Royal United Hospitals Bath NHS Foundation Trust
Radiology Booking Administrator/Clerk (NHS AfC: Band 3) - Radiology - Royal Unit
Royal United Hospitals Bath NHS Foundation Trust, Avon, New York, United States
Employer Royal United Hospitals Bath NHS Foundation Trust Employer type NHS Site Royal United Hospital Town BATH Salary £24,937 - £26,598 per annum Salary period Yearly Closing 13/10/2025 23:59
NHS AfC: Band 3
Job overview
If you have highly effective admin and organisational skills, there is an opportunity to join the Radiology Team as a Booking Clerk supporting the Booking Teams for 37.5 hours per week. This role is also the central point of communication for other hospital departments, GPs and outside agencies so we are looking for an individual who has the ability to communicate effectively with colleagues, patients and medical teams. Duties include making and taking telephone calls which may need escalating appropriately, booking appointments and general enquiries. Previous admin experience is essential together with excellent computer skills with medical terminology and as we are a busy department the ability to "think on your feet" and remain calm would be an asset. This is a busy role which will involve multi-tasking with ever-changing priorities and working autonomously and without direct supervision. Our ideal candidate will be flexible, adaptable and willing to work as part of our busy but supportive team so if you think you have the qualities to fill this post, then we would like to hear from you. Training and support will be given to the successful candidate and the working hours can be flexible. Main duties of the job
Please see the Job Description attached for full details of the main duties for this role. You will be responsible for ensuring appointments and waiting lists are booked efficiently on Soliton. You will also be responsible for the timely prioritisation and triage of referrals from Multidisciplinary teams. Working for our organisation
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on. We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger. A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential. We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool! Detailed job description and main responsibilities
Please see the Job Description attached for more details of the main duties for this role. You will be responsible for ensuring appointments and waiting lists are booked efficiently on Soliton. You will also be responsible for the timely prioritisation and triage of referrals from Multidisciplinary teams. Person specification
Qualifications
Educated to GCSE level including English and Maths Knowledge
Knowledge of good office and administration practice Able to learn medical terminology A knowledge of hospital systems i.e. Millennium and Soliton Experience
Understand the importance of confidentiality Demonstrate ability to work as part of a team Experience of working in the NHS Reception or customer service experience in Healthcare setting A minimum of 1 year reception or customer service experience Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should reviewthe eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Application numbers
This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.
#J-18808-Ljbffr
Job overview
If you have highly effective admin and organisational skills, there is an opportunity to join the Radiology Team as a Booking Clerk supporting the Booking Teams for 37.5 hours per week. This role is also the central point of communication for other hospital departments, GPs and outside agencies so we are looking for an individual who has the ability to communicate effectively with colleagues, patients and medical teams. Duties include making and taking telephone calls which may need escalating appropriately, booking appointments and general enquiries. Previous admin experience is essential together with excellent computer skills with medical terminology and as we are a busy department the ability to "think on your feet" and remain calm would be an asset. This is a busy role which will involve multi-tasking with ever-changing priorities and working autonomously and without direct supervision. Our ideal candidate will be flexible, adaptable and willing to work as part of our busy but supportive team so if you think you have the qualities to fill this post, then we would like to hear from you. Training and support will be given to the successful candidate and the working hours can be flexible. Main duties of the job
Please see the Job Description attached for full details of the main duties for this role. You will be responsible for ensuring appointments and waiting lists are booked efficiently on Soliton. You will also be responsible for the timely prioritisation and triage of referrals from Multidisciplinary teams. Working for our organisation
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on. We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger. A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential. We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool! Detailed job description and main responsibilities
Please see the Job Description attached for more details of the main duties for this role. You will be responsible for ensuring appointments and waiting lists are booked efficiently on Soliton. You will also be responsible for the timely prioritisation and triage of referrals from Multidisciplinary teams. Person specification
Qualifications
Educated to GCSE level including English and Maths Knowledge
Knowledge of good office and administration practice Able to learn medical terminology A knowledge of hospital systems i.e. Millennium and Soliton Experience
Understand the importance of confidentiality Demonstrate ability to work as part of a team Experience of working in the NHS Reception or customer service experience in Healthcare setting A minimum of 1 year reception or customer service experience Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should reviewthe eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Application numbers
This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.
#J-18808-Ljbffr