitian Program
- Weight Watchers
- Onsite medical clinic for you and your family
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Tuition reimbursement program
- Free online courses for personal and professional development at U-Haul University®
- Business and travel insurance
- You Matter Employee Assistance Program
- Paid holidays, vacation, and sick days
- Employee Stock Ownership Plan (ESOP)
- 401(k) Savings Plan
- Life insurance
- Critical Illness/Group Accident
- 24-hour physician available for kids
- Subsidized gym/membership
- MetLaw Legal program
- MetLife auto and home insurance
- Mindset App Program
- Discounts on cell phone plans, hotels, and more
- LifeLock identity Theft
- Savvy consumer wellness programs
- Dave Ramsey’s SmartDollar Program
- U-Haul federal credit union
- Wellness Program
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Retail