BDO USA, LLP
Job Summary
The IT Quality Assurance (QA) Senior Manager is responsible for overseeing the planning, coordination, and execution of quality assurance strategies across IT projects and operations. This role leads QA teams in developing and implementing testing standards, processes, and best practices to ensure the delivery of reliable, secure, and high-performing technology solutions. The Senior Manager collaborates with business and technical stakeholders to align QA activities with organizational goals, manages resource allocation, and drives continuous improvement initiatives. The ideal candidate possesses strong leadership abilities, deep expertise in software testing methodologies, and a proven track record of enhancing quality in dynamic IT environments.
Job Duties
Develops, implements, and maintains QA strategies, policies, and procedures to ensure the delivery of high-quality IT solutions
Creates and executes comprehensive roadmaps that clearly define pathways to quality solutions
Oversees the planning, design, and execution of test plans, test cases, and test scripts for software applications and IT systems
Collaborates with business analysts, developers, project managers, and other stakeholders to define quality requirements and ensure alignment with business objectives
Ensures compliance with regulatory standards, industry best practices, and organizational policies
Evaluates and implements new testing tools, technologies, and automation frameworks to enhance QA efficiency and effectiveness
Drives root cause analysis and corrective actions for defects and quality issues
Coordinates user acceptance testing (UAT) and support production releases to ensure successful deployments
Communicates QA status, risks, and issues to senior leadership and project stakeholders
Stays current with emerging trends in quality assurance, software testing, and IT governance
Other duties as assigned
Supervisory Responsibilities
Leads, mentors, and manages QA teams, fostering a culture of continuous improvement and professional development
Manages professional development of experienced QA leads
Reviews time entry for accuracy and reporting
Leads performance evaluations of direct reports
Qualifications, Knowledge, Skills, and Abilities Education:
High School Diploma/GED AND eight (8) or more years of experience with IT Quality Assurance, required; OR
Bachelor's degree and six (6) or more years of experience with IT Quality Assurance, required
Experience:
Seven (7) or more years of experience in Quality Assurance for IT or professional services organizations, required
Five (5) or more years of experience in managing QA, UAT teams within IT or professional services organizations, required
Three (3) or more years of experience identifying risks within projects, generating solutions and recommendations, required
Three (3) or more years of experience managing budgets, timelines and project deliverables, required
Strong experience with writing test plans and executing automated testing to include functional, smoke, regression, load, negative and mobile strategies, required
Experience with leading combination of onshore and offshore teams, preferred
Software:
Proficient in Microsoft Office Suite; specifically, Excel, Word, PowerPoint and Outlook, required
Enterprise Tester, required
JIRA, DevOps, Smartsheet, or any other project mapping tool, preferred
Other Knowledge, Skills & Abilities:
Ability to manage teams and projects within a software solutions environment
Adaptable to fast-paced changing industry practices
Excellent communication skills, both written and spoken, along with strong facilitation and collaboration skills
Excels at operating in a fast-paced technical environment
Ability to solve problems, identify solutions, and appropriately escalate issues
Must be open to local travel to the client site as needed
Experience with Agile, DevOps methodologies, preferred
Keywords:
QA, Quality Assurance, QA Director, Test Plan, Smoke, Regression, Negative, Performance, Cross Browser Testing, QA Planning, PowerPoint, Power View, Selenium, Java, Python, JUnit, HP Quality Center, Tableau, Qlik, Balsamic, JIRA, Enterprise Tester, Requirements Gathering, User Experience, User Enablement, Data Visualization, Requirements Matrix, Automated Test Scripts, White and Black Box Testing, QTP, HTML, UAT, Traceability Matrix, Mobile
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
National Range: $155,000 - $185,000
Maryland Range: $155,000 - $185,000
NYC/Long Island/Westchester Range: $155,000 - $185,000
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Job Duties
Develops, implements, and maintains QA strategies, policies, and procedures to ensure the delivery of high-quality IT solutions
Creates and executes comprehensive roadmaps that clearly define pathways to quality solutions
Oversees the planning, design, and execution of test plans, test cases, and test scripts for software applications and IT systems
Collaborates with business analysts, developers, project managers, and other stakeholders to define quality requirements and ensure alignment with business objectives
Ensures compliance with regulatory standards, industry best practices, and organizational policies
Evaluates and implements new testing tools, technologies, and automation frameworks to enhance QA efficiency and effectiveness
Drives root cause analysis and corrective actions for defects and quality issues
Coordinates user acceptance testing (UAT) and support production releases to ensure successful deployments
Communicates QA status, risks, and issues to senior leadership and project stakeholders
Stays current with emerging trends in quality assurance, software testing, and IT governance
Other duties as assigned
Supervisory Responsibilities
Leads, mentors, and manages QA teams, fostering a culture of continuous improvement and professional development
Manages professional development of experienced QA leads
Reviews time entry for accuracy and reporting
Leads performance evaluations of direct reports
Qualifications, Knowledge, Skills, and Abilities Education:
High School Diploma/GED AND eight (8) or more years of experience with IT Quality Assurance, required; OR
Bachelor's degree and six (6) or more years of experience with IT Quality Assurance, required
Experience:
Seven (7) or more years of experience in Quality Assurance for IT or professional services organizations, required
Five (5) or more years of experience in managing QA, UAT teams within IT or professional services organizations, required
Three (3) or more years of experience identifying risks within projects, generating solutions and recommendations, required
Three (3) or more years of experience managing budgets, timelines and project deliverables, required
Strong experience with writing test plans and executing automated testing to include functional, smoke, regression, load, negative and mobile strategies, required
Experience with leading combination of onshore and offshore teams, preferred
Software:
Proficient in Microsoft Office Suite; specifically, Excel, Word, PowerPoint and Outlook, required
Enterprise Tester, required
JIRA, DevOps, Smartsheet, or any other project mapping tool, preferred
Other Knowledge, Skills & Abilities:
Ability to manage teams and projects within a software solutions environment
Adaptable to fast-paced changing industry practices
Excellent communication skills, both written and spoken, along with strong facilitation and collaboration skills
Excels at operating in a fast-paced technical environment
Ability to solve problems, identify solutions, and appropriately escalate issues
Must be open to local travel to the client site as needed
Experience with Agile, DevOps methodologies, preferred
Keywords:
QA, Quality Assurance, QA Director, Test Plan, Smoke, Regression, Negative, Performance, Cross Browser Testing, QA Planning, PowerPoint, Power View, Selenium, Java, Python, JUnit, HP Quality Center, Tableau, Qlik, Balsamic, JIRA, Enterprise Tester, Requirements Gathering, User Experience, User Enablement, Data Visualization, Requirements Matrix, Automated Test Scripts, White and Black Box Testing, QTP, HTML, UAT, Traceability Matrix, Mobile
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
National Range: $155,000 - $185,000
Maryland Range: $155,000 - $185,000
NYC/Long Island/Westchester Range: $155,000 - $185,000
#J-18808-Ljbffr