Instawork
Overview
Instawork’s vision is to create economic opportunities for local businesses and skilled hourly workers in communities around the world. With an AI-first approach, we’re supercharging the leading online labor marketplace and looking for exceptional talent to help us build the future of hourly work. Instawork is a digital marketplace that connects local businesses with skilled hourly professionals across the U.S. We are seeking a
Strategic Account Manager – Enterprise Light Industrial
with a proven track record of success to join our rapidly growing team. Reporting to the Director of Strategic Accounts, this role is a critical part of our Account Management team and is responsible for driving growth and retention with our largest enterprise partners. As a Strategic Account Manager, you’ll work closely with senior leaders across warehousing, logistics, supply chain, and third-party logistics (3PL) companies. You’ll serve as a trusted advisor, helping these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet business goals. This role blends relationship management, sales expansion, and strategic consulting to maximize impact for our partners. Responsibilities
Drive revenue growth
within a portfolio of enterprise light industrial accounts by identifying expansion opportunities, cross-selling solutions, and deepening our footprint across business units. Own the full sales cycle
for new use cases and expansions within existing accounts. Build and execute strategic account plans , identifying opportunities to expand share of wallet, create repeatable success stories, and align our solutions with partner priorities. Deliver a high level of partner satisfaction , serving as a trusted point of contact while resolving issues and ensuring strong performance outcomes. Lead executive-level QBRs
with senior stakeholders, highlighting performance, growth opportunities, and strategic alignment. Voice of the customer
by providing feedback to internal teams to improve Instawork’s products and services. Stay current on industry trends
in warehousing, logistics, and supply chain operations, using that expertise to consult and guide partner strategies. Manage complex, cross-functional projects
with internal and external stakeholders to ensure successful adoption of Instawork’s solutions. Qualifications
Industry Expertise:
5+ years working with enterprise light industrial companies, such as supply chain, warehousing, distribution, or 3PL organizations. Growth-Oriented:
Proven track record in sales, account expansion, and revenue growth—through new use cases, cross-sells, or large-scale adoption. Consultative Approach:
Experience in a consulting capacity (in-house or at a firm) with a focus on operational efficiency, workforce strategies, or labor solutions for light industrial businesses. Enterprise Sales Skills:
3+ years selling into the enterprise segment, with the ability to manage complex sales cycles and multiple senior stakeholders. Relationship Builder:
Ability to forge strong, trust-based relationships with executives, operators, and decision-makers within warehousing and logistics. Strategic Thinker:
Data-driven with ability to identify opportunities, build business cases, and drive expansion strategies. Execution-Oriented:
Results-driven and able to balance relationship management with revenue accountability in a fast-paced environment. Strong Communicator:
Executive presence and ability to influence at all levels of an organization. Collaborative Leader:
Works well cross-functionally and shares partner feedback to foster a culture of success. Travel-Ready:
Willingness to travel approximately 33% to meet with enterprise partners onsite. Compensation and Benefits (CA-based applicants)
The base salary for this position is $110,000 plus eligible for OTE Equity in the form of stock options Instawork benefits, including medical, dental, and vision plans with coverage beginning on the date of hire Flexible paid time off At least 8 paid company holidays annually Phone stipend Commuter stipend Supplemental pay on qualified leaves Health Savings Account (HSA) contribution Flexible spending plans 401K plan Perkspot discount program through Lumity About Instawork
Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local businesses across the United States and Canada. Our AI-powered platform serves thousands of businesses across more than 50 major markets. We’re solving real problems for real people, and we’re doing it at scale. Our Values
Empathy, Trust & Candor
We build trust through honest and direct feedback while putting ourselves in the shoes of our colleagues and customers. Bias for Action
We practice high-velocity decision-making and are willing to course-correct as we grow quickly. Always Be Learning
We encourage learning from each other as AI transforms our workplace. Act Like an Owner
We work long, hard, and smart to build products that delight users and drive growth. About this job
Join our team to help us build something that matters. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we are back to in-person collaboration. We value diverse perspectives and encourage applications from candidates of all backgrounds.
#J-18808-Ljbffr
Instawork’s vision is to create economic opportunities for local businesses and skilled hourly workers in communities around the world. With an AI-first approach, we’re supercharging the leading online labor marketplace and looking for exceptional talent to help us build the future of hourly work. Instawork is a digital marketplace that connects local businesses with skilled hourly professionals across the U.S. We are seeking a
Strategic Account Manager – Enterprise Light Industrial
with a proven track record of success to join our rapidly growing team. Reporting to the Director of Strategic Accounts, this role is a critical part of our Account Management team and is responsible for driving growth and retention with our largest enterprise partners. As a Strategic Account Manager, you’ll work closely with senior leaders across warehousing, logistics, supply chain, and third-party logistics (3PL) companies. You’ll serve as a trusted advisor, helping these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet business goals. This role blends relationship management, sales expansion, and strategic consulting to maximize impact for our partners. Responsibilities
Drive revenue growth
within a portfolio of enterprise light industrial accounts by identifying expansion opportunities, cross-selling solutions, and deepening our footprint across business units. Own the full sales cycle
for new use cases and expansions within existing accounts. Build and execute strategic account plans , identifying opportunities to expand share of wallet, create repeatable success stories, and align our solutions with partner priorities. Deliver a high level of partner satisfaction , serving as a trusted point of contact while resolving issues and ensuring strong performance outcomes. Lead executive-level QBRs
with senior stakeholders, highlighting performance, growth opportunities, and strategic alignment. Voice of the customer
by providing feedback to internal teams to improve Instawork’s products and services. Stay current on industry trends
in warehousing, logistics, and supply chain operations, using that expertise to consult and guide partner strategies. Manage complex, cross-functional projects
with internal and external stakeholders to ensure successful adoption of Instawork’s solutions. Qualifications
Industry Expertise:
5+ years working with enterprise light industrial companies, such as supply chain, warehousing, distribution, or 3PL organizations. Growth-Oriented:
Proven track record in sales, account expansion, and revenue growth—through new use cases, cross-sells, or large-scale adoption. Consultative Approach:
Experience in a consulting capacity (in-house or at a firm) with a focus on operational efficiency, workforce strategies, or labor solutions for light industrial businesses. Enterprise Sales Skills:
3+ years selling into the enterprise segment, with the ability to manage complex sales cycles and multiple senior stakeholders. Relationship Builder:
Ability to forge strong, trust-based relationships with executives, operators, and decision-makers within warehousing and logistics. Strategic Thinker:
Data-driven with ability to identify opportunities, build business cases, and drive expansion strategies. Execution-Oriented:
Results-driven and able to balance relationship management with revenue accountability in a fast-paced environment. Strong Communicator:
Executive presence and ability to influence at all levels of an organization. Collaborative Leader:
Works well cross-functionally and shares partner feedback to foster a culture of success. Travel-Ready:
Willingness to travel approximately 33% to meet with enterprise partners onsite. Compensation and Benefits (CA-based applicants)
The base salary for this position is $110,000 plus eligible for OTE Equity in the form of stock options Instawork benefits, including medical, dental, and vision plans with coverage beginning on the date of hire Flexible paid time off At least 8 paid company holidays annually Phone stipend Commuter stipend Supplemental pay on qualified leaves Health Savings Account (HSA) contribution Flexible spending plans 401K plan Perkspot discount program through Lumity About Instawork
Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local businesses across the United States and Canada. Our AI-powered platform serves thousands of businesses across more than 50 major markets. We’re solving real problems for real people, and we’re doing it at scale. Our Values
Empathy, Trust & Candor
We build trust through honest and direct feedback while putting ourselves in the shoes of our colleagues and customers. Bias for Action
We practice high-velocity decision-making and are willing to course-correct as we grow quickly. Always Be Learning
We encourage learning from each other as AI transforms our workplace. Act Like an Owner
We work long, hard, and smart to build products that delight users and drive growth. About this job
Join our team to help us build something that matters. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we are back to in-person collaboration. We value diverse perspectives and encourage applications from candidates of all backgrounds.
#J-18808-Ljbffr