Broward County Government
Information Technology Specialist
Broward County Government, Fort Lauderdale, Florida, us, 33336
Overview
The Broward County Board of County Commissioners is seeking qualified candidates for our Information Technology Specialist position for our Public Safety Section. Benefits of Broward County Employment
High Deductible Health Plan – bi-weekly premiums: Single $10.90 / Family $80.79 Includes a County Funded Health Savings Account of up to $2400 Annually Consumer Driven Health Plan – bi-weekly premiums: Single $82.58 / Family $286.79 Florida Retirement System (FRS) – Pension or Investment Plan 457 Deferred Compensation employee match Eleven (11) paid holidays each year Vacation (Paid Time Off) = 2 weeks per year Up to 40 hours of Job Basis Leave for eligible positions Tuition Reimbursement (Up to 2K annually) Paid Parental Leave Position Purpose
The position is responsible for maintaining the design and integrity of mission critical servers and client applications used to support the operation of Broward County’s Public Safety E911 Answering Points (PSAP) and Computer Aided Dispatch (CAD) system with 99.999% reliability and uptime. Broward County PSAPs rely on the Regional CAD system and supporting applications for successful and efficient emergency response of countywide Law and Fire personnel to the needs of Broward County residents. This role will require subject matter expertise and self-directed research on features, functionality, innovation trends, design, implementation, and testing of CAD and supporting applications (AVL, ProQA Paramount, Mobile Data, Law Records, Fire Records, etc) in support of our public safety end users. As a member of the 24x7 Regional Public Safety Applications CAD Team, the specialist will provide onsite, remote, and on-call support to our public safety end users who have critical response time requirements. Work involves end user feature and functionality planning, acceptance testing, implementation of version upgrades, system maintenance, system configuration, and general oversight of the Regional Public Safety Application systems in cooperation with staff from the County, Sheriff, Municipal Police, and Municipal Fire Departments. Work also involves planning long-range strategic evolution and integration of county-wide, multi-agency, multi-discipline, multi-jurisdictional CAD and related software application technologies and infrastructure to be regional and state-wide interoperable with other public safety departments. General Description
Manages large scale information technology projects. Works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports. Minimum Education and Experience Requirements
Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field. One year of relevant experience may be substituted for each year of required education. Requires four (4) years of experience in systems analysis, systems design and/or applications programming relevant to area of assignment including related project management and must include two (2) years of experience working in a position of supporting Public Safety Emergency Services or 911 operations or closely related experience. Special Certifications and Licenses
None. Preferences
Experience with performing research, data analysis, and feasibility studies in order to submit technical and management reports. Experience with providing client laptop and desktop hardware support and administration. Experience with database administration. Virtualization Administration Certifications (Citrix, VMWare, HyperV, or closely related application) Project Management Certificates (PMP, PgMP, or closely related field) Six Sigma Certifications (Green Belt, Black Belt, or Master Black Belt) Network Administration Certifications (CCNA, CCIE, CISSP, or closely related field). Database Administration Certifications (SQL, Oracle, or closely related application). Presentation or Training Skills in Mission Critical Public Safety Services and Applications. Software or Application Programming Skills. Technical Writing or Documentation Skills. Master\'s Degree or higher in Electrical Engineering, Business Administration, Computer Science, MIS, or closely related field. Functions
The following describe the majority of time spent on this class. Management may assign additional functions as necessary. Provides high-level technical expertise and project management direction of multiple large scale information technology initiatives including research, analysis, design, development, and implementation of projects. Reviews County-wide information technology strategic direction, recommends approaches for emerging technologies, and implements the approved approach. Reviews programming techniques and recommends information technology solutions, enhancement plans, and related cost-benefit analyses. Supervises professional and technical personnel in assigned work teams or sections. Plans, organizes and implements approved emerging technologies. Administers County-wide technological specialty functions. Performs project management responsibilities for large scale complex information technology projects. Reviews systems designs, development of applications, and documentation for accuracy, timeliness, and adherence to departmental standards. Documentation of deployment, security, quality assurance, change controls, and compliance. Performs related work as assigned. Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Unavoidable Hazards (Work Environment)
None. Competencies
Tech Savvy Manages Complexity Action Oriented Plans and Aligns Optimizes Work Processes Courage Self-Development County Core Values Collaborates Customer focus Instills trust Values differences ADA Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. We provide equal opportunity and reasonable accommodations to qualified persons with disabilities. If you require assistance due to a disability, contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request. Emergency Management Responsibilities
During emergencies, all County employees are considered emergency service workers and may be called to work in a disaster or other emergency situation and perform duties as assigned. County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in accordance with Broward County\'s Employee Code of Ethics, gift, and conflict of interest policies. They must establish and maintain effective working relationships with a diverse range of people.
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The Broward County Board of County Commissioners is seeking qualified candidates for our Information Technology Specialist position for our Public Safety Section. Benefits of Broward County Employment
High Deductible Health Plan – bi-weekly premiums: Single $10.90 / Family $80.79 Includes a County Funded Health Savings Account of up to $2400 Annually Consumer Driven Health Plan – bi-weekly premiums: Single $82.58 / Family $286.79 Florida Retirement System (FRS) – Pension or Investment Plan 457 Deferred Compensation employee match Eleven (11) paid holidays each year Vacation (Paid Time Off) = 2 weeks per year Up to 40 hours of Job Basis Leave for eligible positions Tuition Reimbursement (Up to 2K annually) Paid Parental Leave Position Purpose
The position is responsible for maintaining the design and integrity of mission critical servers and client applications used to support the operation of Broward County’s Public Safety E911 Answering Points (PSAP) and Computer Aided Dispatch (CAD) system with 99.999% reliability and uptime. Broward County PSAPs rely on the Regional CAD system and supporting applications for successful and efficient emergency response of countywide Law and Fire personnel to the needs of Broward County residents. This role will require subject matter expertise and self-directed research on features, functionality, innovation trends, design, implementation, and testing of CAD and supporting applications (AVL, ProQA Paramount, Mobile Data, Law Records, Fire Records, etc) in support of our public safety end users. As a member of the 24x7 Regional Public Safety Applications CAD Team, the specialist will provide onsite, remote, and on-call support to our public safety end users who have critical response time requirements. Work involves end user feature and functionality planning, acceptance testing, implementation of version upgrades, system maintenance, system configuration, and general oversight of the Regional Public Safety Application systems in cooperation with staff from the County, Sheriff, Municipal Police, and Municipal Fire Departments. Work also involves planning long-range strategic evolution and integration of county-wide, multi-agency, multi-discipline, multi-jurisdictional CAD and related software application technologies and infrastructure to be regional and state-wide interoperable with other public safety departments. General Description
Manages large scale information technology projects. Works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports. Minimum Education and Experience Requirements
Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field. One year of relevant experience may be substituted for each year of required education. Requires four (4) years of experience in systems analysis, systems design and/or applications programming relevant to area of assignment including related project management and must include two (2) years of experience working in a position of supporting Public Safety Emergency Services or 911 operations or closely related experience. Special Certifications and Licenses
None. Preferences
Experience with performing research, data analysis, and feasibility studies in order to submit technical and management reports. Experience with providing client laptop and desktop hardware support and administration. Experience with database administration. Virtualization Administration Certifications (Citrix, VMWare, HyperV, or closely related application) Project Management Certificates (PMP, PgMP, or closely related field) Six Sigma Certifications (Green Belt, Black Belt, or Master Black Belt) Network Administration Certifications (CCNA, CCIE, CISSP, or closely related field). Database Administration Certifications (SQL, Oracle, or closely related application). Presentation or Training Skills in Mission Critical Public Safety Services and Applications. Software or Application Programming Skills. Technical Writing or Documentation Skills. Master\'s Degree or higher in Electrical Engineering, Business Administration, Computer Science, MIS, or closely related field. Functions
The following describe the majority of time spent on this class. Management may assign additional functions as necessary. Provides high-level technical expertise and project management direction of multiple large scale information technology initiatives including research, analysis, design, development, and implementation of projects. Reviews County-wide information technology strategic direction, recommends approaches for emerging technologies, and implements the approved approach. Reviews programming techniques and recommends information technology solutions, enhancement plans, and related cost-benefit analyses. Supervises professional and technical personnel in assigned work teams or sections. Plans, organizes and implements approved emerging technologies. Administers County-wide technological specialty functions. Performs project management responsibilities for large scale complex information technology projects. Reviews systems designs, development of applications, and documentation for accuracy, timeliness, and adherence to departmental standards. Documentation of deployment, security, quality assurance, change controls, and compliance. Performs related work as assigned. Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Unavoidable Hazards (Work Environment)
None. Competencies
Tech Savvy Manages Complexity Action Oriented Plans and Aligns Optimizes Work Processes Courage Self-Development County Core Values Collaborates Customer focus Instills trust Values differences ADA Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. We provide equal opportunity and reasonable accommodations to qualified persons with disabilities. If you require assistance due to a disability, contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request. Emergency Management Responsibilities
During emergencies, all County employees are considered emergency service workers and may be called to work in a disaster or other emergency situation and perform duties as assigned. County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in accordance with Broward County\'s Employee Code of Ethics, gift, and conflict of interest policies. They must establish and maintain effective working relationships with a diverse range of people.
#J-18808-Ljbffr