Broward County, Florida
Information Technology Specialist
Broward County, Florida, Fort Lauderdale, Florida, us, 33336
Overview
The Broward County Board of County Commissioners is seeking qualified candidates for our Information Technology Specialist position for our Public Safety Section. Responsibilities
Maintain the design and integrity of mission critical servers and client applications used to support Broward County's Public Safety E911 Answering Points (PSAP) and Computer Aided Dispatch (CAD) system with 99.999% reliability and uptime. Provide onsite, remote, and on-call support to public safety end users with critical response time requirements. Engage in end user feature and functionality planning, acceptance testing, implementation of version upgrades, system maintenance, and configuration of Regional Public Safety Application systems in cooperation with County, Sheriff, Municipal Police, and Municipal Fire Departments. Plan long-range strategic evolution and integration of county-wide, multi-agency, multi-discipline, multi-jurisdictional CAD and related software application technologies and infrastructure to be interoperable regionally and state-wide with other public safety departments. Minimum Education and Experience
Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field. (One year of relevant experience may be substituted for each year of required education.) Requires four (4) years of experience in systems analysis, systems design and/or applications programming relevant to area of assignment including related project management and must include two (2) years of experience working in a position of supporting Public Safety Emergency Services or 911 operations or closely related experience. Special Certifications and Licenses
None. Preferences
Experience with performing research, data analysis, and feasibility studies to submit technical and management reports. Experience with providing client laptop and desktop hardware support and administration. Experience with database administration. Virtualization Administration Certifications (Citrix, VMWare, HyperV, or related). Project Management Certificates (PMP, PgMP, or related). Six Sigma Certifications (Green Belt, Black Belt, or Master Black Belt). Network Administration Certifications (CCNA, CCIE, CISSP, or related). Database Administration Certifications (SQL, Oracle, or related). Presentation or Training Skills in Mission Critical Public Safety Services and Applications. Software or Application Programming Skills. Technical Writing or Documentation Skills. Master's Degree or higher in Electrical Engineering, Business Administration, Computer Science, MIS, or related field. Scope of Work
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. Provide high-level technical expertise and project management direction of multiple large scale information technology initiatives including research, analysis, design, development, and implementation of projects. Review County-wide information technology strategic direction and implement approved approaches, including emerging technologies when appropriate. Review programming techniques and recommend IT solutions, enhancement plans, and related cost-benefit analyses. Supervise professional and technical personnel in assigned teams or sections. Plan, organize and implement approved emerging technologies. Administer county-wide technological specialty functions. Perform project management for large scale complex IT projects. Review system designs, development of applications, and documentation for accuracy and timeliness. Document deployment, security, quality assurance, change controls, and compliance. Perform related work as assigned. Work Environment
Physical Demands:
Sedentary work that may involve walking or standing some of the time; up to 10 pounds of force or sustained keyboard operations. Unavoidable Hazards (Work Environment):
None. Special Information
Competencies Tech Savvy
– Anticipates and adopts innovations in digital and technology applications. Manages Complexity
– Handles complex, high-quantity information to solve problems. Action Oriented
– Takes decisive, proactive action to resolve issues. Plans and Aligns
– Plans work aligned with goals and manages time frames. Optimizes Work Processes
– Seeks efficient processes and continuous improvement. Courage
– Addresses difficult issues openly and with conviction. Self-Development
– Actively seeks growth opportunities and shares knowledge. County Core Values Collaborates Customer focus Instills trust Values differences ADA Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. We provide equal opportunity and reasonable accommodations. If you require assistance due to a disability, please contact the Professional Standards Section at 954-357-6500 or email Profstandards@broward.org to request accommodations. Emergency Management Responsibilities
During emergencies, all County employees may be called to work and are expected to perform emergency service duties as assigned. County-wide Employee Responsibilities
All Broward County employees must act with honesty and integrity in accordance with the Employee Code of Ethics and related policies, and maintain effective working relationships with the public, co-workers, officials, and individuals from diverse backgrounds.
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The Broward County Board of County Commissioners is seeking qualified candidates for our Information Technology Specialist position for our Public Safety Section. Responsibilities
Maintain the design and integrity of mission critical servers and client applications used to support Broward County's Public Safety E911 Answering Points (PSAP) and Computer Aided Dispatch (CAD) system with 99.999% reliability and uptime. Provide onsite, remote, and on-call support to public safety end users with critical response time requirements. Engage in end user feature and functionality planning, acceptance testing, implementation of version upgrades, system maintenance, and configuration of Regional Public Safety Application systems in cooperation with County, Sheriff, Municipal Police, and Municipal Fire Departments. Plan long-range strategic evolution and integration of county-wide, multi-agency, multi-discipline, multi-jurisdictional CAD and related software application technologies and infrastructure to be interoperable regionally and state-wide with other public safety departments. Minimum Education and Experience
Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field. (One year of relevant experience may be substituted for each year of required education.) Requires four (4) years of experience in systems analysis, systems design and/or applications programming relevant to area of assignment including related project management and must include two (2) years of experience working in a position of supporting Public Safety Emergency Services or 911 operations or closely related experience. Special Certifications and Licenses
None. Preferences
Experience with performing research, data analysis, and feasibility studies to submit technical and management reports. Experience with providing client laptop and desktop hardware support and administration. Experience with database administration. Virtualization Administration Certifications (Citrix, VMWare, HyperV, or related). Project Management Certificates (PMP, PgMP, or related). Six Sigma Certifications (Green Belt, Black Belt, or Master Black Belt). Network Administration Certifications (CCNA, CCIE, CISSP, or related). Database Administration Certifications (SQL, Oracle, or related). Presentation or Training Skills in Mission Critical Public Safety Services and Applications. Software or Application Programming Skills. Technical Writing or Documentation Skills. Master's Degree or higher in Electrical Engineering, Business Administration, Computer Science, MIS, or related field. Scope of Work
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. Provide high-level technical expertise and project management direction of multiple large scale information technology initiatives including research, analysis, design, development, and implementation of projects. Review County-wide information technology strategic direction and implement approved approaches, including emerging technologies when appropriate. Review programming techniques and recommend IT solutions, enhancement plans, and related cost-benefit analyses. Supervise professional and technical personnel in assigned teams or sections. Plan, organize and implement approved emerging technologies. Administer county-wide technological specialty functions. Perform project management for large scale complex IT projects. Review system designs, development of applications, and documentation for accuracy and timeliness. Document deployment, security, quality assurance, change controls, and compliance. Perform related work as assigned. Work Environment
Physical Demands:
Sedentary work that may involve walking or standing some of the time; up to 10 pounds of force or sustained keyboard operations. Unavoidable Hazards (Work Environment):
None. Special Information
Competencies Tech Savvy
– Anticipates and adopts innovations in digital and technology applications. Manages Complexity
– Handles complex, high-quantity information to solve problems. Action Oriented
– Takes decisive, proactive action to resolve issues. Plans and Aligns
– Plans work aligned with goals and manages time frames. Optimizes Work Processes
– Seeks efficient processes and continuous improvement. Courage
– Addresses difficult issues openly and with conviction. Self-Development
– Actively seeks growth opportunities and shares knowledge. County Core Values Collaborates Customer focus Instills trust Values differences ADA Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. We provide equal opportunity and reasonable accommodations. If you require assistance due to a disability, please contact the Professional Standards Section at 954-357-6500 or email Profstandards@broward.org to request accommodations. Emergency Management Responsibilities
During emergencies, all County employees may be called to work and are expected to perform emergency service duties as assigned. County-wide Employee Responsibilities
All Broward County employees must act with honesty and integrity in accordance with the Employee Code of Ethics and related policies, and maintain effective working relationships with the public, co-workers, officials, and individuals from diverse backgrounds.
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