Piper Companies
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Piper Companies
is seeking a
Technical Support Engineer
to support an industry leader in technology. This position will be
hybrid
in Raleigh, NC. The
Technical Support Engineer
will provide support to all client infrastructure and various troubleshooting activities.
Overview Piper Companies is seeking a Technical Support Engineer to support an industry leader in technology. This position will be hybrid in Raleigh, NC. The Technical Support Engineer will provide support to all client infrastructure and various troubleshooting activities.
Responsibilities
Troubleshooting client issues with Active Directory, Windows Server, Exchange Online, etc.
Provide support over various cloud technologies such as O365, AWS, Azure, etc.
Provide a white glove service to various clients and their respective IT issues.
Qualifications
3+ years of experience in IT troubleshooting various issues within networks, infrastructure, servers, etc.
Experience with AD permissions, Microsoft 365, Outlook, Exchange, etc.
Experience troubleshooting network-related issues in a SaaS environment.
Understanding of cloud architectures (AWS, Azure, GCP) and IAM solutions (Okta, Azure AD, AWS IAM).
Compensation
Salary Range: $80,000-85,000
Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave if required by law, and Holidays
This job opens for applications on 10/6/2025. Applications for this job will be accepted for at least 30 days from the posting date.
Keywords: support, technical support, help desk, O365, SaaS, client, MSP, customer support, IT, AWS, Azure, GCP, Azure AD, active directory, VPN, firewall, network
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is seeking a
Technical Support Engineer
to support an industry leader in technology. This position will be
hybrid
in Raleigh, NC. The
Technical Support Engineer
will provide support to all client infrastructure and various troubleshooting activities.
Overview Piper Companies is seeking a Technical Support Engineer to support an industry leader in technology. This position will be hybrid in Raleigh, NC. The Technical Support Engineer will provide support to all client infrastructure and various troubleshooting activities.
Responsibilities
Troubleshooting client issues with Active Directory, Windows Server, Exchange Online, etc.
Provide support over various cloud technologies such as O365, AWS, Azure, etc.
Provide a white glove service to various clients and their respective IT issues.
Qualifications
3+ years of experience in IT troubleshooting various issues within networks, infrastructure, servers, etc.
Experience with AD permissions, Microsoft 365, Outlook, Exchange, etc.
Experience troubleshooting network-related issues in a SaaS environment.
Understanding of cloud architectures (AWS, Azure, GCP) and IAM solutions (Okta, Azure AD, AWS IAM).
Compensation
Salary Range: $80,000-85,000
Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave if required by law, and Holidays
This job opens for applications on 10/6/2025. Applications for this job will be accepted for at least 30 days from the posting date.
Keywords: support, technical support, help desk, O365, SaaS, client, MSP, customer support, IT, AWS, Azure, GCP, Azure AD, active directory, VPN, firewall, network
HYBRID
#J-18808-Ljbffr