Genesys
Senior Account Executive, State and Local Government
Genesys, Salt Lake City, Utah, United States, 84193
Overview
Senior Account Executive, State and Local Government. Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for customers and employees. The role focuses on driving revenue growth for the State & Local Government market within Genesys Cloud and MEDDPICC-driven sales processes. Key Responsibilities
Drive revenue, market share, and exceed new pipeline targets in your defined geographic region. Lead and manage active sales opportunities with prospects and customers using the Genesys Way of Selling (MEDDPICC). Understand acquisition and procurement rules and processes to guide new customers through buying. Accurately forecast and exceed monthly, quarterly and yearly revenue targets. Build, maintain, and evolve Territory Plans to align with Genesys’ strategic direction and manage a robust sales pipeline. Collaborate with Genesys Partners (VARs, Integrators, AppFoundry, Carrier) to raise solution awareness and manage opportunities. Plan initiatives with internal partners (BDRs, Field Marketing, Event Marketing, Channel, Healthcare teams) to support regional revenue growth. Develop and present a compelling business value proposition through writing and speaking skills. Understand customer business and technical requirements to shape product offerings. Collaborate with internal partners (legal and finance) on complex contract negotiations. Prepare and deliver business reviews to senior management on quarterly and yearly strategies. Accelerate customer adoption and ensure satisfaction in partnership with Customer Success Managers. Position the business value of Genesys’ Digital and AI portfolio. Build knowledge of customer missions and priorities by researching modernization plans and related reports. Align customer initiatives with Genesys capabilities to differentiate our products and inform a strong point of view on why Genesys. Minimum Requirements
8+ years of field enterprise sales and/or business development experience with a focus on State & Local Government AI, enterprise software, networking, infrastructure, customer experience, and/or cloud computing services. Understanding and experience with State & Local Government procurement and funding in direct and indirect models. BA/BS degree or equivalent experience. Proficiency with enterprise platforms including Salesforce (CRM), Clari or similar (forecasting and opportunity management), Zoom (collaboration), and others such as ZoomInfo, DocuSign, Workday, and Tableau. Demonstrated proficiency and adoption of MEDDPICC, Account Strategy Mapping, and Opportunity Plans. Must be based in region with the ability to travel at least 25% as needed. Desirable Skills
Technical sales and solutions background in customer experience, CCaaS, UCaaS, APIs, infrastructure, AI, telecom, cybersecurity, etc. Demonstrated history of consistently exceeding sales quota. Experience selling to a variety of public sector agencies. Documented industry and customer network. Compensation
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $103,100.00 - $191,500.00 Benefits
Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Reasonable accommodations and equal opportunity employer statements remain applicable. About Genesys
Genesys empowers organizations to create the best customer and employee experiences. Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI to drive loyalty, growth and efficiency. For more information, visit Genesys’ website. Reasonable Accommodations
If you require a reasonable accommodation to complete any part of the application process, contact reasonable.accommodations@genesys.com. A response is typically provided within 24–48 hours. Equal Opportunity Employer
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, military and veteran status, and other protected characteristics. Note: Recruiters will not ask for sensitive personal or financial information during the application phase. Seniorities and Type
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: IT Services and IT Consulting and Software Development
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Senior Account Executive, State and Local Government. Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for customers and employees. The role focuses on driving revenue growth for the State & Local Government market within Genesys Cloud and MEDDPICC-driven sales processes. Key Responsibilities
Drive revenue, market share, and exceed new pipeline targets in your defined geographic region. Lead and manage active sales opportunities with prospects and customers using the Genesys Way of Selling (MEDDPICC). Understand acquisition and procurement rules and processes to guide new customers through buying. Accurately forecast and exceed monthly, quarterly and yearly revenue targets. Build, maintain, and evolve Territory Plans to align with Genesys’ strategic direction and manage a robust sales pipeline. Collaborate with Genesys Partners (VARs, Integrators, AppFoundry, Carrier) to raise solution awareness and manage opportunities. Plan initiatives with internal partners (BDRs, Field Marketing, Event Marketing, Channel, Healthcare teams) to support regional revenue growth. Develop and present a compelling business value proposition through writing and speaking skills. Understand customer business and technical requirements to shape product offerings. Collaborate with internal partners (legal and finance) on complex contract negotiations. Prepare and deliver business reviews to senior management on quarterly and yearly strategies. Accelerate customer adoption and ensure satisfaction in partnership with Customer Success Managers. Position the business value of Genesys’ Digital and AI portfolio. Build knowledge of customer missions and priorities by researching modernization plans and related reports. Align customer initiatives with Genesys capabilities to differentiate our products and inform a strong point of view on why Genesys. Minimum Requirements
8+ years of field enterprise sales and/or business development experience with a focus on State & Local Government AI, enterprise software, networking, infrastructure, customer experience, and/or cloud computing services. Understanding and experience with State & Local Government procurement and funding in direct and indirect models. BA/BS degree or equivalent experience. Proficiency with enterprise platforms including Salesforce (CRM), Clari or similar (forecasting and opportunity management), Zoom (collaboration), and others such as ZoomInfo, DocuSign, Workday, and Tableau. Demonstrated proficiency and adoption of MEDDPICC, Account Strategy Mapping, and Opportunity Plans. Must be based in region with the ability to travel at least 25% as needed. Desirable Skills
Technical sales and solutions background in customer experience, CCaaS, UCaaS, APIs, infrastructure, AI, telecom, cybersecurity, etc. Demonstrated history of consistently exceeding sales quota. Experience selling to a variety of public sector agencies. Documented industry and customer network. Compensation
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $103,100.00 - $191,500.00 Benefits
Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Reasonable accommodations and equal opportunity employer statements remain applicable. About Genesys
Genesys empowers organizations to create the best customer and employee experiences. Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI to drive loyalty, growth and efficiency. For more information, visit Genesys’ website. Reasonable Accommodations
If you require a reasonable accommodation to complete any part of the application process, contact reasonable.accommodations@genesys.com. A response is typically provided within 24–48 hours. Equal Opportunity Employer
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, military and veteran status, and other protected characteristics. Note: Recruiters will not ask for sensitive personal or financial information during the application phase. Seniorities and Type
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: IT Services and IT Consulting and Software Development
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