MTM
Job description
Position Overview:
The Benefits Coordinator is responsible for the effective administration of employee benefit programs, ensuring compliance with company policies and relevant laws. This role manages day-to-day benefits activities including enrollments, life event changes, claims processing, employee inquiries, and vendor coordination. The Benefits Coordinator works closely with HR, payroll, finance, and IT to deliver a seamless experience for both new and existing employees.
The ideal candidate is organized, detail-oriented, and proactive, with strong communication skills and a solid understanding of benefits processes and systems. This role also supports onboarding, off boarding, and various HR operational tasks to ensure smooth transitions and timely service.
Primary Responsibilities
Benefits & Leave Administration
Serve as the primary point of contact for employee benefit questions, concerns, and issue resolution.
Coordinate directly with benefit providers to resolve claims and coverage issues.
Perform quality checks of benefit enrollment data and process special enrollments due to qualifying life events.
Track and follow up on Evidence of Insurability (EOI) requirements.
Maintain and audit benefits records for medical, dental, vision, life insurance, and other plans.
Manage benefits-related invoicing, coding, and vendor payments.
Facilitate and coordinate annual Open Enrollment, including communications and follow-up.
Administer and track employee leaves of absence (LOA), including FMLA, personal leave, and short/long-term disability.
Ensure compliance with leave regulations and coordinate communication with employees, managers, and third-party administrators.
Conduct periodic benefits and leave audits; maintain compliance with federal and state regulations
Onboarding and Offboarding Duties:
Prepare for new hires by reviewing applicant tracking systems and coordinating IT setup with Argus.
Communicate onboarding tasks to new hires and assist with completion of necessary forms and verifications.
Conduct new hire orientations and complete I-9 verification, headshots, and ID collection.
Administer background checks, drug screenings, and MVRs.
HR Operations & Support
Manage follow-ups via HR email and ticketing system for benefit or employee-related issues.
Complete employment verifications and respond to TWC/unemployment inquiries.
Upload and maintain records through Paycor and securely manage physical documentation.
Skills & Competencies
Knowledge of employee benefit programs (including health insurance, retirement plans and leave management) and knowledge of labor laws, HR best practices and compliance regulations.
Attention to detail and ability to accurately maintain employee benefits records and ensure compliance with policies and regulations.
Strong written and verbal communication skills to explain benefits options to employees and resolve issues in a clear and friendly manner.
Qualifications
High school diploma or equivalent required
2-4 years of previous experience with HR and benefits administration
Excellent organizational and time management skills
Strong attention to detail and accuracy
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with HRIS systems and ATS (Applicant Tracking Systems)
Outstanding written and verbal communication skills
Ability to maintain confidentiality
Strong customer service orientation
Experience with employee onboarding processes
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Day shift
Work Location: In person
The Benefits Coordinator is responsible for the effective administration of employee benefit programs, ensuring compliance with company policies and relevant laws. This role manages day-to-day benefits activities including enrollments, life event changes, claims processing, employee inquiries, and vendor coordination. The Benefits Coordinator works closely with HR, payroll, finance, and IT to deliver a seamless experience for both new and existing employees.
The ideal candidate is organized, detail-oriented, and proactive, with strong communication skills and a solid understanding of benefits processes and systems. This role also supports onboarding, off boarding, and various HR operational tasks to ensure smooth transitions and timely service.
Primary Responsibilities
Benefits & Leave Administration
Serve as the primary point of contact for employee benefit questions, concerns, and issue resolution.
Coordinate directly with benefit providers to resolve claims and coverage issues.
Perform quality checks of benefit enrollment data and process special enrollments due to qualifying life events.
Track and follow up on Evidence of Insurability (EOI) requirements.
Maintain and audit benefits records for medical, dental, vision, life insurance, and other plans.
Manage benefits-related invoicing, coding, and vendor payments.
Facilitate and coordinate annual Open Enrollment, including communications and follow-up.
Administer and track employee leaves of absence (LOA), including FMLA, personal leave, and short/long-term disability.
Ensure compliance with leave regulations and coordinate communication with employees, managers, and third-party administrators.
Conduct periodic benefits and leave audits; maintain compliance with federal and state regulations
Onboarding and Offboarding Duties:
Prepare for new hires by reviewing applicant tracking systems and coordinating IT setup with Argus.
Communicate onboarding tasks to new hires and assist with completion of necessary forms and verifications.
Conduct new hire orientations and complete I-9 verification, headshots, and ID collection.
Administer background checks, drug screenings, and MVRs.
HR Operations & Support
Manage follow-ups via HR email and ticketing system for benefit or employee-related issues.
Complete employment verifications and respond to TWC/unemployment inquiries.
Upload and maintain records through Paycor and securely manage physical documentation.
Skills & Competencies
Knowledge of employee benefit programs (including health insurance, retirement plans and leave management) and knowledge of labor laws, HR best practices and compliance regulations.
Attention to detail and ability to accurately maintain employee benefits records and ensure compliance with policies and regulations.
Strong written and verbal communication skills to explain benefits options to employees and resolve issues in a clear and friendly manner.
Qualifications
High school diploma or equivalent required
2-4 years of previous experience with HR and benefits administration
Excellent organizational and time management skills
Strong attention to detail and accuracy
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with HRIS systems and ATS (Applicant Tracking Systems)
Outstanding written and verbal communication skills
Ability to maintain confidentiality
Strong customer service orientation
Experience with employee onboarding processes
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Day shift
Work Location: In person