Technical Support Engineer

Piper Companies

is seeking a

Technical Support Engineer

to support an industry leader in technology. This position will be

hybrid

in

Raleigh, NC . The

Technical Support Engineer

will provide support to all client infrastructure and troubleshooting activities. Responsibilities of the Technical Support Engineer include: Troubleshooting client issues with Active Directory, Windows Server, Exchange Online, etc. Creating OU structures or AD domain trees, permissions, security groups, etc. White glove client support via video calls and logging into existing environment. Support security initiatives for accurate threat logs. Qualifications for the Technical Support Engineer include: 3+ years of experience in IT troubleshooting various issues within networks, infrastructure, servers, etc. Experience with AD permissions, SQL queries, Microsoft 365, Outlook, Exchange, etc. Any cloud experience is a bonus (AWS, GCP, Azure). Compensation for the Technical Support Engineer include: Salary Range: $80,000-85,000 Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave if required by law, and Holidays This job opens for applications on 9/30/2025. Applications for this job will be accepted for at least 30 days from the posting date. Seniority level

Mid-Senior level Employment type

Full-time Job function

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