Amplitude
Product Analytics Strategist (Customer Success) - LATAM (Fluent Spanish)
Amplitude, Atlanta, Georgia, United States, 30383
Overview
Product Analytics Strategist (Customer Success) - LATAM Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Amplitude serves over 4,300 customers, including Atlassian, NBCUniversal, Under Armour, Square, and Jersey Mike’s. We help teams capture trusted data, uncover insights about customer behavior, and take faster action to improve product experiences and drive growth. Amplitude is ranked #1 in multiple categories in G2’s Summer 2025 Report. DEI Commitment:
Amplitude believes that diversity enables better products and problem solving. We strive for an inclusive environment focused on psychological safety, empathy, and human connection that allows employees of all backgrounds to thrive. Note:
This is a client-facing Product Analytics role embedded with our Customer Success team. Prior Customer Success experience is a plus but not required—we’ll train you on our Customer Success playbooks. This role requires fluent business Spanish and strong technical acumen. Locations:
Preferred locations are Texas, Georgia, or South Florida for the right candidate. What You’ll Do (Responsibilities)
Partner with customers’ Product, Analytics, and Growth teams to set strategy, define goals, and execute plans that move key product metrics. Advise senior stakeholders (CPOs, VPs of Product, Heads of Analytics) on using Amplitude to inform product decisions, roadmaps, and experimentation. Lead strategic business reviews and deep-dive analytics sessions that demonstrate impact and uncover new growth opportunities. Translate product usage and health signals into clear, actionable recommendations that improve retention, activation, and conversion. Collaborate with Sales, Product, and Services to channel customer feedback into product enhancements and adoption initiatives. Codify best practices and playbooks customers can use to scale evidence-based product development. What You’ll Bring (Qualifications)
5+ years in Product Management, Growth, or Product Analytics roles within SaaS or digital-first environments. Hands-on experience with product analytics (Amplitude, Mixpanel, Google Analytics, Heap, etc.) to guide strategy and decisions. Proven ability to drive core product metrics (activation, retention, conversion) through analytics-driven prioritization and rapid experimentation. Delivered measurable growth by aligning roadmap bets to a clear KPI tree and rigorously instrumenting impact. A track record of defining strategy, prioritizing roadmaps, and delivering business outcomes. Fluent business Spanish (required). Strong technical acumen (required): comfortable discussing product analytics concepts (events, properties, cohorts), basic experimentation, and practical implementation considerations; quick to learn new tools and collaborate effectively with engineering and data teams. Exceptional communication skills—ability to turn complex analysis into concise recommendations for senior audiences. Travel
Travel up to 5-10 days per month. AI Skills (Preferred)
Familiarity with modern AI/LLM models and capabilities; ability to spot pragmatic product use cases and define success metrics; awareness of data privacy and responsible AI. Comfort experimenting with model APIs is a plus. About The Company
The Product:
Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action to build better product experiences and drive growth. Benefits & Other Facts
Excellent medical, dental and vision insurance with employer-paid premiums for employee coverage on select plans. Flexible time off, paid holidays, and more. Stipends for wellness, commuter/transit, learning and development, home office equipment, and more. Parental benefits including 12-20 weeks of Paid Parental Leave and fertility/adoption support. Mental health and wellness benefits including access to coaching/therapy and One Medical membership (select U.S. locations). Employee Stock Purchase Program (ESPP). EEO Notice:
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, or sexual orientation. Privacy Notice:
By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice. Staying Safe - Protect Yourself From Recruitment Fraud: Amplitude will never ask for financial information or payment, or for personal information such as bank account numbers or social security numbers during the application process. Be cautious of suspicious emails; only interact with official amplitud e.com addresses.
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Product Analytics Strategist (Customer Success) - LATAM Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Amplitude serves over 4,300 customers, including Atlassian, NBCUniversal, Under Armour, Square, and Jersey Mike’s. We help teams capture trusted data, uncover insights about customer behavior, and take faster action to improve product experiences and drive growth. Amplitude is ranked #1 in multiple categories in G2’s Summer 2025 Report. DEI Commitment:
Amplitude believes that diversity enables better products and problem solving. We strive for an inclusive environment focused on psychological safety, empathy, and human connection that allows employees of all backgrounds to thrive. Note:
This is a client-facing Product Analytics role embedded with our Customer Success team. Prior Customer Success experience is a plus but not required—we’ll train you on our Customer Success playbooks. This role requires fluent business Spanish and strong technical acumen. Locations:
Preferred locations are Texas, Georgia, or South Florida for the right candidate. What You’ll Do (Responsibilities)
Partner with customers’ Product, Analytics, and Growth teams to set strategy, define goals, and execute plans that move key product metrics. Advise senior stakeholders (CPOs, VPs of Product, Heads of Analytics) on using Amplitude to inform product decisions, roadmaps, and experimentation. Lead strategic business reviews and deep-dive analytics sessions that demonstrate impact and uncover new growth opportunities. Translate product usage and health signals into clear, actionable recommendations that improve retention, activation, and conversion. Collaborate with Sales, Product, and Services to channel customer feedback into product enhancements and adoption initiatives. Codify best practices and playbooks customers can use to scale evidence-based product development. What You’ll Bring (Qualifications)
5+ years in Product Management, Growth, or Product Analytics roles within SaaS or digital-first environments. Hands-on experience with product analytics (Amplitude, Mixpanel, Google Analytics, Heap, etc.) to guide strategy and decisions. Proven ability to drive core product metrics (activation, retention, conversion) through analytics-driven prioritization and rapid experimentation. Delivered measurable growth by aligning roadmap bets to a clear KPI tree and rigorously instrumenting impact. A track record of defining strategy, prioritizing roadmaps, and delivering business outcomes. Fluent business Spanish (required). Strong technical acumen (required): comfortable discussing product analytics concepts (events, properties, cohorts), basic experimentation, and practical implementation considerations; quick to learn new tools and collaborate effectively with engineering and data teams. Exceptional communication skills—ability to turn complex analysis into concise recommendations for senior audiences. Travel
Travel up to 5-10 days per month. AI Skills (Preferred)
Familiarity with modern AI/LLM models and capabilities; ability to spot pragmatic product use cases and define success metrics; awareness of data privacy and responsible AI. Comfort experimenting with model APIs is a plus. About The Company
The Product:
Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action to build better product experiences and drive growth. Benefits & Other Facts
Excellent medical, dental and vision insurance with employer-paid premiums for employee coverage on select plans. Flexible time off, paid holidays, and more. Stipends for wellness, commuter/transit, learning and development, home office equipment, and more. Parental benefits including 12-20 weeks of Paid Parental Leave and fertility/adoption support. Mental health and wellness benefits including access to coaching/therapy and One Medical membership (select U.S. locations). Employee Stock Purchase Program (ESPP). EEO Notice:
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, or sexual orientation. Privacy Notice:
By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice. Staying Safe - Protect Yourself From Recruitment Fraud: Amplitude will never ask for financial information or payment, or for personal information such as bank account numbers or social security numbers during the application process. Be cautious of suspicious emails; only interact with official amplitud e.com addresses.
#J-18808-Ljbffr