Ensign Group
Leave of Absence Benefits Manager
Ensign Group, San Juan Capistrano, California, United States, 92675
About the Company
Ensign Services, Inc. is a national leader in the growing healthcare industry. We are a progressive company that provides service and support to over 361 long-term care facilities located across more than 17 states, and we are continuing to grow. These operations are supported by ESI’s “Service Center,” a world-class service team that provides clinical, legal, human resources, accounting, compliance, information technology, construction and other resources necessary to allow on-site leaders to focus squarely on day-to-day business.
Leave Of Absence Benefits Manager
Under direction of the Vice President of Total Rewards, the Leave of Absence (“LOA”) Benefits Manager is primarily responsible for the management and oversight of the Ensign Services’ LOA Program and the LOA Administrative Support team. This role ensures that LOAs are administered in compliance with state and federal regulations and that LOAs are managed within established service standards.
Essential Duties and Responsibilities
Oversees and provides total leave of absence claim management - from first notice and intake to closure - for all affiliate locations and the Service Center.
Obtains and reviews updated medical evidence of reason for leave upon receipt for assigned claims.
Reviews guidelines for eligibility resulting in accurate eligibility decisions. Will handle more complex leave cases requiring use of sound judgement, based on knowledge, skills, and prior experience.
Serves as the primary point of contact for LOA Administrators, Management, Human Resources, Legal, IT, and plan vendors regarding all leaves of absence related processes.
Provides instruction to employees and training of affiliate managers, employees and HR staff on appropriate procedures for all types of leaves.
Maintains accurate records and reporting of affiliate employee leaves in full legal compliance.
Develops, generates, and presents reports to analyze leave data and trends including current leaves, returns from leaves, and intermittent leave implications (pay, benefits, return to work, etc.).
Serves as the subject matter expert for the leave programs in alignment and under the general direction and guidance of the Benefits Director and other members of the leadership team.
Ensures highest level of customer service and provides responsive support throughout LOA process.
Reviews, updates, and maintains all LOA policies to ensure legal compliance, ensure proper distribution, and integration with all other departments and training of HR and non-HR Managers.
Maintains LOA software tracking program (Absence Soft).
Oversees integration of leaves (i.e. Workman’s Compensation with FMLA) and integration with other functions (benefits during LOA, payroll, etc.).
Provides day-to-day management and development of LOA support team.
Responsible for time off policy maintenance.
Takes part in continuing education on LOA topics and ensures 100% federal and state compliance in all areas in which we operate.
Performs special projects as needed.
Qualifications To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree strongly preferred.
5+ years’ experience leading and mentoring a team.
3+ years’ specific experience in Leave of Absence Administration Management in a high volume, fast paced environment on a national level.
In-depth knowledge of Family Medical Leave Act, Military Leaves, and other applicable federal and state laws, as well as company leave policies.
Working knowledge of integration of leaves and benefits.
Highly organized and able to think systematically to structure the work and design in a logical flow.
Experience with LOA Management software, preferably Absence Soft.
Must be a proactive problem solver and team player who is detail oriented and flexible; a self-starter requiring minimal supervision with the ability to support requests from multiple directions.
Ability to handle sensitive and confidential matters appropriately.
Demonstrated proficiency in MS Office products (Word/Excel), and internet and website navigation required.
Energetic, driven personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
Professional, articulate and able to use good independent judgment and discretion.
Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player.
Work Environment
Works in office area - Hybrid
Location: At or Service Center in San Juan Capistrano, CA & Salt Lake City, UT
Additional Information
Salary: 85K - 125K DOE
Number of Positions Available: 1
Position Type: Full Time, Employee
Time Zone: PST (for the purposes of interviews)
If interested in hearing more about this role, click Apply Today! Feel free to send a statement explaining why you are interested in this role!
Ensign Services, Inc. is an Equal Opportunity Employer. Pre-employment criminal background screening required.
#J-18808-Ljbffr
Leave Of Absence Benefits Manager
Under direction of the Vice President of Total Rewards, the Leave of Absence (“LOA”) Benefits Manager is primarily responsible for the management and oversight of the Ensign Services’ LOA Program and the LOA Administrative Support team. This role ensures that LOAs are administered in compliance with state and federal regulations and that LOAs are managed within established service standards.
Essential Duties and Responsibilities
Oversees and provides total leave of absence claim management - from first notice and intake to closure - for all affiliate locations and the Service Center.
Obtains and reviews updated medical evidence of reason for leave upon receipt for assigned claims.
Reviews guidelines for eligibility resulting in accurate eligibility decisions. Will handle more complex leave cases requiring use of sound judgement, based on knowledge, skills, and prior experience.
Serves as the primary point of contact for LOA Administrators, Management, Human Resources, Legal, IT, and plan vendors regarding all leaves of absence related processes.
Provides instruction to employees and training of affiliate managers, employees and HR staff on appropriate procedures for all types of leaves.
Maintains accurate records and reporting of affiliate employee leaves in full legal compliance.
Develops, generates, and presents reports to analyze leave data and trends including current leaves, returns from leaves, and intermittent leave implications (pay, benefits, return to work, etc.).
Serves as the subject matter expert for the leave programs in alignment and under the general direction and guidance of the Benefits Director and other members of the leadership team.
Ensures highest level of customer service and provides responsive support throughout LOA process.
Reviews, updates, and maintains all LOA policies to ensure legal compliance, ensure proper distribution, and integration with all other departments and training of HR and non-HR Managers.
Maintains LOA software tracking program (Absence Soft).
Oversees integration of leaves (i.e. Workman’s Compensation with FMLA) and integration with other functions (benefits during LOA, payroll, etc.).
Provides day-to-day management and development of LOA support team.
Responsible for time off policy maintenance.
Takes part in continuing education on LOA topics and ensures 100% federal and state compliance in all areas in which we operate.
Performs special projects as needed.
Qualifications To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree strongly preferred.
5+ years’ experience leading and mentoring a team.
3+ years’ specific experience in Leave of Absence Administration Management in a high volume, fast paced environment on a national level.
In-depth knowledge of Family Medical Leave Act, Military Leaves, and other applicable federal and state laws, as well as company leave policies.
Working knowledge of integration of leaves and benefits.
Highly organized and able to think systematically to structure the work and design in a logical flow.
Experience with LOA Management software, preferably Absence Soft.
Must be a proactive problem solver and team player who is detail oriented and flexible; a self-starter requiring minimal supervision with the ability to support requests from multiple directions.
Ability to handle sensitive and confidential matters appropriately.
Demonstrated proficiency in MS Office products (Word/Excel), and internet and website navigation required.
Energetic, driven personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
Professional, articulate and able to use good independent judgment and discretion.
Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player.
Work Environment
Works in office area - Hybrid
Location: At or Service Center in San Juan Capistrano, CA & Salt Lake City, UT
Additional Information
Salary: 85K - 125K DOE
Number of Positions Available: 1
Position Type: Full Time, Employee
Time Zone: PST (for the purposes of interviews)
If interested in hearing more about this role, click Apply Today! Feel free to send a statement explaining why you are interested in this role!
Ensign Services, Inc. is an Equal Opportunity Employer. Pre-employment criminal background screening required.
#J-18808-Ljbffr