Avanath
Overview
32200 Military Road South, Federal Way, Washington 98001 Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone’s life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. Responsibilities
An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, drive to create a positive experience for all residents and staff, and build relationships with residents, vendor partners, regulatory, and social services partners. Adopt a collaborative approach to create consistent, favorable circumstances that foster success for the Organization and the communities. An Authentic Attitude - Consistently demonstrate an open and professional attitude when assessing and resolving resident and staff concerns, including leveraging organization support services and leadership as needed. An Approach that is positive and Professional - Practice active listening to ensure residents and staff feel seen, heard, and valued while addressing challenges. Qualifications
2+ years of sales and/or customer relations experience Low-income housing & Tax Credit experience is highly desired Bilingual English & Spanish is highly desired Thrives in a fast-paced environment Flexible schedule that may include evenings and weekends Solid computer knowledge (Windows, Word, Excel), internet, and e-mail Working knowledge of Yardi Voyager Property Management software Key Accountabilities
Greet and qualify all prospects Record all telephone and in-person visits on guest cards Inspect models and available market-ready units; communicate service needs to the Community Manager Demonstrate community and apartment/model knowledge to prospects; communicate features and benefits; close the sale Have the prospect complete the application and secure a deposit in accordance with company procedures and Fair Housing requirements Update availability report and process applications for approvals Ensure the apartment is ready for move-in on the agreed date Follow up on prospects that did not close and attempt to close again; refer to sister communities if needed Secure new resident signatures on appropriate paperwork prior to move-in; orient new residents to the community Assist in monitoring renewals; distribute and follow up on renewal notices Administrative: type lease, complete paperwork, and input information into Yardi accurately and timely; maintain current resident files; distribute notices; maintain monthly commission records Assist management with other tasks; implement community policies consistently Resident Retention: answer calls and visits; address resident requests and concerns; coordinate maintenance service requests; follow up as needed Maintain open communication with Community Manager and Maintenance Supervisor Contribute to cleanliness and curb appeal of the community Assist in planning resident events and participate as a host as directed Adherence to Property Management Rules, Regulations, and Guidelines: Conduct all business in accordance with company policies, Fair Housing, the Americans with Disabilities Act, and related laws; assist Compliance with file maintenance where applicable Physical Demands & Working Conditions
Essential staff; report to work and follow safety and business protocols Frequent sitting and walking Repetitive computer, keyboard, mouse, and phone use Reading, writing, calculations, and verbal communication May work at elevated sites and on uneven ground Occasional squatting, bending, twisting, pushing, and pulling How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and a Focus on Continuous Improvement Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more Growth based on achievement with opportunities for internal promotion Development – online training platforms, training classes, and one-on-one coaching Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace and encourage differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics. Our DEI initiatives include recruitment and selection, compensation and benefits, professional development, promotions, transfers, and a work environment built on gender and diversity equity that encourages respectful communication, teamwork, work-life balance, and community contributions. #PNW Compensation
Compensation Range: $19 - $20 USD Application
Apply for this job. Indicated fields are required: First Name, Last Name, Email, Phone, Country, Resume/CV, Education, Experience with affordable housing programs, and salary expectations.
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32200 Military Road South, Federal Way, Washington 98001 Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone’s life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. Responsibilities
An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, drive to create a positive experience for all residents and staff, and build relationships with residents, vendor partners, regulatory, and social services partners. Adopt a collaborative approach to create consistent, favorable circumstances that foster success for the Organization and the communities. An Authentic Attitude - Consistently demonstrate an open and professional attitude when assessing and resolving resident and staff concerns, including leveraging organization support services and leadership as needed. An Approach that is positive and Professional - Practice active listening to ensure residents and staff feel seen, heard, and valued while addressing challenges. Qualifications
2+ years of sales and/or customer relations experience Low-income housing & Tax Credit experience is highly desired Bilingual English & Spanish is highly desired Thrives in a fast-paced environment Flexible schedule that may include evenings and weekends Solid computer knowledge (Windows, Word, Excel), internet, and e-mail Working knowledge of Yardi Voyager Property Management software Key Accountabilities
Greet and qualify all prospects Record all telephone and in-person visits on guest cards Inspect models and available market-ready units; communicate service needs to the Community Manager Demonstrate community and apartment/model knowledge to prospects; communicate features and benefits; close the sale Have the prospect complete the application and secure a deposit in accordance with company procedures and Fair Housing requirements Update availability report and process applications for approvals Ensure the apartment is ready for move-in on the agreed date Follow up on prospects that did not close and attempt to close again; refer to sister communities if needed Secure new resident signatures on appropriate paperwork prior to move-in; orient new residents to the community Assist in monitoring renewals; distribute and follow up on renewal notices Administrative: type lease, complete paperwork, and input information into Yardi accurately and timely; maintain current resident files; distribute notices; maintain monthly commission records Assist management with other tasks; implement community policies consistently Resident Retention: answer calls and visits; address resident requests and concerns; coordinate maintenance service requests; follow up as needed Maintain open communication with Community Manager and Maintenance Supervisor Contribute to cleanliness and curb appeal of the community Assist in planning resident events and participate as a host as directed Adherence to Property Management Rules, Regulations, and Guidelines: Conduct all business in accordance with company policies, Fair Housing, the Americans with Disabilities Act, and related laws; assist Compliance with file maintenance where applicable Physical Demands & Working Conditions
Essential staff; report to work and follow safety and business protocols Frequent sitting and walking Repetitive computer, keyboard, mouse, and phone use Reading, writing, calculations, and verbal communication May work at elevated sites and on uneven ground Occasional squatting, bending, twisting, pushing, and pulling How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and a Focus on Continuous Improvement Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more Growth based on achievement with opportunities for internal promotion Development – online training platforms, training classes, and one-on-one coaching Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace and encourage differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics. Our DEI initiatives include recruitment and selection, compensation and benefits, professional development, promotions, transfers, and a work environment built on gender and diversity equity that encourages respectful communication, teamwork, work-life balance, and community contributions. #PNW Compensation
Compensation Range: $19 - $20 USD Application
Apply for this job. Indicated fields are required: First Name, Last Name, Email, Phone, Country, Resume/CV, Education, Experience with affordable housing programs, and salary expectations.
#J-18808-Ljbffr