The Umstead Hotel and Spa is hiring: Housekeeping Turndown Attendant in Cary

Overview

Housekeeping Turndown Attendant at The Umstead Hotel and Spa. This role focuses on ensuring the cleanliness and comfort of guest rooms prior to evening occupancy and providing special amenities to enhance guest enjoyment.

Responsibilities

• Satisfactorily perform routine turndown services in guest rooms, including emptying trash, removing used room service items, replacing used glasses, towels, paper products and amenities; wiping bathroom surfaces; removing bed covers; turning down bed linens; providing chocolates and special amenities; closing shutters; turning on bedside light; turning on radio to classical station; folding all guest clothes; and pairing shoes.
• Promptly report any deficiencies and maintenance needs in guest rooms.
• Maintain the cleanliness and order of linen closets, and promptly report any deficiencies or problems.
• Communicate or complete all guest requests to an appropriate supervisor in a timely and professional manner.
• Promptly notify Night Supervisor of rooms refusing turndown service or showing a privacy sign.
• Perform other tasks, including cross-training, as directed.
• Assist, as directed, to perform housekeeping duties in the laundry.
• Satisfactorily perform routine housekeeping tasks in guest rooms, including vacuuming, mopping, dusting, and straightening; cleaning and disinfecting bathrooms; replacing linens and towels; and replenishing amenities.
• Able to report to work on time and according to posted schedule including evenings, weekends and holidays.

Qualifications

• Prior cleaning experience preferred.
• Previous experience in a luxury hotel preferred but not required.

Benefits

• 401(k)

Schedule

• Weekend availability

Education

• High school or equivalent (Preferred)

Employment details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Hospitality