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USA Mortgage

IT Systems Administrator for AI and Infrastructure

USA Mortgage, Creve Coeur, Missouri, United States

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Overview

IT Systems Administrator for AI and Infrastructure – USA Mortgage Department/Branch: Corporate IT. Reports to: VP of IT. FLSA Status: Exempt. Work Schedule: Full-time. Location: DAS Corporate HQ. Position Summary

The IT AI and Infrastructure Systems Administrator will focus on managing core infrastructure while integrating and supporting AI technologies, especially Microsoft Copilot. Primary Objectives

AI integration and support Infrastructure management Networking Cloud and security Automation and scripting Containerization and orchestration Operational support Areas of Responsibilities

Deploy, configure, and maintain Microsoft Copilot across enterprise applications. Collaborate with IT leadership to identify AI use cases and optimize workflows. Provide technical support and training for Copilot usage across departments. Implement and monitor AI security protocols to ensure safe and compliant use of AI technologies. Administer Microsoft Windows Server environments hosted virtually. Manage and maintain Linux servers to support enterprise operations. Maintain Active Directory in a hybrid environment with Azure AD, including DNS, DHCP, and Group Policy Objects. Design, implement, and troubleshoot LAN/WAN networks. Configure firewalls, VPNs, VLANs, ACLs, and routing protocols. Support and maintain next-generation firewalls. Work with zero trust security systems to enforce identity-based access and segmentation. Administer Microsoft Azure and Intune environments. Implement IT security protocols including system hardening, encryption, and MFA. Ensure compliance with GLBA and NIST standards. Develop and maintain scripts for automation and system tasks using PowerShell, Python, Go, and C#. Support Office 365 Admin Center and integration with cloud services. Demonstrate familiarity with container technologies such as Docker. Work with Kubernetes (K8s) for container orchestration and environment management. Provide AV and conference room support. Assist with printer networking and VOIP systems. Participate in on-call support as needed. Job Requirements

Broad Knowledge & Experience Proven experience as an AI and Infrastructure Systems Administrator or similar role. Above Average Skills Strong knowledge in networking, server environments, cloud platforms, and IT security with a passion for emerging AI tools. Demonstrated Ability Prompt engineering: Ability to craft effective prompts for AI tools like Copilot. Data literacy: Understanding how to interpret and visualize data outputs from AI systems. Change management: Experience guiding teams through tech adoption and digital transformation. DevOps familiarity: Exposure to CI/CD pipelines and infrastructure as code (IaC). AI governance awareness: Understanding of ethical AI use, data privacy, and responsible deployment. Competencies Analytical, Integrity, Adaptability, Customer Service, Communication skills, Initiative, Planning/Organizing, Professionalism, Emotional Intelligence, Leadership, Resilience, Conflict Resolution, Performance Management, Team Building, Technical Credibility Education & Experience Degree or Equivalent Degree in Information Technology or related field preferred but not required Years’ Experience 3+ years in system administration with exposure to AI tools Active Affiliations, Certifications Microsoft (MCSA, Azure), CompTIA (Security+, Network+), Linux+ Work Environment

Physical Demands Moving heavy computer equipment and working under desks Work Conditions Professional Corporate Office. Occasional travel. Temperament Mild Mannered with a Strong Resolve Benefits & Salary

Benefits Voluntary: Medical, dental, vision, HSA, FSA, Short-Term Disability, Voluntary Life Insurance, CHUBB Supplemental Insurance, Pet Insurance, 401K Company Paid: Long-Term Disability, Group Life Insurance, Employee Assistant Program (EAP), 401K Match, Employee Stock Ownership Plan (ESOP) Salary $80k to $100k Job Details

Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Location: Creve Coeur, MO

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