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Instawork

Enterprise Account Manager

Instawork, Boston, Massachusetts, us, 02298

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Instawork’s vision is to create economic opportunities for local businesses and skilled hourly workers in communities around the world. With an AI‑first approach, we’re supercharging the leading online labor marketplace and looking for exceptional talent to help us build the future of hourly work. Backed by world‑class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and more, we want you to help us continue to scale quickly and make an even greater impact.

We have an immediate opening for an Account Manager, with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Account Manager, you will manage a portfolio of top‑tier assigned customers within Midwest markets, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business.

What You’ll Do

Develop and maintain strong relationships with accounts with a long‑term partnership vision in mind

Own both growth and retention metrics for a portfolio of customer accounts

Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations

Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business

Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue

Identify, prioritize, and track progress towards key account metrics and annual quota

Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution

Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership

Collaborate with internal stakeholders across product, engineering, community operations, and finance

Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually

Who Are You

3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales

Consistent achievement of sales goals

Excellent communication skills and a consultative approach to identifying problems and finding solutions

Takes ownership of problems and proactively seeks timely resolution

Proficient in Salesforce

Ability to play well with members of your team through collaboration and sharing of learned insights

Passion for Instawork and a strong motivation to maximize revenue and impact on the business

Drive and willingness to exceed expectations with a strong work ethic

Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results

An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems

For Applicants

The base salary for this position is $90,000 + eligible for OTE

This position is eligible for equity in the form of stock options

This position is eligible for Instawork benefits, including:

A variety of medical, dental, and vision plans with coverage beginning on the date of hire

Flexible paid time off

At least 8 paid company holidays annually

Home office stipend

Phone stipend

Commuter stipend

Supplemental pay on qualified leaves

Employee health savings accounts (HSA) contribution

Flexible spending plans

401K plan

Perkspot - discount program through Lumity

Instawork Values

Bias for Action

– We are a growing team and an evolving product. We want a team of do’ers to drive the company forward, even if it means making decisions with incomplete information or being wrong.

Act Like an Owner

– Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title.

Always Be Learning

– We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team’s learnings can compound and we can all improve, together.

Empathy, Trust, Candor

– Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust.

About Instawork Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7 M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI‑powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10 % fastest‑growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in‑person five days a week because we believe the best ideas happen when great people collaborate face‑to‑face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at

www.instawork.com/about .

Equal Employment Opportunity Statement As set forth in Instawork’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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