Curaleaf
Overview
Join to apply for the Lead Store Associate role at Curaleaf At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Join us to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Role: Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open availability on weekdays, evenings, weekends, and holidays. Starting Hourly Pay Rate: $19.50/hr Location: 814 E Main St, Stamford, CT 06902 About the Role: As a Lead Store Associate, you will be at the forefront of delivering exceptional experiences to customers while guiding and inspiring your team. You will serve as a brand ambassador, drive performance, and help shape a welcoming, compliant, and high-performing retail store environment.
What You’ll Do Customer Experience & People
Lead by example to create a warm, welcoming environment where every guest feels valued, and coach your team to deliver exceptional service with every interaction.
Empower associates to build meaningful customer relationships through personalized product recommendations and expert guidance.
Drive consultative selling on the floor by encouraging open-ended questions, active listening, and thoughtful product education.
Foster a culture of loyalty by guiding the team to enroll guests in our rewards program and capture customer insights that enhance future experiences.
Support your team in resolving customer concerns with empathy and professionalism, ensuring every challenge becomes an opportunity to build trust.
Promote a respectful, inclusive, and collaborative workplace—where positivity and teamwork fuel great customer experiences and smooth operations at checkout.
Operational Excellence & Processes
Execute opening and closing duties, including daily huddles and cash reconciliation.
Verify customer IDs and maintain accurate POS profiles.
Ensure inventory integrity through precise transaction processing and order fulfillment.
Lead inventory counts and participate in overnight audits.
Maintain a clean, organized, and guest-ready store environment.
Uphold compliance with SOPs, safety protocols, and state regulations.
Sales & Performance
Achieve daily KPI goals through consultative selling and upselling strategies.
Reinforce customer purchase decisions and highlight complementary products.
Stay informed on promotions and product updates to deliver a seamless shopping experience.
Leadership & Team Development
Guide and support store associates in daily operations.
Lead by example in customer service and operational excellence.
Train new hires and conduct ongoing training sessions.
Provide real-time coaching and feedback to drive team performance.
Delegate tasks effectively and act as the go-to leader in the absence of store management.
Support conflict resolution and promote a positive workplace culture.
Adapt quickly in a fast-paced environment and take on additional duties as needed.
What You’ll Bring
Must be 21 years of age or older.
High School Diploma or GED.
At least 1 year of experience in a customer-facing or sales environment.
At least 1 year of experience using POS systems and cash handling.
At least 6 months of leadership experience in a retail environment.
Minimum 6 months of hands-on experience in retail store operations, including opening/closing procedures and cash reconciliation.
Curaleaf team members need a minimum of 6 months of experience as a Store Associate with demonstrated performance.
Strong leadership and team-building skills with the ability to coach and motivate others.
Familiarity with retail SOPs, safety protocols, and loss prevention practices.
High attention to detail, especially in cash handling and inventory management.
Excellent customer service and interpersonal communication skills.
Strong problem-solving and decision-making abilities.
Ability to work independently and as part of a team in a high-volume, compliance-driven setting.
Flexible schedule, including evenings, weekends, holidays, and occasional overnights.
Multi-tasking with the ability to pivot quickly to other tasks.
Comfortable using technology and learning new tools to support operations and customer interactions.
Strong time management and organizational skills.
Strong de-escalation skills and the ability to redirect upset customers to a positive guest experience.
Basic proficiency in mathematics and computer applications.
Solution-driven mindset when dealing with upset customers.
Strong conflict resolution skills and ability to handle high-stress situations.
Ability to support store leadership by taking initiative and a proactive approach.
Ability to work across all store stations based on business needs.
Even Better If You Have
Knowledge of inventory management, restocking, fulfillment of online and in-store orders, and conducting daily counts and audits.
Background in a sales role with focus on tracking KPIs and meeting sales targets.
Experience in a regulated retail setting.
Physical & Work Environment Physical Requirements: Stand for extended periods; ability to stand, walk, talk, hear; stoop, kneel, crouch, or crawl; lift up to 25 pounds regularly; up to 50 pounds occasionally; close vision required.
Work Environment: Allergens may be present; ability to work in confined spaces; high stress tolerance; adaptability to a changing environment.
Connecticut Hiring Range: $19.50—$21.50 USD
What We Offer
Career Growth Opportunities
Competitive Pay and Benefits
Generous PTO and Parental Leave
401(K) Retirement Plan
Life/ Disability Insurance
Community Involvement
Referral Bonuses and Product Discounts
Benefits vary by state, role type, and eligibility.
Follow us on Social Media: Instagram: @curaleaf.usa | Twitter: @Curaleaf_Inc | LinkedIn: Curaleaf LinkedIn
Curaleaf is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will provide reasonable accommodations during the application process. Individuals adversely impacted by the war on drugs are encouraged to apply. Current Curaleaf employees should apply for open positions through our Internal Job Board.
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Join to apply for the Lead Store Associate role at Curaleaf At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Join us to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Role: Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open availability on weekdays, evenings, weekends, and holidays. Starting Hourly Pay Rate: $19.50/hr Location: 814 E Main St, Stamford, CT 06902 About the Role: As a Lead Store Associate, you will be at the forefront of delivering exceptional experiences to customers while guiding and inspiring your team. You will serve as a brand ambassador, drive performance, and help shape a welcoming, compliant, and high-performing retail store environment.
What You’ll Do Customer Experience & People
Lead by example to create a warm, welcoming environment where every guest feels valued, and coach your team to deliver exceptional service with every interaction.
Empower associates to build meaningful customer relationships through personalized product recommendations and expert guidance.
Drive consultative selling on the floor by encouraging open-ended questions, active listening, and thoughtful product education.
Foster a culture of loyalty by guiding the team to enroll guests in our rewards program and capture customer insights that enhance future experiences.
Support your team in resolving customer concerns with empathy and professionalism, ensuring every challenge becomes an opportunity to build trust.
Promote a respectful, inclusive, and collaborative workplace—where positivity and teamwork fuel great customer experiences and smooth operations at checkout.
Operational Excellence & Processes
Execute opening and closing duties, including daily huddles and cash reconciliation.
Verify customer IDs and maintain accurate POS profiles.
Ensure inventory integrity through precise transaction processing and order fulfillment.
Lead inventory counts and participate in overnight audits.
Maintain a clean, organized, and guest-ready store environment.
Uphold compliance with SOPs, safety protocols, and state regulations.
Sales & Performance
Achieve daily KPI goals through consultative selling and upselling strategies.
Reinforce customer purchase decisions and highlight complementary products.
Stay informed on promotions and product updates to deliver a seamless shopping experience.
Leadership & Team Development
Guide and support store associates in daily operations.
Lead by example in customer service and operational excellence.
Train new hires and conduct ongoing training sessions.
Provide real-time coaching and feedback to drive team performance.
Delegate tasks effectively and act as the go-to leader in the absence of store management.
Support conflict resolution and promote a positive workplace culture.
Adapt quickly in a fast-paced environment and take on additional duties as needed.
What You’ll Bring
Must be 21 years of age or older.
High School Diploma or GED.
At least 1 year of experience in a customer-facing or sales environment.
At least 1 year of experience using POS systems and cash handling.
At least 6 months of leadership experience in a retail environment.
Minimum 6 months of hands-on experience in retail store operations, including opening/closing procedures and cash reconciliation.
Curaleaf team members need a minimum of 6 months of experience as a Store Associate with demonstrated performance.
Strong leadership and team-building skills with the ability to coach and motivate others.
Familiarity with retail SOPs, safety protocols, and loss prevention practices.
High attention to detail, especially in cash handling and inventory management.
Excellent customer service and interpersonal communication skills.
Strong problem-solving and decision-making abilities.
Ability to work independently and as part of a team in a high-volume, compliance-driven setting.
Flexible schedule, including evenings, weekends, holidays, and occasional overnights.
Multi-tasking with the ability to pivot quickly to other tasks.
Comfortable using technology and learning new tools to support operations and customer interactions.
Strong time management and organizational skills.
Strong de-escalation skills and the ability to redirect upset customers to a positive guest experience.
Basic proficiency in mathematics and computer applications.
Solution-driven mindset when dealing with upset customers.
Strong conflict resolution skills and ability to handle high-stress situations.
Ability to support store leadership by taking initiative and a proactive approach.
Ability to work across all store stations based on business needs.
Even Better If You Have
Knowledge of inventory management, restocking, fulfillment of online and in-store orders, and conducting daily counts and audits.
Background in a sales role with focus on tracking KPIs and meeting sales targets.
Experience in a regulated retail setting.
Physical & Work Environment Physical Requirements: Stand for extended periods; ability to stand, walk, talk, hear; stoop, kneel, crouch, or crawl; lift up to 25 pounds regularly; up to 50 pounds occasionally; close vision required.
Work Environment: Allergens may be present; ability to work in confined spaces; high stress tolerance; adaptability to a changing environment.
Connecticut Hiring Range: $19.50—$21.50 USD
What We Offer
Career Growth Opportunities
Competitive Pay and Benefits
Generous PTO and Parental Leave
401(K) Retirement Plan
Life/ Disability Insurance
Community Involvement
Referral Bonuses and Product Discounts
Benefits vary by state, role type, and eligibility.
Follow us on Social Media: Instagram: @curaleaf.usa | Twitter: @Curaleaf_Inc | LinkedIn: Curaleaf LinkedIn
Curaleaf is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will provide reasonable accommodations during the application process. Individuals adversely impacted by the war on drugs are encouraged to apply. Current Curaleaf employees should apply for open positions through our Internal Job Board.
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