Capital One
Overview
Join to apply for the
Agency Finance Manager
role at
Capital One . The Loan Operations Manager will be responsible for managing a team of associates responsible for FannieMae, Freddie Mac and Ginnie Mae loan servicing. The Loan Operations team is responsible for various functions within the Servicing Loan Operations Team including but not limited to new loan boarding, escrow disbursements, loan documentation, data entry, escrow analysis, UCC, investor custodial accounts, for the Agency Finance portfolio of loans that are underwritten through Fannie Mae, Freddie Mac, and Ginnie Mae (Government-Sponsored Enterprise or GSEs). This individual will also be responsible for providing information to both internal stakeholders (other LOBs) and external stakeholders (borrowers, insurance agents, third party providers, and the GSEs). Additionally, they will be responsible for identifying, researching, solving and/or responding to requests, inquiries, and problematic situations in a timely manner. Responsibilities
Manage insurance compliance and reporting to GSE’s Vendor compliance and oversight Oversight and quality review of New Loan Boarding Serve as a liaison between the Loan Servicing Team, Asset Management, Closing, Capital Markets, and Origination teams Ensure compliance with Agency guidelines Ensure compliance with Master Servicing procedures for the loan servicing portfolio Proactively manage, research, identify and resolve payment problems, monetary and non-monetary delinquencies and other complex borrower related issues Track Loan Operations metrics and ensure teams are well managed Ability to understand complex customer needs Applies experience and analysis to develop creative and innovative solutions for various issues Provide guidance to the team on all aspects of GSE requirements, communication, and reporting Work directly with the Agency Finance technology team on dashboards and enhanced reporting tools. Basic Qualifications
Bachelor's Degree or Military Experience At least 4 years of experience working in Commercial Real Estate At least 3 years of experience in management Preferred Qualifications
5+ years of experience working with GSE-backed multifamily loans 4+ years of experience managing a loan servicing team 3+ years of Fannie Mae and Freddie Mac experience Equity and Hiring Notice
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. Accommodation
If you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and used only to provide needed reasonable accommodations. Note
This role is expected to accept applications for a minimum of 5 business days.
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Join to apply for the
Agency Finance Manager
role at
Capital One . The Loan Operations Manager will be responsible for managing a team of associates responsible for FannieMae, Freddie Mac and Ginnie Mae loan servicing. The Loan Operations team is responsible for various functions within the Servicing Loan Operations Team including but not limited to new loan boarding, escrow disbursements, loan documentation, data entry, escrow analysis, UCC, investor custodial accounts, for the Agency Finance portfolio of loans that are underwritten through Fannie Mae, Freddie Mac, and Ginnie Mae (Government-Sponsored Enterprise or GSEs). This individual will also be responsible for providing information to both internal stakeholders (other LOBs) and external stakeholders (borrowers, insurance agents, third party providers, and the GSEs). Additionally, they will be responsible for identifying, researching, solving and/or responding to requests, inquiries, and problematic situations in a timely manner. Responsibilities
Manage insurance compliance and reporting to GSE’s Vendor compliance and oversight Oversight and quality review of New Loan Boarding Serve as a liaison between the Loan Servicing Team, Asset Management, Closing, Capital Markets, and Origination teams Ensure compliance with Agency guidelines Ensure compliance with Master Servicing procedures for the loan servicing portfolio Proactively manage, research, identify and resolve payment problems, monetary and non-monetary delinquencies and other complex borrower related issues Track Loan Operations metrics and ensure teams are well managed Ability to understand complex customer needs Applies experience and analysis to develop creative and innovative solutions for various issues Provide guidance to the team on all aspects of GSE requirements, communication, and reporting Work directly with the Agency Finance technology team on dashboards and enhanced reporting tools. Basic Qualifications
Bachelor's Degree or Military Experience At least 4 years of experience working in Commercial Real Estate At least 3 years of experience in management Preferred Qualifications
5+ years of experience working with GSE-backed multifamily loans 4+ years of experience managing a loan servicing team 3+ years of Fannie Mae and Freddie Mac experience Equity and Hiring Notice
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. Accommodation
If you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and used only to provide needed reasonable accommodations. Note
This role is expected to accept applications for a minimum of 5 business days.
#J-18808-Ljbffr