Regions Bank
Overview
Senior Consumer Relationship Banker (Bartlett) at Regions Bank. The Senior Consumer Relationship Banker is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role focuses on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households to include more complex, affluent solutions, wealth opportunities, investments, lending, debt consolidation, and in-depth saving conversations. Regions' mission is to make life better for our customers and communities. This role offers opportunities for growth, development, and upward mobility for candidates who are results-driven, focused on quality, integrity, and strong communication skills. Primary Responsibilities
Achieves individual and branch targets by proactively identifying customer needs and providing advanced guidance about Regions’ solutions with a focus on Preferred Banking Households Conducts outbound phone calls using generated customer and prospect lead lists to expand existing relationships and acquire new ones Works with the Branch Team to serve as the primary relationship manager for a portfolio of Preferred Banking Households Educates and advises customers on Regions’ Consumer and Business products and services, including loan and deposit types, annuities, and life insurance Educates customers on digital solutions such as mobile, online, and ATM offerings Provides a consistent optimal customer experience, including greeting customers and processing transactions to meet customer needs Owns and resolves customer issues Refers customers to internal experts when additional financial goals are identified Supports team development by serving as a subject matter expert for junior bankers Follows bank processes and procedures and adheres to laws and regulations; assists with risk management and reporting as part of branch responsibilities Note: This position requires tracking time for hours over 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. This role may require registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Requirements
High School Diploma or GED Two (2) years of banking, sales, and/or customer service experience Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor Ability to work Saturdays as needed Ability to walk and stand for extended periods Ability to lift up to twenty (20) pounds Certifications/Licensures
Life Insurance license must be obtained within 120 days of hire in role Preferred
Bachelor’s degree Skills And Competencies
Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to provide excellent customer service Excellent relationship-building skills Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) Strong verbal, written communication, and organizational skills Position Type
Full time Compensation
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. The target information is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Minimum Job Range Target: $48,953.58 USD; Median: $56,591.50 USD. This role is eligible to participate in a commission incentive plan. Benefits Information
Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Benefits and plans may change. To learn more about Regions’ benefits, please visit Regions’ official benefits page. Location
Bartlett, Tennessee Equal Opportunity Statement
Equal Opportunity Employer/including Disabled/Veterans Application Note
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Higher-volume postings may remain active longer due to business need and may be closed at any time at the company’s discretion.
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Senior Consumer Relationship Banker (Bartlett) at Regions Bank. The Senior Consumer Relationship Banker is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role focuses on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households to include more complex, affluent solutions, wealth opportunities, investments, lending, debt consolidation, and in-depth saving conversations. Regions' mission is to make life better for our customers and communities. This role offers opportunities for growth, development, and upward mobility for candidates who are results-driven, focused on quality, integrity, and strong communication skills. Primary Responsibilities
Achieves individual and branch targets by proactively identifying customer needs and providing advanced guidance about Regions’ solutions with a focus on Preferred Banking Households Conducts outbound phone calls using generated customer and prospect lead lists to expand existing relationships and acquire new ones Works with the Branch Team to serve as the primary relationship manager for a portfolio of Preferred Banking Households Educates and advises customers on Regions’ Consumer and Business products and services, including loan and deposit types, annuities, and life insurance Educates customers on digital solutions such as mobile, online, and ATM offerings Provides a consistent optimal customer experience, including greeting customers and processing transactions to meet customer needs Owns and resolves customer issues Refers customers to internal experts when additional financial goals are identified Supports team development by serving as a subject matter expert for junior bankers Follows bank processes and procedures and adheres to laws and regulations; assists with risk management and reporting as part of branch responsibilities Note: This position requires tracking time for hours over 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. This role may require registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Requirements
High School Diploma or GED Two (2) years of banking, sales, and/or customer service experience Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor Ability to work Saturdays as needed Ability to walk and stand for extended periods Ability to lift up to twenty (20) pounds Certifications/Licensures
Life Insurance license must be obtained within 120 days of hire in role Preferred
Bachelor’s degree Skills And Competencies
Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to provide excellent customer service Excellent relationship-building skills Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) Strong verbal, written communication, and organizational skills Position Type
Full time Compensation
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. The target information is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Minimum Job Range Target: $48,953.58 USD; Median: $56,591.50 USD. This role is eligible to participate in a commission incentive plan. Benefits Information
Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Benefits and plans may change. To learn more about Regions’ benefits, please visit Regions’ official benefits page. Location
Bartlett, Tennessee Equal Opportunity Statement
Equal Opportunity Employer/including Disabled/Veterans Application Note
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Higher-volume postings may remain active longer due to business need and may be closed at any time at the company’s discretion.
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