Spalding University
Overview
Spalding University is seeking a dynamic and collaborative
Associate Director of Admissions
to support the Director of Admissions in leading the daily operations of the admissions team. This position plays a key leadership role in managing recruitment activities, overseeing team performance, and ensuring the seamless execution of our admissions strategy to support institutional enrollment goals. The Associate Director will supervise frontline admissions counselors and staff, provide training and mentorship, and partner across departments to deliver a student-centered experience from inquiry through enrollment. This role requires a hands-on leader who is results-driven, tech-savvy, and committed to advancing access and equity in higher education. Key Responsibilities
Provide daily supervision and support to the undergraduate and/or transfer admissions staff, including setting goals, monitoring performance, and conducting regular check-ins. Assist in the hiring, training, and professional development of admissions counselors and support staff. Oversee day-to-day application processing, outreach, and follow-up to ensure timely and effective communication with prospective students. Coordinate the admissions team schedule, travel planning, and campus coverage. Serve as the point of contact for escalated student concerns or operational issues. Strategic Recruitment & Enrollment
Collaborate with the Director of Admissions to implement recruitment strategies that support university enrollment targets. Utilize data and performance metrics to track funnel progress, drive counselor accountability, and adjust recruitment tactics as needed. Monitor key performance indicators (KPIs) and assist with reporting and forecasting. Collaboration & Communication
Work closely with campus partners (Financial Aid, Marketing, Student Life, Academic Affairs) to support prospective student engagement and a smooth transition from admission to enrollment. Represent the Office of Admissions in internal meetings and on cross-functional committees as assigned. Lead planning and execution of on-campus events such as open houses, admitted student days, and yield events. Technology & Systems
Support Slate CRM use and data integrity; assist in troubleshooting or training as needed. Contribute to the development and implementation of communication flows and student outreach plans. Qualifications
Bachelor’s degree required; Master’s degree preferred. Minimum of 2 years of progressive experience in admissions or enrollment management. Experience supervising or mentoring staff in a results-driven environment. Strong communication, organizational, and interpersonal skills. Experience working with a CRM system (Slate preferred). Ability to analyze data, problem-solve, and adapt quickly to shifting priorities. Passion for student-centered service, access, and equity in higher education. About Spalding University
Spalding University offers a comprehensive benefits package including medical, dental, vision, retirement, Paid Time Off, Parental Leave, paid holidays, life insurance and short-term disability, volunteering time, and more. Located in downtown Louisville, KY, Spalding combines a history of social justice with a mission-driven approach to education. The University is an Equal Employment Opportunity employer. It complies with all federal, state, and local EEO laws and does not discriminate on protected statuses. All job offers are contingent upon successful completion of a criminal background check. Spalding aspires to be the first choice for students of compassion and service, with an emphasis on service, leadership, and community engagement. Our eight-week class delivery format provides scheduling flexibility for traditional and working students.
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Spalding University is seeking a dynamic and collaborative
Associate Director of Admissions
to support the Director of Admissions in leading the daily operations of the admissions team. This position plays a key leadership role in managing recruitment activities, overseeing team performance, and ensuring the seamless execution of our admissions strategy to support institutional enrollment goals. The Associate Director will supervise frontline admissions counselors and staff, provide training and mentorship, and partner across departments to deliver a student-centered experience from inquiry through enrollment. This role requires a hands-on leader who is results-driven, tech-savvy, and committed to advancing access and equity in higher education. Key Responsibilities
Provide daily supervision and support to the undergraduate and/or transfer admissions staff, including setting goals, monitoring performance, and conducting regular check-ins. Assist in the hiring, training, and professional development of admissions counselors and support staff. Oversee day-to-day application processing, outreach, and follow-up to ensure timely and effective communication with prospective students. Coordinate the admissions team schedule, travel planning, and campus coverage. Serve as the point of contact for escalated student concerns or operational issues. Strategic Recruitment & Enrollment
Collaborate with the Director of Admissions to implement recruitment strategies that support university enrollment targets. Utilize data and performance metrics to track funnel progress, drive counselor accountability, and adjust recruitment tactics as needed. Monitor key performance indicators (KPIs) and assist with reporting and forecasting. Collaboration & Communication
Work closely with campus partners (Financial Aid, Marketing, Student Life, Academic Affairs) to support prospective student engagement and a smooth transition from admission to enrollment. Represent the Office of Admissions in internal meetings and on cross-functional committees as assigned. Lead planning and execution of on-campus events such as open houses, admitted student days, and yield events. Technology & Systems
Support Slate CRM use and data integrity; assist in troubleshooting or training as needed. Contribute to the development and implementation of communication flows and student outreach plans. Qualifications
Bachelor’s degree required; Master’s degree preferred. Minimum of 2 years of progressive experience in admissions or enrollment management. Experience supervising or mentoring staff in a results-driven environment. Strong communication, organizational, and interpersonal skills. Experience working with a CRM system (Slate preferred). Ability to analyze data, problem-solve, and adapt quickly to shifting priorities. Passion for student-centered service, access, and equity in higher education. About Spalding University
Spalding University offers a comprehensive benefits package including medical, dental, vision, retirement, Paid Time Off, Parental Leave, paid holidays, life insurance and short-term disability, volunteering time, and more. Located in downtown Louisville, KY, Spalding combines a history of social justice with a mission-driven approach to education. The University is an Equal Employment Opportunity employer. It complies with all federal, state, and local EEO laws and does not discriminate on protected statuses. All job offers are contingent upon successful completion of a criminal background check. Spalding aspires to be the first choice for students of compassion and service, with an emphasis on service, leadership, and community engagement. Our eight-week class delivery format provides scheduling flexibility for traditional and working students.
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