BDO USA
Overview
JOB DESCRIPTION : The IT Quality Assurance (QA) Senior Manager is responsible for overseeing the planning, coordination, and execution of quality assurance strategies across IT projects and operations. This role leads QA teams in developing and implementing testing standards, processes, and best practices to ensure the delivery of reliable, secure, and high-performing technology solutions. The Senior Manager collaborates with business and technical stakeholders to align QA activities with organizational goals, manages resource allocation, and drives continuous improvement initiatives. The ideal candidate possesses strong leadership abilities, deep expertise in software testing methodologies, and a proven track record of enhancing quality in dynamic IT environments.
Job Summary
The IT Quality Assurance (QA) Senior Manager is responsible for overseeing the planning, coordination, and execution of quality assurance strategies across IT projects and operations. This role leads QA teams in developing and implementing testing standards, processes, and best practices to ensure the delivery of reliable, secure, and high-performing technology solutions. The Senior Manager collaborates with business and technical stakeholders to align QA activities with organizational goals, manages resource allocation, and drives continuous improvement initiatives. The ideal candidate possesses strong leadership abilities, deep expertise in software testing methodologies, and a proven track record of enhancing quality in dynamic IT environments.
Job Duties
Develops, implements, and maintains QA strategies, policies, and procedures to ensure the delivery of high-quality IT solutions
Creates and executes comprehensive roadmaps that clearly define pathways to quality solutions
Oversees the planning, design, and execution of test plans, test cases, and test scripts for software applications and IT systems
Collaborates with business analysts, developers, project managers, and other stakeholders to define quality requirements and ensure alignment with business objectives
Ensures compliance with regulatory standards, industry best practices, and organizational policies
Evaluates and implements new testing tools, technologies, and automation frameworks to enhance QA efficiency and effectiveness
Drives root cause analysis and corrective actions for defects and quality issues
Coordinates user acceptance testing (UAT) and support production releases to ensure successful deployments
Communicates QA status, risks, and issues to senior leadership and project stakeholders
Stays current with emerging trends in quality assurance, software testing, and IT governance
Other duties as assigned
Supervisory Responsibilities
Leads, mentors, and manages QA teams, fostering a culture of continuous improvement and professional development
Manages professional development of experienced QA leads
Reviews time entry for accuracy and reporting
Leads performance evaluations of direct reports
Education, Qualifications, Knowledge, Skills, and Abilities
High School Diploma/GED with eight (8) or more years of IT Quality Assurance experience, required; OR
Bachelor’s degree with six (6) or more years of IT Quality Assurance experience, required
Experience
Seven (7) or more years of experience in Quality Assurance for IT or professional services organizations, required
Five (5) or more years of experience in managing QA, UAT teams within IT or professional services organizations, required
Three (3) or more years of experience identifying risks within projects, generating solutions and recommendations, required
Three (3) or more years of experience managing budgets, timelines and project deliverables, required
Strong experience with writing test plans and executing automated testing to include functional, smoke, regression, load, negative and mobile strategies, required
Experience with leading a combination of onshore and offshore teams, preferred
Software
Proficient in Microsoft Office Suite; specifically, Excel, Word, PowerPoint and Outlook, required
Enterprise Tester, required
JIRA, DevOps, Smartsheet, or any other project mapping tool, preferred
Other Knowledge, Skills & Abilities
Ability to manage teams and projects within a software solutions environment
Adaptable to fast-paced changing industry practices
Excellent communication skills, both written and spoken, along with strong facilitation and collaboration skills
Excels at operating in a fast-paced technical environment
Ability to solve problems, identify solutions, and appropriately escalate issues
Must be open to local travel to the client site as needed
Experience with Agile, DevOps methodologies, preferred
Compensation
National Range: $155,000 - $185,000
Maryland Range: $155,000 - $185,000
NYC/Long Island/Westchester Range: $155,000 - $185,000
About Us and Equal Opportunity Equal Opportunity Employer, including disability/vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
BDO USA, P.A. is an EO employer M/F/Veteran/Disability.
#J-18808-Ljbffr
JOB DESCRIPTION : The IT Quality Assurance (QA) Senior Manager is responsible for overseeing the planning, coordination, and execution of quality assurance strategies across IT projects and operations. This role leads QA teams in developing and implementing testing standards, processes, and best practices to ensure the delivery of reliable, secure, and high-performing technology solutions. The Senior Manager collaborates with business and technical stakeholders to align QA activities with organizational goals, manages resource allocation, and drives continuous improvement initiatives. The ideal candidate possesses strong leadership abilities, deep expertise in software testing methodologies, and a proven track record of enhancing quality in dynamic IT environments.
Job Summary
The IT Quality Assurance (QA) Senior Manager is responsible for overseeing the planning, coordination, and execution of quality assurance strategies across IT projects and operations. This role leads QA teams in developing and implementing testing standards, processes, and best practices to ensure the delivery of reliable, secure, and high-performing technology solutions. The Senior Manager collaborates with business and technical stakeholders to align QA activities with organizational goals, manages resource allocation, and drives continuous improvement initiatives. The ideal candidate possesses strong leadership abilities, deep expertise in software testing methodologies, and a proven track record of enhancing quality in dynamic IT environments.
Job Duties
Develops, implements, and maintains QA strategies, policies, and procedures to ensure the delivery of high-quality IT solutions
Creates and executes comprehensive roadmaps that clearly define pathways to quality solutions
Oversees the planning, design, and execution of test plans, test cases, and test scripts for software applications and IT systems
Collaborates with business analysts, developers, project managers, and other stakeholders to define quality requirements and ensure alignment with business objectives
Ensures compliance with regulatory standards, industry best practices, and organizational policies
Evaluates and implements new testing tools, technologies, and automation frameworks to enhance QA efficiency and effectiveness
Drives root cause analysis and corrective actions for defects and quality issues
Coordinates user acceptance testing (UAT) and support production releases to ensure successful deployments
Communicates QA status, risks, and issues to senior leadership and project stakeholders
Stays current with emerging trends in quality assurance, software testing, and IT governance
Other duties as assigned
Supervisory Responsibilities
Leads, mentors, and manages QA teams, fostering a culture of continuous improvement and professional development
Manages professional development of experienced QA leads
Reviews time entry for accuracy and reporting
Leads performance evaluations of direct reports
Education, Qualifications, Knowledge, Skills, and Abilities
High School Diploma/GED with eight (8) or more years of IT Quality Assurance experience, required; OR
Bachelor’s degree with six (6) or more years of IT Quality Assurance experience, required
Experience
Seven (7) or more years of experience in Quality Assurance for IT or professional services organizations, required
Five (5) or more years of experience in managing QA, UAT teams within IT or professional services organizations, required
Three (3) or more years of experience identifying risks within projects, generating solutions and recommendations, required
Three (3) or more years of experience managing budgets, timelines and project deliverables, required
Strong experience with writing test plans and executing automated testing to include functional, smoke, regression, load, negative and mobile strategies, required
Experience with leading a combination of onshore and offshore teams, preferred
Software
Proficient in Microsoft Office Suite; specifically, Excel, Word, PowerPoint and Outlook, required
Enterprise Tester, required
JIRA, DevOps, Smartsheet, or any other project mapping tool, preferred
Other Knowledge, Skills & Abilities
Ability to manage teams and projects within a software solutions environment
Adaptable to fast-paced changing industry practices
Excellent communication skills, both written and spoken, along with strong facilitation and collaboration skills
Excels at operating in a fast-paced technical environment
Ability to solve problems, identify solutions, and appropriately escalate issues
Must be open to local travel to the client site as needed
Experience with Agile, DevOps methodologies, preferred
Compensation
National Range: $155,000 - $185,000
Maryland Range: $155,000 - $185,000
NYC/Long Island/Westchester Range: $155,000 - $185,000
About Us and Equal Opportunity Equal Opportunity Employer, including disability/vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
BDO USA, P.A. is an EO employer M/F/Veteran/Disability.
#J-18808-Ljbffr