Medium
About the Company
Flow is reimagining what it means to live, work, and connect. Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. The company is building a new kind of living experience that is flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing residents and their experiences, and fostering connection with neighbors and the natural world. By putting people at the center of everything we do, Flow is creating vibrant, human-centered communities where life, work, creativity, and play come together in one place.
About the Role
The Leasing Specialist will show model units to potential renters, lease apartments to qualified applicants, renew leases with current tenants, and serve as a point of contact for prospects and residents to field questions and address concerns. This role will perform all sales and leasing activities to achieve the property's revenue and occupancy goals. The Leasing Specialist will also remain informed about current market conditions and competitor performance that may impact occupancy and financial results. The position reports directly to the Leasing Manager and/or Community Manager.
Responsibilities
Maintain extensive knowledge of apartment availability, current residents, lease expiration schedules, and amenity offerings. Execute digital and physical marketing initiatives to drive external traffic to the property. Ensure that the property remains in tour-ready condition at all times. Greet prospects, conduct property tours, and show model apartments. Communicate with prospects and new residents to ensure satisfaction by writing follow-up emails, sending thank-you notes, and making telephone calls to solidify tours and finalize decisions to lease/renew. Process applications, review credit screenings, background checks, and prepare lease and move-in packages. Provide assistance during lease signings, ensure smooth resident move-ins, and facilitate seamless transitions for new residents. Execute and perform activities in support of the property's lease renewal program by delivering lease renewal letters and packages for residents, contacting renewing residents 90–60 days in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. Respond quickly and courteously to resident questions/concerns and take prompt action to solve problems, remaining calm and respectful during conflict resolution. Perform daily inspections and communicate with the facilities team regularly to ensure that the tour path, model units, amenities, and leasing office meet the tour readiness standard at all times. Leverage on-site property management software (CRM, Yardi, etc.) to track apartment availability, monitor lease expiration schedules, record traffic and leasing activities, and ensure accurate resident data capture. Design and execute off-site marketing activities to drive traffic to the property, including resident referral and employer outreach programs, using internet marketing tools (Instagram, Facebook, e-mail, and other websites), and following other property-specific marketing plans. Complete various accounting, financial, and administrative reports as necessary. Represent the property and the company professionally through dress and behavior. This role requires weekend availability, including Holidays, to provide the best experience for future and current tenants.
Ideal Background
Bachelor’s degree or equivalent work experience, preferred 1+ years of experience in Class A high-rise multifamily leasing preferred Excellent verbal and written communication skills required Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required Familiarity with Yardi & Blue Moon preferred Canva experience preferred
Benefits
Comprehensive benefits package (Medical / Dental / Vision / Disability / Life) Paid time off and 13 paid holidays 401(k) retirement plan Healthcare and Dependent Care Flexible Spending Accounts (FSAs) Access to HSA-compatible plans Pre-tax commuter benefits Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status, or any other characteristic protected by federal, state, or local law. We also provide reasonable accommodation for qualified individuals with disabilities.
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Flow is reimagining what it means to live, work, and connect. Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. The company is building a new kind of living experience that is flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing residents and their experiences, and fostering connection with neighbors and the natural world. By putting people at the center of everything we do, Flow is creating vibrant, human-centered communities where life, work, creativity, and play come together in one place.
About the Role
The Leasing Specialist will show model units to potential renters, lease apartments to qualified applicants, renew leases with current tenants, and serve as a point of contact for prospects and residents to field questions and address concerns. This role will perform all sales and leasing activities to achieve the property's revenue and occupancy goals. The Leasing Specialist will also remain informed about current market conditions and competitor performance that may impact occupancy and financial results. The position reports directly to the Leasing Manager and/or Community Manager.
Responsibilities
Maintain extensive knowledge of apartment availability, current residents, lease expiration schedules, and amenity offerings. Execute digital and physical marketing initiatives to drive external traffic to the property. Ensure that the property remains in tour-ready condition at all times. Greet prospects, conduct property tours, and show model apartments. Communicate with prospects and new residents to ensure satisfaction by writing follow-up emails, sending thank-you notes, and making telephone calls to solidify tours and finalize decisions to lease/renew. Process applications, review credit screenings, background checks, and prepare lease and move-in packages. Provide assistance during lease signings, ensure smooth resident move-ins, and facilitate seamless transitions for new residents. Execute and perform activities in support of the property's lease renewal program by delivering lease renewal letters and packages for residents, contacting renewing residents 90–60 days in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. Respond quickly and courteously to resident questions/concerns and take prompt action to solve problems, remaining calm and respectful during conflict resolution. Perform daily inspections and communicate with the facilities team regularly to ensure that the tour path, model units, amenities, and leasing office meet the tour readiness standard at all times. Leverage on-site property management software (CRM, Yardi, etc.) to track apartment availability, monitor lease expiration schedules, record traffic and leasing activities, and ensure accurate resident data capture. Design and execute off-site marketing activities to drive traffic to the property, including resident referral and employer outreach programs, using internet marketing tools (Instagram, Facebook, e-mail, and other websites), and following other property-specific marketing plans. Complete various accounting, financial, and administrative reports as necessary. Represent the property and the company professionally through dress and behavior. This role requires weekend availability, including Holidays, to provide the best experience for future and current tenants.
Ideal Background
Bachelor’s degree or equivalent work experience, preferred 1+ years of experience in Class A high-rise multifamily leasing preferred Excellent verbal and written communication skills required Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required Familiarity with Yardi & Blue Moon preferred Canva experience preferred
Benefits
Comprehensive benefits package (Medical / Dental / Vision / Disability / Life) Paid time off and 13 paid holidays 401(k) retirement plan Healthcare and Dependent Care Flexible Spending Accounts (FSAs) Access to HSA-compatible plans Pre-tax commuter benefits Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status, or any other characteristic protected by federal, state, or local law. We also provide reasonable accommodation for qualified individuals with disabilities.
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