Royal United Hospitals Bath NHS Foundation Trust
Maternity Administrator (Band 2) - maternity - Royal United Hospitals Bath NHS F
Royal United Hospitals Bath NHS Foundation Trust, Avon, New York, United States
Job title
Maternity Administrator – Band 2 Employer: Royal United Hospitals Bath NHS Foundation Trust. Site: Bath Birthing Centre/Mary Ward and Antenatal Clinic, Bath. Salary: £24,465 per annum, pro rata. Salary period: Yearly. Closing date: 19/10/2025 23:59. Job overview
Are you an experienced Administrator who would like to make a difference to support our multidisciplinary team within the Maternity Services at the Royal United Hospitals Bath? As the first point of contact for our patients and visitors – both in person and over the phone – you’ll play a vital role in creating a welcoming and professional experience. That’s why excellent communication skills and a friendly, approachable manner are essential for this role. You will be covering reception duties, ensuring patient records are updated and provide full clerical services to the team. This role is based in our Bath Birthing Centre, Mary Ward and Antenatal Clinic at the RUH. This post may require you to work weekends/nights. Main duties of the job
Providing administrative support to the maternity teams: Provide an efficient and professional reception and clerical service which gives confidence to patients and their relatives. Provide relevant information to Women and relatives clearly and in a way that they understand. Answer telephone enquiries, taking and relaying messages in a polite and helpful manner, taking action as appropriate whilst updating patient electronic record. Liaise with Nurses, Doctors, GP’s and other members of the Department team obtaining and communicating necessary information accurately to assist the provision of a quality service for the women. Maintain the Hospital Electronic Tracking System for the tracing of health records. Maintain woman’s details/appointments on the patient administration system efficiently so that there is timely and accurate information available at all times on patients. Support the Reception staff and other members of the multidisciplinary team in an efficient and courteous manner: checking in and checking out women and their families visiting the outpatient department. Working for our organisation
At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on. We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger. A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential. We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool! Person specification
Qualifications
good general standard of education experience of working in an office environment previous experience of working in NHS or similar setting Experience
working face to face with the public in a busy environment - good customer care skills working in an administrative post the ability to work as part of a team prioritise own work load knowledge of medical terminology Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa’s) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Application numbers
This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.
#J-18808-Ljbffr
Maternity Administrator – Band 2 Employer: Royal United Hospitals Bath NHS Foundation Trust. Site: Bath Birthing Centre/Mary Ward and Antenatal Clinic, Bath. Salary: £24,465 per annum, pro rata. Salary period: Yearly. Closing date: 19/10/2025 23:59. Job overview
Are you an experienced Administrator who would like to make a difference to support our multidisciplinary team within the Maternity Services at the Royal United Hospitals Bath? As the first point of contact for our patients and visitors – both in person and over the phone – you’ll play a vital role in creating a welcoming and professional experience. That’s why excellent communication skills and a friendly, approachable manner are essential for this role. You will be covering reception duties, ensuring patient records are updated and provide full clerical services to the team. This role is based in our Bath Birthing Centre, Mary Ward and Antenatal Clinic at the RUH. This post may require you to work weekends/nights. Main duties of the job
Providing administrative support to the maternity teams: Provide an efficient and professional reception and clerical service which gives confidence to patients and their relatives. Provide relevant information to Women and relatives clearly and in a way that they understand. Answer telephone enquiries, taking and relaying messages in a polite and helpful manner, taking action as appropriate whilst updating patient electronic record. Liaise with Nurses, Doctors, GP’s and other members of the Department team obtaining and communicating necessary information accurately to assist the provision of a quality service for the women. Maintain the Hospital Electronic Tracking System for the tracing of health records. Maintain woman’s details/appointments on the patient administration system efficiently so that there is timely and accurate information available at all times on patients. Support the Reception staff and other members of the multidisciplinary team in an efficient and courteous manner: checking in and checking out women and their families visiting the outpatient department. Working for our organisation
At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on. We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger. A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential. We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool! Person specification
Qualifications
good general standard of education experience of working in an office environment previous experience of working in NHS or similar setting Experience
working face to face with the public in a busy environment - good customer care skills working in an administrative post the ability to work as part of a team prioritise own work load knowledge of medical terminology Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa’s) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Application numbers
This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.
#J-18808-Ljbffr