AAMVA (American Association of Motor Vehicle Administrators)
SharePoint & Atlassian Administrator
AAMVA (American Association of Motor Vehicle Administrators), Arlington, Virginia, United States, 22201
Position Summary
The SharePoint and Atlassian Administrator will be a key role within the Information Technology Team. As an experienced SharePoint Administrator, you will leverage your expertise in the administration, governance, management and optimization of a hybrid SharePoint environment, including both SharePoint Online (Microsoft 365) and on-premises SharePoint Server installations. As an experienced Atlassian Administrator, you will leverage your expertise to manage and optimize our enterprise Atlassian ecosystem, including Jira, Confluence and Jira Service Management solutions in pursuit of our organization’s project management and service delivery objectives.
This role requires an individual with a high degree of self-motivation, an extremely strong work ethic and outstanding verbal and written communication skills.
Responsibilities
Administer and maintain SharePoint Online (Microsoft 365) and on-premises SharePoint Server environments
Configure and manage site collections, sites, libraries, and lists across both platforms
Implement and maintain SharePoint governance policies and best practices
Monitor system performance, capacity planning, and resource utilization
Perform regular maintenance tasks including backups, updates, and patches
Troubleshoot and resolve SharePoint-related issues and user requests
Create and customize site templates, web parts, and content types
Support SharePoint Framework (SPFx) solutions and custom development
Configure and manage SharePoint apps and add-ins
Implement branding and user interface customizations
Provide technical support and guidance to end users
Create and maintain documentation for SharePoint processes and procedures
Conduct user training sessions and workshops
Collaborate with business stakeholders to understand requirements and provide solutions
Administer and maintain Atlassian Cloud instances including JIRA Software, JIRA Service Management, and Confluence
Manage user accounts, permissions, groups, and project roles across all Atlassian applications
Configure and maintain system settings, security configurations, and integration points
Perform regular system health checks, monitoring, and performance optimization
Plan and execute platform upgrades, migrations, and maintenance activities
Design, implement, and maintain complex JIRA workflows, screens, fields, and issue types
Create and manage custom field configurations, permission schemes, and notification schemes
Develop and maintain project templates, automation rules, and advanced JQL queries
Configure and optimize JIRA dashboards, filters, and reporting capabilities
Implement and maintain JIRA plugins and marketplace applications
Design and implement IT Service Management processes using JIRA Service Management
Configure service desks, request types, SLA configurations, and escalation procedures
Develop and maintain ITIL-aligned workflows for incident, problem, change, and service request management
Create and manage knowledge base articles, service catalogs, and customer portals
Integrate ITSM tools with monitoring systems, asset management, and other enterprise applications
Required Technical Skills
SQL Server proficiency with database administration and queries
Scripting proficiency with PowerShell and JQL
5+ years of experience with SharePoint administration in both on-premises and cloud environments
5+ years of hands-on experience with Atlassian JIRA administration
Extensive experience with JIRA Service Management or similar ITSM platforms
Strong knowledge of JIRA workflows, custom fields, permission schemes, and project configurations
General AAMVA Requirements
Ability to travel is required
Strong analytical and problem-solving abilities
Excellent communication and documentation skills
Ability to work with cross-functional teams and gather business requirements
Project management skills and ability to manage multiple priorities
Customer service orientation and end-user support experience
Desired Qualifications And/or Skills
Bachelor’s degree in information technology, Computer Science, or equivalent work experience
Atlassian certifications (ACP-100, ACP-120, ACA-100)
ITIL Foundation certification or higher
Experience with SharePoint governance frameworks and information architecture
Background in software development
Knowledge of Agile and DevOps methodologies
Excellent Organizational Experience
AAMVA is an Equal Opportunity Employer—M/F/D/V
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
Disclaimer: The preceding job description has been written to reflect management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.
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The SharePoint and Atlassian Administrator will be a key role within the Information Technology Team. As an experienced SharePoint Administrator, you will leverage your expertise in the administration, governance, management and optimization of a hybrid SharePoint environment, including both SharePoint Online (Microsoft 365) and on-premises SharePoint Server installations. As an experienced Atlassian Administrator, you will leverage your expertise to manage and optimize our enterprise Atlassian ecosystem, including Jira, Confluence and Jira Service Management solutions in pursuit of our organization’s project management and service delivery objectives.
This role requires an individual with a high degree of self-motivation, an extremely strong work ethic and outstanding verbal and written communication skills.
Responsibilities
Administer and maintain SharePoint Online (Microsoft 365) and on-premises SharePoint Server environments
Configure and manage site collections, sites, libraries, and lists across both platforms
Implement and maintain SharePoint governance policies and best practices
Monitor system performance, capacity planning, and resource utilization
Perform regular maintenance tasks including backups, updates, and patches
Troubleshoot and resolve SharePoint-related issues and user requests
Create and customize site templates, web parts, and content types
Support SharePoint Framework (SPFx) solutions and custom development
Configure and manage SharePoint apps and add-ins
Implement branding and user interface customizations
Provide technical support and guidance to end users
Create and maintain documentation for SharePoint processes and procedures
Conduct user training sessions and workshops
Collaborate with business stakeholders to understand requirements and provide solutions
Administer and maintain Atlassian Cloud instances including JIRA Software, JIRA Service Management, and Confluence
Manage user accounts, permissions, groups, and project roles across all Atlassian applications
Configure and maintain system settings, security configurations, and integration points
Perform regular system health checks, monitoring, and performance optimization
Plan and execute platform upgrades, migrations, and maintenance activities
Design, implement, and maintain complex JIRA workflows, screens, fields, and issue types
Create and manage custom field configurations, permission schemes, and notification schemes
Develop and maintain project templates, automation rules, and advanced JQL queries
Configure and optimize JIRA dashboards, filters, and reporting capabilities
Implement and maintain JIRA plugins and marketplace applications
Design and implement IT Service Management processes using JIRA Service Management
Configure service desks, request types, SLA configurations, and escalation procedures
Develop and maintain ITIL-aligned workflows for incident, problem, change, and service request management
Create and manage knowledge base articles, service catalogs, and customer portals
Integrate ITSM tools with monitoring systems, asset management, and other enterprise applications
Required Technical Skills
SQL Server proficiency with database administration and queries
Scripting proficiency with PowerShell and JQL
5+ years of experience with SharePoint administration in both on-premises and cloud environments
5+ years of hands-on experience with Atlassian JIRA administration
Extensive experience with JIRA Service Management or similar ITSM platforms
Strong knowledge of JIRA workflows, custom fields, permission schemes, and project configurations
General AAMVA Requirements
Ability to travel is required
Strong analytical and problem-solving abilities
Excellent communication and documentation skills
Ability to work with cross-functional teams and gather business requirements
Project management skills and ability to manage multiple priorities
Customer service orientation and end-user support experience
Desired Qualifications And/or Skills
Bachelor’s degree in information technology, Computer Science, or equivalent work experience
Atlassian certifications (ACP-100, ACP-120, ACA-100)
ITIL Foundation certification or higher
Experience with SharePoint governance frameworks and information architecture
Background in software development
Knowledge of Agile and DevOps methodologies
Excellent Organizational Experience
AAMVA is an Equal Opportunity Employer—M/F/D/V
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
Disclaimer: The preceding job description has been written to reflect management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.
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