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Portillo's

Food Safety & Quality Manager (Food Manufacturing Plant)

Portillo's, Aurora, Illinois, United States, 60505

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POSITION SUMMARY

The Food Safety and Quality Assurance (FSQA) Manager is responsible for developing and managing FSQA programs for commissary operations and activities that will ensure adherence to finished product standards. This role will lead and handle compliance with company policies, food safety standards, government regulations, manufacturing industry best practices, including but not limited to HACCP, GMPs, and SOPs. The FSQA Manager oversees audits, investigations, and corrective actions, and provides leadership to the FSQA Department. This position is multisite and responsible for FSQA operations in two manufacturing plants in Addison, IL and Aurora, IL.

CORE RESPONSIBILITIES Enable our Purpose to create lifelong memories by igniting the senses with unrivaled food and experiences:

Family : Work together to make everyone feel at home, and we step up when someone needs help

Work closely with Operations and Maintenance to drive food safety and quality ownership on the production floor

Collaborate with cross-functional teams to ensure quality standards are integrated throughout the production process

Develop, recommend, and monitor corrective actions when food safety or quality deficiency is identified

Supervise and support the FSQA supervisor and hourly team members, including training, coaching, and managing performance

Provide consistent support for hourly team members across both manufacturing plant facilities by maintaining an active presence in one plant while the FSQA supervisor supports the other, ensuring seamless operations and fostering strong cross-facility collaboration

Greatness : We’re obsessed with being the best and work hard to continuously improve. Our greatness is rooted in Quality, Service, Attitude and Cleanliness

Implement food safety and quality assurance programs that effectively monitor product quality and manufacturing to ensure compliance with regulatory and finished product requirements

Plan, conduct and monitor testing and inspection of materials and products to ensure finished product safety and quality

Stay current with changes in food safety laws, regulations, and industry best practices, communicating relevant updates to stakeholders

Maintain current library of all GMPs and SOPs ensuring compliance with federal, state, local and organizational laws, regulations, guidelines, and policies

Energy : We move with urgency and passion, while maintaining attention to detail

Ensure compliance with all quality programs, including GMPs and HACCP

Manage HACCP assessments and reassessments, develop and maintain HACCP plans, manage HACCP records

Lead continuous improvement initiatives focused on enhancing food safety culture and reducing risk

Fun : We entertain our guests, we connect authentically, and we make each other smile

Develop and execute training programs that support the company’s objectives regarding quality and food safety

Ensure all new regulations are quickly and accurately implemented at both facilities and through suppliers

Represent quality assurance on cross-functional teams

ORGANIZATION RELATIONSHIPS This position reports to the Senior Plant Operations Manager and interacts with outside vendors including USDA and OSHA

REQUIRED QUALIFICATIONS Minimum Work Experience, Qualifications, Knowledge, Skills, Abilities

Minimum 4 years’ experience in Food Safety or Quality Assurance roles with previous experience working in a food manufacturing plant

In depth knowledge of food safety requirements including HACCP and GMPs

Proven track record of successful implementation of food related quality programs

Knowledge of food labeling, USDA, and FDA

Ability to multi-task and manage projects concurrently

Proficient with Microsoft Office Suite

Strong analytical and problem-solving skills

Excellent interpersonal skills with ability to create and maintain positive working relationships with vendors, management, and team members

Exceptional time management skills with proven ability to meet deadlines while maintaining attention to detail

Ability to read, analyze, interpret, and communicate quality and food safety issues with written reports, business correspondence, policies, and procedures

Minimum Educational Level/Certifications

Bachelor’s degree in biology, Food Science, or related field

PHYSICAL REQUIREMENTS

Ability to sit, stand, and walk as needed, and to use hands and fingers to operate a computer, keyboard, mouse, and telephone for communication

Comfortable working in environments that may be hot or cold

Ability to work safely with a variety of chemicals and solvents, following all guidelines outlined in the applicable material safety data sheet

Ability to occasionally lift and move items weighing up to 20 pounds

TRAVEL REQUIREMENT Frequent travel between manufacturing plants in Aurora, IL and Addison IL

PREFERRED QUALIFICATIONS Educational Level/Certifications

One or more of the following certificates/credentials are recommended:

HACCP (Hazard Analysis Critical Control Points)

SQF (Safe Quality Foods)

BRC (British Retail Consortium)

Other GFSI (Global Food Safety Initiative)

Work Experience and Qualifications

Experience bringing a facility to SQF level certification

Bilingual in English and Spanish a plus

Hot dog! The pay range for this role is $95,000 - $120,000. Your actual compensation will depend on experience, location, and/or additional skills you bring to the table.

This position is also served with:

Participation in a discretionary bonus program based on company and individual performance, among other ingredients

A monthly technology reimbursement

Quarterly Portillo’s gift cards

A bun-believable benefits package that includes medical, dental, and vision insurance along with paid time off, life insurance, and our 401(k) plan with a company match

Learn more about our benefits here

DISCLAIMER : The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.

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