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Nova 401(k) Associates

Accounts Receivable Manager

Nova 401(k) Associates, Houston, Texas, United States, 77246

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Accounts Receivable Manager

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Nova 401(k) Associates

Job Responsibilities

Supervise, mentor, and motivate the AR team, ensuring they are trained to meet departmental goals

Produce invoices using automation and scripts to the greatest extent possible

Oversee the accounts receivable processes including quarterly billing of customers and monitoring and collection of outstanding balances

Timely posting of client payments (checks, ACH to bank, from 3rd Party Processors (Dex and Stripe))

Process credit card payments when necessary to resolve past due balances

Post record-keeper payments by source and client

Follow-up on overdue invoices including sending statements to clients, resigning from engagements, and sending accounts to collections

Periodically reconcile our workflow management system and proposal system to invoices issued

Answer client and account manager questions about invoices

Investigate and resolve billing discrepancies and customer disputes

Process client refunds as needed

Maintain a productive relationship with our accounting department

Other responsibilities as appropriate and as time permits

Requirements

Bachelor's degree

Five or more years of experience in AR

Three years or more years of experience supervising AR staff

Experience with working with coders and with writing code and/or specifications for code

Knowledge of APIs a plus

Experience writing procedures

Experience with ChargeOver (or other invoicing software) a plus

Process-oriented

Compensation and Benefits

Base Salary $85,000-$95,000

Salaried, exempt

Medical, dental, disability, and life insurance

Paid time off

401(k) plan with employer match

Work Location/Hours

Work from home

Must work from USA and be authorized to work for any US employer

We will supply all necessary computer equipment

We get it. We listen. We communicate.

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